Elderwood Reviews | Glassdoor

Elderwood Reviews

Updated November 17, 2018
67 reviews

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2.7
StarStarStarStarStar
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Approve of CEO
Elderwood Co-CEO Jeffrey Rubin
Jeffrey Rubin
20 Ratings

67 Employee Reviews

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Pros
  • "Exciting fast paced reliable workers" (in 2 reviews)

  • "The staff is the front line and truly makes a difference in the residents lives" (in 2 reviews)

Cons
  • "Low pay, fair working conditions, aloof and condescending parent company" (in 3 reviews)

  • "New management from corporate level to department heads are money focused and not resident focused" (in 2 reviews)

More Pros and Cons

  1. "Consistent Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CNA/HHA in Sutton, MA
    Current Employee - CNA/HHA in Sutton, MA
    Recommends
    Neutral Outlook

    I have been working at Elderwood full-time (Less than a year)

    Pros

    Organized competent experienced professionals

    Cons

    It's a travelling job and sometimes there are long breaks between clients


  2. "Good People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OTR in Williamsville, NY
    Former Employee - OTR in Williamsville, NY
    Recommends

    I worked at Elderwood full-time (More than a year)

    Pros

    Therapists genuinely love the people with whom they are work! Good pay for PRN.

    Cons

    Starting pay for new grads is low. Not a lot of mobility options.

  3. "Unit manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Elderwood full-time (Less than a year)

    Pros

    Some employees are wonderful people

    Cons

    No staff, terrible administration, HR is not helpful
    administrator is a bully

    Advice to Management

    Find a new administrator


  4. "mgmt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Elderwood full-time

    Pros

    The residents, and some wonderful front line staff and members of the facility management team.

    Cons

    The founding owner sold the company. New owners have no business running nursing homes. They have no compassion for the residents or caring, hard working staff. They have caused all the Elderwoods to lose wonderful staff on all levels and have hurt the residents by causing many to move elsewhere due to their pricing.

    Advice to Management

    Sell. You don't belong owning a business that deals with people on any level much less alone the elderly!


  5. Helpful (1)

    "HORRIBLE!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caregiver in Brockport, NY
    Former Employee - Caregiver in Brockport, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Elderwood part-time (More than 3 years)

    Pros

    Free Parking /The residents are wonderful but I feel badly for them

    Cons

    Administration, NO staff support or unity, Short constantly, every employee better have their own back

    Advice to Management

    Caregiver (Former Employee) – Brockport, NY – July 26, 2018
    The residents and their families are the only reason to work there. The Administration is not known stays in their offices and could care less about anything except a PR photo.NO unity in staff, and incompetent and arrogant management.Never want to hear feedback or new ideas-or respect the staff.Physical care of residents and how much money they can make from them. It is completely about their image and money.Some admin does not even acknowledge people when they pass them(that is when they are out of their offices) in the hallway or see them on the floors.Favoritism is present towards certain people. Rude and arrogant management who want the world from their staff.
    They truly do NOT care about the residents or staff. .

    Elderwood removed the American flags that were requested by the residents in the dining areas, because they thought it was not a "home-like" atmosphere?WHAT??????.
    Pros
    Free parking
    Cons
    Administration, NO staff support or unity, Short constantly, every employee better have their own back


  6. Helpful (2)

    "Terrible Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Care Manager in Buffalo, NY
    Former Employee - Care Manager in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Elderwood full-time (Less than a year)

    Pros

    Working autonomously, and the members

    Cons

    Poor management, poorly trained management who doesn't understand the business, no training, no documentation of procedures. 100% staff turnover in 1 year.

    Advice to Management

    Stop enrolling members until you can properly care manage the ones you have. Learn the state rules and regulations and then apply them.


  7. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Elderwood full-time

    Pros

    I enjoy working with the staff. Working with all levels of employees is a great way to stay connected and share great ideas.

    Cons

    I would like to see more training for the department heads and higher levels of the employees. The training they receive upon hire is lacking in to many areas.

    Advice to Management

    Support your staff when addressing training issues to the corporate level. Turnover would diminish if the support was available to department heads.

  8. Helpful (1)

    "Not a good place to work."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Elderwood full-time

    Pros

    No pro's other than you having a job.

    Cons

    Bad management. Pay sucks.


  9. "Administrative Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Elderwood full-time

    Pros

    Culture of the office is fun and collaborative, everyone's best interests focus on making the company better so we can provide amazing service and care to our residents across all of our businesses, they provide you the realistic tools needed to do your job!

    Cons

    None up to this point


  10. Helpful (1)

    "LPN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Elderwood full-time

    Pros

    Residents are wonderful to work with.

    Cons

    Management doesn't care about the residents or employees. They are more concerned with staffing rather than the care provided or lack of.

    Advice to Management

    Try to fix problems that employees are having and care about what they do.


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