Electric Guard Dog Customer Service Representative Reviews | Glassdoor

Electric Guard Dog Customer Service Representative Reviews

3 reviews

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Customer Service Representative

5.0
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Electric Guard Dog CEO Mark Wesley
Mark Wesley
0 Ratings

Employee Reviews

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Pros
  • "The work is challenging, but I never feel taken for granted and I'm grateful to be a part of this growing establishment" (in 3 reviews)

  • "It was a great place to work before new senior management" (in 4 reviews)

Cons
  • "401k matching from employer would be nice" (in 2 reviews)

  • "It just takes time to learn a unique business like EGD" (in 3 reviews)

More Pros and Cons

  1. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Columbia, SC
    Current Employee - Customer Service Representative in Columbia, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Electric Guard Dog full-time (More than a year)

    Pros

    Electric Guard Dog is a great place to work because of the my co-workers and the "team" attitude of the entire company. Job responsibilities and expectations are accurately described in the interview process. Once hired I was provided all the tools necessary to be successful. Great working environment and atmosphere.

    Cons

    I haven't discovered any cons.

    Advice to Management

    Keep up the good work, your candid answers to questions and willingness to share the goals of our company certainly contribute to my workplace satisfaction.

    Electric Guard Dog Response

    Dec 9, 2017 – CEO

    Wow, am I ever glad to hear that we described the job well in the interview process. I think it is important that in addition to the candidate having the skills we need, that we have the kind of... More


  2. "Growing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Columbia, SC
    Current Employee - Customer Service Representative in Columbia, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Electric Guard Dog full-time (More than a year)

    Pros

    Growing company, opportunities for advancement, open to new ideas/innovations, collaborative/cooperative workplace, great co-workers, good work/life balance

    Cons

    Steep learning curve, procedure/technical documentation still catching up with growth and expansion

    Electric Guard Dog Response

    May 30, 2017 – CEO

    Your comments are very accurate. A fast growing company provides a lot of opportunities. I also believe the fact that the pie is increasing encourages people to be more positive and helpful to their... More

  3. Helpful (4)

    "Great Fast-Growing Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Columbia, SC
    Current Employee - Customer Service Representative in Columbia, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Electric Guard Dog full-time (More than a year)

    Pros

    This company genuinely cares about the future of the company and the employees that work here. This company has been more than understanding during and after my pregnancy. It feels great working for such a great, family oriented company!

    Cons

    Because the company is growing so fast, you must be self-sufficient and catch on very quickly.

    Advice to Management

    Management has been great. They all work to better the company as a whole!

    Electric Guard Dog Response

    May 29, 2018 – CEO

    Electric Guard Dog is a growing company in more ways than one. In addition to our customer growth our people are growing their families. It is an honor to support our people during these times of... More