Elements Massage Client Service Representative, Sales and Service Specialist Reviews | Glassdoor

Elements Massage Reviews

Updated Jul 12, 2019

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Found 313 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
72%
Recommend to a Friend
88%
Approve of CEO
Elements Massage CEO Susan Lintonsmith
Susan Lintonsmith
10 Ratings
  1. Helpful (2)

    "Worthwhile Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Licensed Massage Therapist in Boulder, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Elements Massage part-time for more than a year

    Pros

    They will keep you busy. This is the best place to gain experience in the field because they provide a perfect balance between number of treatments and employee benefits (e.g assistance with insurance renewals, complementary treatments, CEUs...)

    Cons

    You may need to move fast between sessions to maintain client appointment schedules

    Advice to Management

    Do not require employees to wear black. This color absorbs too much energy which is not conducive to the employee's health in a treatment room. Also, uniforms should not be polyester--these plastic fibers are wreaking havoc on our bodies and the Earth.

    Elements Massage2019-03-23
  2. "Depends on the Franchise owner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Edmond, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Elements Massage full-time for more than a year

    Pros

    Great people, owner really cares about employees.

    Cons

    A little bit of drama

    Elements Massage2019-07-02
  3. "It depends on who you work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Denver, CO
    Neutral Outlook
    No opinion of CEO

    I worked at Elements Massage full-time for more than 5 years

    Pros

    Meet great people. Easy to follow business concept. Multiple locations. Easy to use systems.

    Cons

    Very little support in the field. Not a lot of accountability for the Franchisees. Pay can be very low. Services get rolled out with little to no training.

    Advice to Management

    Watch your franchisees. Due to little field support and low visibility from the corporate office they do not adhere to brand standards.

    Elements Massage2019-07-12
  4. "Good part time relaxing job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service & Sales Specialist in Mequon, WI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Elements Massage part-time for more than a year

    Pros

    Relaxing environment, free monthly massages, nice people, overall good part time gig

    Cons

    no benefits, you have to work weekends, not much room for growth

    Elements Massage2019-06-29
  5. "Great for HS/College Students"

    StarStarStarStarStar
      Former Employee - SCSS 

      I worked at Elements Massage part-time

      Pros

      Works well with your school schedule. Pay is good.

      Cons

      Open most holidays (but thats the same as any retail stores).

      Elements Massage2019-06-27
    • "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      Current Employee - Manager 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Elements Massage full-time for more than 5 years

      Pros

      Stable business environment and will work with you and your schedule

      Cons

      Rotating staff and no benefits

      Elements Massage2019-06-15
    • "Elements review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Licensed Massage Therapist 
      Recommends
      Negative Outlook

      I worked at Elements Massage part-time for more than 3 years

      Pros

      Great coworkers , relaxed atmosphere

      Cons

      Over and under booking

      Elements Massage2019-06-25
    • "Good Job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Assistant Manager in Irvine, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Elements Massage full-time for more than a year

      Pros

      works with your schedule, ok pay, fun clients, learn about massage

      Cons

      no benefits, not much room to move up

      Advice to Management

      offer benefits

      Elements Massage2019-06-04
    • "Overworked and underpaid"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - LMT in Dallas, TX
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I worked at Elements Massage full-time for less than a year

      Pros

      None really, coordinators are kind. Clientele was average. Lots of perverted males are members

      Cons

      They don’t even have sinks to wash hands in treatment rooms. So unsanitary

      Advice to Management

      Grow a brain

      Elements Massage2019-06-28
    • "Chandler Village Location"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Licensed Massage Therapist in Chandler, AZ
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Elements Massage full-time for more than a year

      Pros

      You can pick up as many hours as you’d like They provide cupping, CBD oil, hot stones and aromatherapy

      Cons

      No sick time is allowed to be used You pay for at least 50% of all CEU’s No coverage for shifts Impossible to take time off Current owner has no empathy Will churn out employees until burned out Only certain employees get the opportunity to take extra training Trades are bumped off schedule frequently No benefits offered to employees 100% of employees promised bonus never received No work/life balance except...

      Show More
      Elements Massage2019-06-28
    Found 313 reviews