Elements Massage "front desk" Reviews | Glassdoor

Elements Massage Employee Reviews about "front desk"

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Found 304 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
72%
Recommend to a Friend
100%
Approve of CEO
Susan Lintonsmith
4 Ratings
Pros
Cons
  • "Base pay is a little low but there are few MT jobs that you dont need to do front desk work(in 34 reviews)

  • "Feel like you're constantly rushing between massages(in 20 reviews)

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Reviews about "front desk"

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  1. "Highly Recommend, Very Supportive Staff, Great Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Chester, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Elements Massage full-time for more than 2 years

    Pros

    I started at Elements in March of 2018 as a full-time front desk receptionist and have worked my way up to the assistant manager position. I love my job because our members become our acquaintances and our staff become our family. Everyone that works here is extremely supportive and helpful; management tries their best to make the workplace as comfortable as possible and keep all of their employees happy. Of course, there...

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    Cons

    No health insurance at the moment

    Elements Massage2019-04-22
  2. "A fine introduction to front desk duties"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales and Client Service Specialist in Campbell, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Elements Massage part-time for more than 2 years

    Pros

    -A lot of down time during mornings/weekdays, making it a great position for students -Free monthly massages - Some fantastic clients - 10 dollar bonus for every member enrolled for the wellness program

    Cons

    -HIPAA not respected by massage therapists, so they would often gossip/chat about their difficult clients, making it a not very professional environment -Management at my location was extremely flakey - sometimes they'd be viewing the security cameras from home, sometimes we're having a mid-level studio crisis and we would be expected to take care of it -Company practices constantly shifting, and no clear-cut training,...

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    Advice to Management

    To corporate - unrealistic enrollment expectations need to be reevaluated. To my studio in specific - get a new owner.

    Elements Massage2019-04-22
  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Licensed Massage Therapist in Medford, MA
    Recommends
    Approves of CEO

    I have been working at Elements Massage part-time for more than 2 years

    Pros

    My schedule is always full and I can add shifts whenever I want. The manager and owner are very professional and easy to work with. They really care about the staff.

    Cons

    Base pay is a little low but there are few MT jobs that you dont need to do front desk work. Salary probably fits the responsibilities.

    Advice to Management

    Continue to stay organized and treat the staff well as you have been doing. Thank you!

    Elements Massage2019-02-23
  4. "Massage Therapist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Licensed Massage Therapist in Bloomingdale, IL
    Recommends
    Positive Outlook

    I have been working at Elements Massage full-time for more than 6 years

    Pros

    Good people to work with, they leave you alone to do your job.

    Cons

    Low pay, front desk turn around.

    Advice to Management

    Raise your pay for therapist and front desk employees, people will want to stay. Show us that you value us. I've been there 5 years and the owners still can't remember my name.

    Elements Massage2019-01-12
  5. "Decent to start off as a massage therapist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Certified Massage Therapist in Denver, CO
    No opinion of CEO

    I worked at Elements Massage full-time for more than 2 years

    Pros

    As a new massage therapist out of school, you will get booked without having to worry too much, as well as everything you need is there. (lotion/oil, room/tables, etc). While you learn to hone in on your skills and marketing yourself, you have the front desk staff helping book and answer phones and the company promotes for you. Usually the people you work with are amazing! and it is nice to be able to work along side...

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    Cons

    While each individual studio has its private owners, that can be good or bad. My personal boss was very greedy and didn't understand how much work it was as a massage therapist. When I started, we had 15 minutes in between each client, which gave time for the clients to get dresses, have an outtake talk with the clients, and change the room over to get the new clients. That alone barely gave enough time but it is doable....

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    Elements Massage2019-01-19
  6. "Pros cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - WMA 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Elements Massage

    Pros

    The girls I worked with at the front desk

    Cons

    The therapist treat front desk so nasty you do so much for such little pay they like to “focus” on commission but commission is barely nothing

    Elements Massage2019-01-30
  7. "Drama"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Licensed Massage Therapist in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Elements Massage part-time for more than 2 years

    Pros

    Flexible-ish schedule, they provide clients, they provide supplies and they provide the uniform.

    Cons

    Drama drama drama, rarely have raises and when asked for a raise we were questioned why do we want raises when they said after a year we would get a raise since they do start is fairly low, they seemed to care more about front desk and sales than the therapists.

    Advice to Management

    Learn the business, communicate better with EVERYONE, be more involved with your business and stop making promises you can't keep.

    Elements Massage2019-01-28
  8. "Massage Therapist Elements Denver, CO Hampden & I25"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Massage Therapist in Denver, CO
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Elements Massage part-time for more than a year

    Pros

    Great Manager (Anthony D) friendly helpful flexible. Hope they can keep him on. Great Team Environment between Front Desk & Therapists Corporate Owned if we needed it Mr Anthony got it and had little to no resistance from corporate office.

    Cons

    Salary was no different than competitors & No Raises Turnover: Was at this location 9 months 1st half no real turnover, second half entire front desk turned over, several Therapists left, and any new hire Therapists stayed on avg a week or thereabouts? Unsure as to why this was. Gen Manager's were essentially in title only, hands were tied on many things, making them...

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    Advice to Management

    Advice to Corporate: Gotta Gotta figure out a way to keep staff in place, the unfortunate thing and one you likely don't want to hear is it's going to need to come thru pay. You can add all the pseudo bonuses you want but no one is making a liveable wage, at least for the Denver area. Let Managers have free reign over their locations, it will give them a purpose and drive up earning potential, giving them some skin...

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    Elements Massage2018-11-03
  9. "Massage therapist beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Licensed Massage Therapist in Arvada, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Elements Massage full-time for more than a year

    Pros

    They supply everything for you.

    Cons

    Massage therapist beware! You’re promised a healthy drama free environment right from the beginning which should be the first red flag. It’s far from that if you stay long enough and witness it for yourself. Breaks may or may not be given throughout your six hour shift. Sometimes you sit around long enough your entire shift is your break. The lack of work can also turn the staff into gossiping backstabbers. You may...

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    Elements Massage2018-11-03
  10. "Positive Spa Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - LMT in Geneva, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Elements Massage part-time

    Pros

    Flexible Schedules, Paid/Free CEUs offered, Calm Work Environment, Variety of Clientele, Wellness Plan Member Offerings: Affordable, supportive to regular massage treatments. Strives to improve things are ongoing.

    Cons

    Frequent front desk turnover effects bookings/efficient appointment scheduling. Current Health Insurance is not cost effective for most.

    Advice to Management

    I am not a Spa Manager, and our team is doing an exceptional job! If I wanted to Manage, I'd simply do so as an Independent Contractor. I choose Elements as an Employee.

    Elements Massage2018-07-27
Found 304 reviews