Eleni's NY Reviews | Glassdoor

Eleni's NY Reviews

12 reviews

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2.3
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12 Employee Reviews

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  1. Helpful (1)

    "Bakery"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook

    Pros

    Really nice team and managers. Learned a lot about baking and piping cookies. It was a good experience before deciding whether to go to pastry school.

    Cons

    Far commute for me, but it wasn't a problem overall. Hourly pay was low but that's expected for a bakery - good to get experience before deciding to pay for culinary/pastry school.


  2. Helpful (1)

    "At least the co-workers are fun"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in New York, NY
    Former Employee - Sales in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Eleni's NY full-time (Less than a year)

    Pros

    Despite an almost viciously stressful work environment the people who are employed here are really great and fun individuals. Without the smart, fun and energetic team in the office one would be left solely with binge eating cupcakes and cookies... that can only help you along so far.

    Cons

    -No communication between management and production
    -Production team refuses to take accountability (perhaps they just cannot because they are so woefully understaffed)
    -Disorganized
    -Management does not express gratitude for hard work
    -You are penalized for mistakes that are beyond your realm of control over and over
    -A lot of work for minimal reward

    Advice to Management

    The reviews having been rolling in since 2010 at least. Time to change it up, right? Randomly feeding us pizza is not gonna cut it. Get organized. Demand accountability from all levels of management and start caring about how your employees feel.


  3. Helpful (1)

    "don't"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Long Island City, NY
    Former Employee - Customer Service Representative in Long Island City, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Eleni's NY full-time (Less than a year)

    Pros

    there are no pros of working here

    Cons

    Save yourself the headache and work somewhere else

    Advice to Management

    you're leadership drives away your employees


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  5. "Great creative and fast-paced environment for the entrepreneurial spirit."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Long Island City, NY
    Former Employee - Marketing Manager in Long Island City, NY
    Recommends
    Neutral Outlook

    I worked at Eleni's NY full-time (More than a year)

    Pros

    Lots of opportunities to touch multiple areas of the business and create your own direction at the company, flexible leadership (while benefits package wasn't strong, if you worked there long enough and proved yourself, they were really great in providing bonuses, extending more vacation time and rewarding you for your work), opportunity for lots of influence if you are willing to speak up and make things happen, direct access to the owner and CEO, great exposure to high profile companies and customers, fun products, lots of free cookies!

    Cons

    Location, Minimal Formal Benefits, heavy Q4 hours (holiday oriented gifting)

    Advice to Management

    Invest in some strong and innovative leadership, provide more low-cost rewards to maintain a positive work culture during busier times


  6. "Very fun at times, had structure without being micro managed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bakery Management in New York, NY
    Current Employee - Bakery Management in New York, NY
    Recommends
    Positive Outlook

    I have been working at Eleni's NY full-time (More than a year)

    Pros

    Company growing and getting to be a part of the growth, flexible hours and allowance of personal days and vacation time, knowledgeable executives to learn from.

    Cons

    Job title/focus/description wasn't always clear. Lack of raises/bonus. Have a set training program for ALL staff.

    Advice to Management

    Have set job titles with descriptions-separate from lists of daily duties and/or projects.


  7. Helpful (1)

    "Worst job I've ever had. The use and abuse their employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales/Customer Service in Long Island City, NY
    Former Employee - Sales/Customer Service in Long Island City, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Eleni's NY full-time (Less than a year)

    Pros

    None. Seriously. Free stale gross cookies

    Cons

    They pay you a seriously low "salary" give no overtime but expect you to work late, especially during the holidays. They also expect you to work Saturdays. They put you in a freezing cold warehouse, expect you to somehow answer every single phone call that comes through. Taking a lunch break is looked down upon. The website never works and customers called all the time to complain, but nothing gets fixed. They fire people all the time because they blame the hard working employees for the disorganization when it's clearly an upper management problem. They hired me right before the holidays, over worked me to death, made me stay in NYC for Xmas rather than go home to see my family, then fired me the day after Xmas due to budgetary problems. I think it's a pattern. Do not work here, you will develop depression.

    Advice to Management

    Stop being so money hungry and treat you employees with some respect


  8. Helpful (1)

    "Company is completely dysfunctional"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend

    Pros

    Some people are nice and free cookies

    Cons

    Company operates like a bodega

    Advice to Management

    Learn something about how a business runs


  9. Helpful (1)

    "Lies, incompetence, and more lies..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Doesn't Recommend

    Pros

    Cookies and cupcakes! Get 50% discount. That's about all the pro's there are to working here.

    Cons

    No communication between management. Have to go through 3 interviews with 3 people to get a job serving cookies. Lied about compensation. HR is disrespectful, condescending and rude to employees.

    Advice to Management

    Treat your employees like they matter even a little bit. Remember, they're the face of the company when you're not around. Respect them as human beings and not wage slaves.


  10. Helpful (1)

    "challenging and great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Eleni's NY full-time (More than a year)

    Pros

    Great environment as well as a company were your skills are utilized. Family environment and the ability to get involved in all aspects of the company if you desire.

    Cons

    Growth of the company slower then expected, due to lack of appropriate leaders. Gift and course of Long Island City the 7 train.

    Advice to Management

    Continue to develop key employees and procedures.


  11. Helpful (1)

    "Needs serious reviews of management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee
    Current Employee - Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at Eleni's NY full-time (More than 3 years)

    Pros

    Good Working Hours, (Not Holidays) , Easy going attitude from most fellow employees, Friendly Employees , Lots of Space to work.

    Cons

    Can get very cold in winter time because of bad heating (Old Building) ,Uncertainty about what is expected from management ?, Bad Management of Employees .

    Advice to Management

    Employees want not only good money, good hours, happy work environment. They also want fairness and clarity, both is missing at this company. Everyone should be treated equally with hard working employees rewarded, not overlooked.
    Company Directives, Company Policies, and Job requirements seem to change with the Seasons!


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