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Elevance Health

Engaged Employer

Elevance Health

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Elevance Health Reviews

3.6

68% would recommend to a friend

(4969 total reviews)

President and CEO Gail K. Boudreaux

Gail K. Boudreaux

74% approve of CEO

Ratings by category

4.0

Diversity & Inclusion

3.7

Compensation and Benefits

3.6

Culture & Values

3.6

Career Opportunities

3.6

Work/Life Balance

3.3

Senior Management

Ratings distribution

5 stars

28%

4 stars

28%

3 stars

23%

2 stars

11%

1 star

10%

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great Benefits and very diverse(in 622 reviews)
  • "Work from home has been great(in 390 reviews)
  • "The pay is good and in light of covid management has walked back forcing all back in the office.(in 336 reviews)
  • "1. Great people and team.(in 190 reviews)
  • "The company promotes a good work/life balance and stands behind that in many ways.(in 165 reviews)
Cons
  • "Very poor management and understaffed.(in 200 reviews)
  • "I had three good managers and one lane brained idiot.(in 119 reviews)
  • "No training but expect you to know everything(in 97 reviews)
  • "Indecisive and poor leadership(in 96 reviews)
  • "expendable and not valued There are constant layoffs so people are always wondering when their time will come to be let go.(in 70 reviews)

Ratings by Demographics

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Found 4,969 of over 5K reviews

Updated Dec 5, 2023

    1. 5.0
      FEATURED REVIEW
      Mar 13, 2023
      Care Coordinator
      Current Employee, more than 5 years
      Richmond, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This the best employer I have ever worked for. Excellent benefits

      Cons

      Large corporations can be difficult.

      We’re happy to hear you enjoy working at Elevance Health. We’re listening and appreciate your feedback.

      1. 5.0
        Dec 5, 2023
        Consultant
        Current Employee
        Las Vegas, NV
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Large employer, supportive of education and training

        Cons

        Matrix environment. Need to be able to work with varied professionals.

      2. Join the Elevance Health team
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        1. 4.0
          Oct 8, 2023
          CSR
          Current Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          First chance at remote work. Extensive training Decent benefits Fitness center or reimbursement for a fitness center educational reimbursements free food days advancement opportunities wonderful sweet management

          Cons

          No one really knows the answers to things. If you ask about education reimbursements they can send you a link but if you ask specific questions I have yet to find someone to answer them. They don't seem to have accommodations when it comes to people working at home needing modifications such as ergonomical chairs, standing desks. Training can be very long and drawn out if you know what you are doing and are tech savvy be prepared to spend a lot of time waiting on other people. You are told all the way through training and on the job training how this is all a family and that you will know these people for life. I get that people are busy and that they are working but I have written people I was in training with that said write me after training if you have questions and not received a response from weeks later. They could definitely streamline the 100 different programs they use into a drop down service to make answering question easier and more efficient. They talk a lot about advancement, but don't really give you much direction on how to do that.

          4

          Thank you for your review. We’re listening and appreciate your feedback.

          1. 2.0
            Jul 10, 2023
            Manager
            Current Employee, more than 3 years
            Recommend
            CEO Approval
            Business Outlook

            Pros

            I used to think there were a lot but not the company is just another corporation that doesn't care what happens to their employees or how they feel.

            Cons

            What a mess, we barely have time to think and the one thing that made employees content was the ability to work from home. Now, with 6-weeks' notice, and right before winter hits, we are being called back into the office with some ridiculous excuse of how it will help collaboration and innovation. NO, IT WON'T. Most teams are diversified across the US. It will drag morale down, increase mental health issues, and force others to look elsewhere for a job. Why don't employers get this? Working from home makes us better workers! The ability not to have 5 people surrounding your desk carrying on useless conversations, the ability to have a private meeting without fighting over background noise, the ability to actually walk away from your desk and step out to get fresh air for 10 minutes because well, you need it, the ability to actually work, even if I am not feeling the best, in my home office where I would normally use PTO. So now, we are supposed to not only schedule a workstation each day that we are in the office but also drag everything we need for the day and bring it into the office. This is ridiculous. Great Idea, Elevance. Continue to watch as more and more people leave the company.

            61

            We’re sorry to hear about your experience. Thank you for sharing your concerns with us. If you would like to formally report your experience to our ethics department, you may do so on http://bit.ly/3HQP178.

            1. 5.0
              Oct 25, 2023
              Customer Service Representative
              Current Employee, less than 1 year
              Norfolk, VA
              Recommend
              CEO Approval
              Business Outlook

              Pros

              I think this company is one of the best so far. I am just starting and it seems awesome. It is a lot to learn but they have some of the best trainers teaching you. I just wish OJT was a tad bit longer however it does not take away from the job one bit. Just hope to be here until I retire ❤️

              Cons

              None that I have seen yet, I am still in training.

              1

              We’re happy to hear you enjoy working at Elevance Health. We’re listening and appreciate your feedback.

              1. 3.0
                Oct 20, 2023
                Senior Director, Software Engineering
                Current Employee, more than 3 years
                Ithaca, NY
                Recommend
                CEO Approval
                Business Outlook

                Pros

                The company stresses taking care of yourself and provides lots of benefits to that end, including a gym reimbursement and access to health programs and partnerships. There are lots of opportunities to volunteer and contribute to local and national communities. The work is engaging and challenging, and there is lots of room for growth. The culture is great and there are many kind and exemplary colleagues to work with. The compensation is excellent.

                Cons

                Many of the products the company works on are for internal use and therefore subject to strong internal politics. There is sometimes duplication of work, and much time is spent figuring out who should do the work rather than getting it done. Projects come and go like wildfire, and resources are sometimes shifted around like pawns. It's not uncommon to work on a project for some time, even reaching one or more milestones of completion, and then see the project be discarded for the next new and shiny initiative. The C-suite values the end consumer, and rightly so, but these values are somehow not propagated down through mid-level management.

                Thank you for your review. We’re listening and appreciate your feedback.

                1. 4.0
                  Dec 3, 2023
                  Outreach Coordinator
                  Current Employee, less than 1 year
                  Rocky Hill, CT
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Decent starting wages if you are newer to the field or don't have a family. However- if you do- ask fo more money. There are annual increases but I haven't been here long enough to get one yet.

                  Cons

                  Pay is low for the work and energy required.

                  Thank you for your review. We’re listening and appreciate your feedback.

                  1. 4.0
                    Dec 3, 2023
                    Customer Service Representatitve
                    Current Employee, more than 1 year
                    Norfolk, VA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    It's not as bad as it seems

                    Cons

                    The sign on bonus, the training was great and then you are released on your own. Either sink or swim.

                    1. 5.0
                      Nov 27, 2023
                      Clinical Pharmacist
                      Current Employee, less than 1 year
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      The culture is amazing, the people I work with have been incredibly supportive and the flexibility of the job allows me to spend more time with my family.

                      Cons

                      I don't have any glaring cons for this role. The expectations are laid out upfront and you are expected to meet them.

                      We’re happy to hear you enjoy working at Elevance Health. Thank you for your review!

                      1. 1.0
                        Sep 25, 2023
                        Pricing Analyst
                        Current Employee, more than 10 years
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Most individual mid-level managers are fair, or at least have good intentions. Upper-level management puts them in impossible positions in terms of salary and raises, but my direct bosses do their best to keep their best talent.

                        Cons

                        The company is on a hiring freeze and management will be laying off at least 20% of its workforce by the end of 2023. (This is public information and easily found on multiple websites.) Some of the jobs will be eliminated entirely; most of them will be offshored to India. The company is has been making record profits and is publicly blaming these firings on a hypothetical future recession. This, of course, is spin; the actual cause is rampant greedflation. There is currently little chance to obtain a solid position during the hiring freeze, but desperate managers will eventually scramble to fill the gaps that are left by overseas employees, whose work is cheap but generally low-quality. In short, if you accept a role at Elevance, you'll be working long hours with no job security. I've been with Elevance/Anthem since 2009 and am currently racing to leave. Stay away from this company at all costs.

                        34
                      Viewing 1 - 10 of 4,969 Reviews
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                      Elevance Health Reviews FAQs

                      Elevance Health has an overall rating of 3.6 out of 5, based on over 5,425 reviews left anonymously by employees. 68% of employees would recommend working at Elevance Health to a friend and 62% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Elevance Health employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Elevance Health. This rating has decreased by -2% over the last 12 months.

                      68% of Elevance Health employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Elevance Health 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Elevance Health to be culture, career development, benefits and the cons to be senior leadership, management.

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                      Glassdoor has 5,425 Elevance Health reviews submitted anonymously by Elevance Health employees. Read employee reviews and ratings on Glassdoor to decide if Elevance Health is right for you.