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Elevate Credit

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Elevate Credit

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Elevate Credit Reviews

Updated Mar 6, 2023

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Found 215 of over 235 reviews
3.1
45% Recommend to a Friend
Elevate Credit CEO Jason Harvison
58% Approve of CEO

Found 215 of over 235 reviews

3.1
45%
Recommend to a Friend
58%
Approve of CEO
Elevate Credit CEO Jason Harvison
Jason Harvison
58 Ratings

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Finance

4m

a 

Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

43

12 Comments

Top Review Highlights by Sentiment

Pros
Cons
  • "Managers have no clue about basics of statistics and therefore force scientists to build very questionable models.(in 14 reviews)
  • "Management to FTE ratio is bad too.(in 8 reviews)
  • "Leadership has no vision or technical “know how” which is concerning for a ‘tech’ company(in 8 reviews)
  • "19 and bonuses were not supposed to be paid out, but ended up being paid out which was a slap in the face for all those laid off.(in 4 reviews)
  • "Lack of official training and difficult to arrange going on external courses.(in 4 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Elevate Credit and is not affected by filters.

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  1. 5.0
    Current Employee, more than 8 years

    Disgruntled furloughed staff don’t know or understand

    Dec 8, 2022 - Team Leader in Fort Worth, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Executive and leadership team truly cares about customer base and people - economy just did a whammy on things this year. Great mission and opportunity.

    Cons

    Undervalued. Legal issues from the past, challenges with economy causing higher defaults, both impacted ability to grow - difficult decisions like furloughs had to be made to protect the business. No one liked it or wanted to do it but now everyone understands it was necessary.

    Continue reading
    1 person found this review helpful
  2. 3.0
    Current Employee, more than 5 years

    It's all about the management bottom line, not the people

    Jan 3, 2023 - Anonymous Employee in Fort Worth, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I love my coworkers, and my direct manager kept their word and helped advance my career! I am able to advance my training regularly and my hours are fairly flexible. Now that I'm not a bottom level worker, the pay is good and bonuses (when granted) are nice. The medical insurance is decent. The dental and vision are pretty good.

    Cons

    Management will often hire for other teams, leaving my department to perform 2-3x the workload leading to high turnover. Upper management appears indifferent by years of denying adding headcount to the team and is only focused on departments that create immediate revenue.

    Continue reading
    2 people found this review helpful
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  4. 4.0
    Former Employee, more than 3 years

    Used to be a good employer - hard hit by recession

    Feb 1, 2023 - Data Scientist 2 in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A good place to start your career as a Data Scientist

    Cons

    Some Politics in risk department

    Be the first to find this review helpful
  5. 4.0
    Current Employee, more than 3 years

    Great place to work

    Dec 21, 2022 - Software Developer in Addison, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Good benefits - Work flexibility - New Tech - All cloud based services - Countless Azure certifications and paid by Elevate

    Cons

    - Long sprint cycle - PM, Scrum Master and PO too much in one team

    Be the first to find this review helpful
  6. 1.0
    Former Employee, more than 8 years

    Profits before all else - Ship is sinking

    Oct 27, 2022 - General IT in Fort Worth, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Executive open-door policy. - Decent benefits package. - Plenty of PTO once you have been around awhile. - Almost entirely WFH.

    Cons

    - The company recently furloughed a large part of its staff as a severance pay avoidance tactic. No advance notice. No compensation. - Lots of production issues that create lots of noise. - Late-night on-call support required of some roles. - Claims to be following agile methodiogy however, fails to understand that agile is a lot more than a piece of project management software with 10-day cycles.

    Continue reading
    5 people found this review helpful
  7. 4.0
    Current Employee

    Open Culture

    Dec 6, 2022 - Data Scientist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Overall an open culture - Very cooperative environment - Flexible work setup - Good work-life balance

    Cons

    Higher turnover in recent months

    1 person found this review helpful
  8. 4.0
    Current Employee

    Move from Agile to Waterfall

    Jun 17, 2022 - Dev Manager in Addison, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people. Competitive Salary. Work life balance is good, although that is starting to change a bit.

    Cons

    We just made a major move from Agile software development back to the dark ages of waterfall. Tight, unreasonable, arbitrary deadlines, with demands for accurate time estimates for large projects with incomplete and vague requirements, are burning people out, fast. The attrition rate proves it.

    Continue reading
    2 people found this review helpful

    Elevate Credit Response

    Lead, Talent Acquisition

    We appreciate your positive feedback about our culture, compensation, and work-life integration and wanted to take a moment to address your concerns as we always value input at all levels in our process as we seek to improve continuously. Elevate is committed to following Agile software development practices. With strategic, multi-month software projects, it is often necessary to also add a layer of planning and structure. Our methodology takes desired timelines into account and aims to balance those against scope and capacity. We continually refine our methodology to deliver great software while providing for a positive developer experience. We agree it can be frustrating to have deadlines that do not seem to align with the full scope, and it’s something the technology leadership team is focused on improving as we determine our priorities each quarter. Please know that we are flexible when it comes to needing to alter deadlines based on resources and requirements, so please let the technology leadership team know if you have concerns about a deadline.

  9. 1.0
    Former Employee, more than 1 year

    Stay Away

    Nov 2, 2022 - Anonymous Employee in Fort Worth, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Competitive pay at the time of hire as well as market adjusted at the new year. Flexibility with working at home or in the office.

    Cons

    Elevate will definitely make you unmotivated and question your skills at times. Everything is a “hack job” and when outages happen, no one knows who to call or how to fix it or even how their application flows. Lack of documentation is the downfall here.

    Continue reading
    5 people found this review helpful
  10. 5.0
    Former Employee

    Best Work Experience!

    Sep 27, 2022 - Sr Developer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people to work with. Open communication with eachother is amazing. Very talented individuals. The Best Teams I have ever had the privilege to work with! Employment Benefits are also great!

    Cons

    Nothing negative really to report. A job is job, and this is a great job opportunity.

    Continue reading
    Be the first to find this review helpful
  11. 1.0
    Former Employee

    Toxic Culture

    Dec 25, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free beer when they had happy hours.

    Cons

    Leadership is so distracted looking for the next shiny penny that nothing really gets accomplished. Toxic corporate culture dominated by a clique mindset.

    1 person found this review helpful
Viewing 1 - 10 of 215 Reviews
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Elevate Credit Reviews FAQs

Elevate Credit has an overall rating of 3.1 out of 5, based on over 235 reviews left anonymously by employees. 45% of employees would recommend working at Elevate Credit to a friend and 27% have a positive outlook for the business. This rating has decreased by -22% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Elevate Credit employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Elevate Credit. This rating has decreased by -13% over the last 12 months.

45% of Elevate Credit employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Elevate Credit 3.6 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Elevate Credit to be career development, culture, benefits and the cons to be workplace, senior leadership, management.

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Glassdoor has 235 Elevate Credit reviews submitted anonymously by Elevate Credit employees. Read employee reviews and ratings on Glassdoor to decide if Elevate Credit is right for you.