Eliada Homes Reviews | Glassdoor

Eliada Homes Reviews

Updated February 25, 2017
21 reviews

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3.0
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Mark C. Upright J.D., M.B.A.
10 Ratings

21 Employee Reviews

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  1. "The Eliada School of Trade Arts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Asheville, NC
    Current Employee - Anonymous Employee in Asheville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eliada Homes full-time (More than a year)

    Pros

    I feel so fortunate to be a part of this amazing organization. There is incredible work being done every day with kids from infants-early 20's. Eliada's founder, Dr. Compton, would say that he wanted to serve "the least, the last, and the lost." Eliada maintains that attitude today, developing programming for unserved or underserved populations. I love working for an organization that has that outlook, and is constantly looking at how they can serve the community better.

    The Eliada School of Trade Arts was developed in that vein. Long term foster youth were aging out of foster care and finding themselves unemployed, homeless, or incarcerated because they never had the opportunity to develop the skills that are needed to be successful as adults. ESTA combats that by providing transitional housing, life skills coaching, and vocational training in the culinary arts for our students. It is so rewarding seeing these young adults come from a very difficult background, be given an opportunity, and take advantange of it and get themselves on the track to be successful and productive members of society.

    Cons

    It can be difficult working with kids who have had such rough backgrounds. Many have histories of abuse and neglect and it is hard learning about the horrible things that have been done to innocent kids. But at the same time, it is amazing being able to work with those kids and help them overcome their past.

    Advice to Management

    Continue making the positive changes that are being made. Senior Leadership received some feedback about areas that needed to be improved on, and they have acted on that feedback to make Eliada better for it's employees. They hired a Career Development coordinator who works with all staff to help them prepare for the next step in their careers, whether it be preparing for grad school, participating in leadership training. etc. They also have monthly supervisions for RISE Interns with a different member of Senior Leadership each month, so interns can form relationships with Senior Leadership and also learn about all the different programs at Eliada.


  2. "GREAT place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Worker in Asheville, NC
    Current Employee - Social Worker in Asheville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eliada Homes full-time (More than a year)

    Pros

    They can provide housing - in Asheville that's tough! The campus is beautiful, and you really learn so much about mental health and social services.

    Cons

    Pay is low - but that is rural North Carolina! Kids are tough - very mentally ill.

    Advice to Management

    Keep working on the pay scale

  3. Helpful (2)

    "How much do you like to work with children?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Night Counselor 13-17 Year Olds in Asheville, NC
    Former Employee - Night Counselor 13-17 Year Olds in Asheville, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Eliada Homes full-time (More than 3 years)

    Pros

    Working with diverse clientele, working with a awesome group of people (at the shift level anyway), and being able to work while going to school( if you are a Night Counselor). I worked here for four years, and absolutely loved the first year of work. You get a lot of admiration from the community for the work you do, and this place looks fantastic on your resume. You will be getting overtime in the month of June regardless of what they tell you, because the administration cannot figure out how to adjust for a staffing crisis they themselves create every year.

    Cons

    You will be cursed at spit on, pooped on, peed on, punched, kicked, and bitten; if you cannot deal with that move along. You will not be receiving a raise, EVER! You will be working a second job to make ends meet; because you cannot live in Asheville on $10.45 an hour full time, and $12.00 an hour third shift. The Administration will not care about you, they give no regard for your safety at all, and to them you will be expendable.

    Advice to Management

    Get a clue! you spend $50,000 on a tennis court, and $300,000 on a new court yard, but $0 on employee incentives. You spend $170,000 a year for cleaning services then have your night staff repeat their work for $12/h. You cannot figure out how to plan for a institution created staffing crisis once a year, and then complain to employees that they make to much overtime. Your CEO gets a $13,000 bonus a year between 2011-2013, and you employees get nothing. Your residential director writes up employees for talking about work on Facebook, meanwhile she releases a rant about cussing a woman out in the parking lot at Ingles on the same social medium.


  4. "Loving place for kids"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Worker in West Asheville, NC
    Current Employee - Social Worker in West Asheville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eliada Homes full-time (More than 3 years)

    Pros

    Great services - highly clinical, beautiful campus, diverse services for all kinds of children.

    Cons

    The PRTF program is for children with multiple mental health issues. These kids are very difficult to work with and have many issues. Entry level pay is of course commensurate with other rural NC jobs.

    Advice to Management

    Find ways to serve physically disabled kids.


  5. Helpful (1)

    "Love my job working with children"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Asheville, NC
    Current Employee - Anonymous Employee in Asheville, NC
    Recommends
    Positive Outlook

    I have been working at Eliada Homes full-time (More than 10 years)

    Pros

    This job is amazing, being able to help the children and their families. These children are OUR future. I love working with the staff, you can just see all the love that they have for the children they work with. They are always up beat and willing to go above and beyond for the children in their care. My direct supervisor is extremely supportive and is always there to lend a helping hand.

    Cons

    I feel the pay could be better for the hard work and stress that we deal with on a daily bases. A bonus or just a nice gift card from upper management to let the front line staff know that they are appreciated.

    Advice to Management

    All departments at Eliada are important in helping children succeed, we should all be treated equally and with respect. Management needs to visit all departments and let the staff know they are interested and proud of
     how we are working with the children...... Our future!!!!


  6. "Good and Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residential Treatment Staff in Asheville, NC
    Current Employee - Residential Treatment Staff in Asheville, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Eliada Homes full-time (Less than a year)

    Pros

    Meaningful work, nice hours, supportive co-workers

    Cons

    stress, low pay, understaffed, unorganized

    Advice to Management

    pay more. your residential staff is worth it


  7. "Managed like an early 1900's for-profit business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Asheville, NC
    Former Employee - Management in Asheville, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Eliada Homes full-time (More than 3 years)

    Pros

    The students are very much in need and bring joy and excitement into the work place everyday; Great facility amenities (weight barn, swimming pool, tennis courts, driving range); Location is near downtown Asheville and has great scenery nestled in the Blue Ridge Mountains.

    Cons

    Hostile work environment; Staff are forced to spend more time protecting from themselves from management than actually working and being productive leading to extreme emphasis on rules/procedures and structure rather than innovation and effectiveness; staff are viewed through an old-school management framework as being expendable/replaceable; very hierarchical structure to the organization; slow and inefficient decision making process that is highly micromanaged (damaging efficiency).

    Advice to Management

    Eliada's greatest asset is its employees who are willing and eager to work in poor conditions for very little compensation. Utilize this resource through empowerment, motivation and morale building in order to better serve clients rather than viewing employees as replaceable cogs in a machine. Shift focus from earning money and good public relations to excellent quality of services and efficiency (pr and balanced budgets will come after). Core values are a terrific way to manage and inspire, but if they are not role modeled at the top they will never permeate the culture.

  8. Helpful (1)

    "It is a very stressful environment with poor structure for accountability."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Counselor in Asheville, NC
    Former Employee - Counselor in Asheville, NC
    Doesn't Recommend
    Negative Outlook

    I worked at Eliada Homes full-time (More than 3 years)

    Pros

    Consistent work schedule, benefits are pretty good.

    Cons

    Management don't tel the truth to employees. Management fails to address structural deficiencies and propose a solution. Little respect from upper management. Problem employees are baby-sat while those that are willing to go above and beyond are not acknowledged, but taken advantage of. They continually try to push to get twice as much done with half the people as was previously had even at the expense of the employee. Don't expect a raise, ever! Just because there are only a couple reviews, doesn't mean there are only a couple unsatisfied employees, you can multiply them times hundreds!

    Advice to Management

    They say they want feedback, but refuse to acknowledge or implement concerns stated and solutions offered. Leave your arrogance at the door, you're working at a Soc. Work environment!


  9. Helpful (3)

    "A place with a lot of potential that can really help children in need grow with the right support."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Asheville, NC
    Current Employee - Anonymous Employee in Asheville, NC
    Doesn't Recommend

    Pros

    The children can shock and amaze you as to their personal growth. At the end of a long shift when you have worked really hard you can feel satisfied that your day was worthwhile.

    Cons

    Upper management needs to straighten out their priorities and remember that it is all about the kids. Direct care deserves a lot more respect and recognition. In general treating their employees more fairly rather than as children. They can make you feel valueless because they can just hire another employee for same low rate you get paid.

    Advice to Management

    You are only as strong as your foundation and sometimes it feels as though that foundation is crumbling with the high turn over rate.


  10. Helpful (3)

    "Great opportunity if you're fresh out of school!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RISE-Residential in Asheville, NC
    Current Employee - RISE-Residential in Asheville, NC
    Doesn't Recommend

    Pros

    Easy to get hired, relaxed but professional environment, can be a fun job sometimes if you like working with kids, free housing (for RISE only)

    Cons

    VERY stressful job with little recognition & poor benefits. Employee retention is low. Upper management has very little respect for direct care workers & the compensation is ridiculously low.

    Advice to Management

    Remember- having happy employees will improve all aspects of the organization.


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