Ellucian Reviews | Glassdoor

Ellucian Reviews

Updated August 19, 2018
500 reviews

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3.4
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Ellucian President and CEO Laura Ipsen
Laura Ipsen
38 Ratings

500 Employee Reviews

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Pros
  • "Perks of the job include flexibility in being able to work from home" (in 40 reviews)

  • "Ellucian is committed to improving not only their solutions but also work/life balance for employees" (in 31 reviews)

Cons
  • "Work/life balance can be a challenge at times but if you advocate for yourself, management is very willing to listen and accommodate" (in 18 reviews)

  • "Upper management makes poor decisions about riffs, etc" (in 19 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "The Sky Is The Limit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Member of Technical Staff in Malvern, PA
    Current Employee - Senior Member of Technical Staff in Malvern, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ellucian full-time (More than 10 years)

    Pros

    I think it speaks volumes when you've worked for a company 20 years... I started with Ellucian (which was known as Systems & Computer Technology back when I started) right out of college. I was hired on as a Lotus Notes Administrator and was both nervous and excited at the same time. Jump forward 20+ years later I'm happy to say that I am still excited about the work I do here at Ellucian. I'm definitely not bored!! One thing that has helped sustain my time and to foster my success with Ellucian are the managers I've been privileged to work for... Not only have they challenged me over the years to help me grow, but they have fostered my ever so evolving strong work ethic and always reminding me to push myself and to think outside of the box which helps to ensure that I'm working and tapping into my full potential. Having good solid leadership is key and Ellucian has solid leaders in place. I am so inspired by our current CEO Laura Ipsen. She's amazing and she has clearly articulated her future vision for Ellucian which I'm very excited to be a part of!! Other pros about Ellucian is our diverse workforce, our products and services, and quite simply the fact that we're in the business of Education and ensuring that schools have innovative and cutting-edge tools which will help ensure the success of their matriculated students!! That makes me so proud to be part of a company that is committed to making a difference.

    Cons

    When I 1st started working for Ellucian, my department was definitely white male dominated, which I would identify as a con. Over the years I've seen more women and more women being promoted and/or hired on to serve in key leadership roles across all facets of the company. In addition, I now see more diversity in the faces of the employees that walk the halls. This is great to see!!

    Advice to Management

    Keep Doing What Your Doing!! Be Do Say... Let's keep making a significant difference in the Education arena!! Keep up the excellent work!!


  2. Helpful (2)

    "The future is bright!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lake Mary, FL
    Current Employee - Anonymous Employee in Lake Mary, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ellucian full-time (More than 3 years)

    Pros

    Investing heavily in the future, and developing/hiring the best talent.

    Cons

    The pace can be a bit much at times.

  3. "On College Site as a vendor under constant scrutiny"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Manager
    Current Employee - Technical Support Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ellucian full-time (More than 5 years)

    Pros

    Get college holidays in addition to vacation

    Cons

    On site vendor - can feel like like a target for college admin


  4. Helpful (1)

    "Product Owner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Owner in San Francisco, CA
    Current Employee - Product Owner in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ellucian full-time (More than a year)

    Pros

    Work-life balance
    Mature organization
    Biggest org in Higher Ed
    Modernizing Now
    Takes care of employees

    Cons

    Old school / Conservative outlook: Company is slowly changing for the better
    Old Fashioned: Hierarchal org structure


  5. Helpful (1)

    "None"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Ellucian full-time (More than 3 years)

    Pros

    Great co-workers who care about the clients they serve.

    Cons

    Constant change with no time to implement.
    Getting rid of experience and long term employees to bring in lower paid non experienced resources.
    Executives take care of each other, and the rest average 2-3%.
    People are constantly on edge waiting for the day they get laid off - at least in the US.
    Ellucian has reverted to old practices promising all kinds of features and functionality with no basis in reality of what is possible to deliver that feature right the first time.

    Advice to Management

    Think about the cost of lost knowledge and experience for the sake of getting a new college hire with no knowledge of the industry.
    Share with staff some of the perks and money you get with bonuses and stock options.
    Quit bullying people to take the surveys and pushing hard to be recognized as a best places to work. If Ellucian really is a great place to work, this will happen naturally.


  6. "Just Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Ellucian full-time (More than 10 years)

    Pros

    Employees still care about their product and who they support. Get to work remotely and use technology to attend meetings.

    Cons

    Corporate culture has changed so much and not in a good way. Too many experienced employees are let go and leave with no one to mentor people with less experience.

    Advice to Management

    Pay attention to your customers and stop letting go of all the experienced employees.


  7. Helpful (1)

    "Roadblocked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Owner in Reston, VA
    Former Employee - Senior Product Owner in Reston, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ellucian full-time (More than 10 years)

    Pros

    Flexibility
    Work from home
    Strong Benefits
    Smart people
    Great mission

    Cons

    Rapidly changing priorities
    Little control of your own destiny
    Unclear career paths
    Limited training opportunities
    Unrealistic deadlines
    Lots of pissed off clients
    Uneven investment in solutions
    No real innovation
    Hierarchy
    SunGard culture

    Advice to Management

    Take a hard look at why you're losing talented employees with institutional knowledge. You have major culture problems and you need to fix them if you want to bounce back as the competition is mounting and the SIS industry is rife with disruption.

  8. "Extremely Dysfynctional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lake Mary, FL
    Current Employee - Anonymous Employee in Lake Mary, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ellucian full-time (Less than a year)

    Pros

    They put a nice image out there.

    Cons

    Very dysfunctional organization. In it to make money for their sharedholders.


  9. Helpful (4)

    "Decent place to work, learning environment, but, on thin ice..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Software Developer
    Current Employee - Associate Software Developer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ellucian full-time (More than a year)

    Pros

    - lots of learning opportunities
    - (most) co-workers are awesome
    - company culture is nice
    - good vision and ideas of the company
    - flexibility to work from home

    Cons

    - lots of re-orgs occur (encountered 2-3 in my year that I've been here)
    - cross-team communication lacks
    - higher-ups want to see fast products and not quality products
    - poor treatment of employees
    - poor hiring process leads to bad choices during
    - no true incentives for employees to go above and beyond
    - if you work from home too often, you might get chastised for doing so
    - company favors HQ more than any other office
    - financial status of the company is poor right now

    Advice to Management

    Offer more to employees that want to go above and beyond, such as CASH bonuses.
    Managers seem to care about themselves more than the employees.


  10. "Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lake Mary, FL
    Former Employee - Anonymous Employee in Lake Mary, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ellucian full-time

    Pros

    Free soda, coffee and hot chocolate

    Cons

    Little or no training and then thrown out on the floor - no shadowing of the job

    Advice to Management

    A 3 day crash course in training isn't enough.


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