Ellucian Reviews | Glassdoor

Ellucian Reviews

Updated December 7, 2018
523 reviews

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3.4
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Ellucian President and CEO Laura Ipsen
Laura Ipsen
50 Ratings

Employee Reviews

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Pros
  • "Perks of the job include flexibility in being able to work from home" (in 44 reviews)

  • "I find great work satisfaction and work life balance" (in 34 reviews)

Cons
  • "Work/life balance can be a challenge at times but if you advocate for yourself, management is very willing to listen and accommodate" (in 18 reviews)

  • "Upper management (CEO's as well) cycled through a lot" (in 21 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (9)

    "The Sky Is The Limit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Member of Technical Staff in Malvern, PA
    Current Employee - Senior Member of Technical Staff in Malvern, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ellucian full-time (More than 10 years)

    Pros

    I think it speaks volumes when you've worked for a company 20 years... I started with Ellucian (which was known as Systems & Computer Technology back when I started) right out of college. I was hired on as a Lotus Notes Administrator and was both nervous and excited at the same time. Jump forward 20+ years later I'm happy to say that I am still excited about the work I do here at Ellucian. I'm definitely not bored!! One thing that has helped sustain my time and to foster my success with Ellucian are the managers I've been privileged to work for... Not only have they challenged me over the years to help me grow, but they have fostered my ever so evolving strong work ethic and always reminding me to push myself and to think outside of the box which helps to ensure that I'm working and tapping into my full potential. Having good solid leadership is key and Ellucian has solid leaders in place. I am so inspired by our current CEO Laura Ipsen. She's amazing and she has clearly articulated her future vision for Ellucian which I'm very excited to be a part of!! Other pros about Ellucian is our diverse workforce, our products and services, and quite simply the fact that we're in the business of Education and ensuring that schools have innovative and cutting-edge tools which will help ensure the success of their matriculated students!! That makes me so proud to be part of a company that is committed to making a difference.

    Cons

    When I 1st started working for Ellucian, my department was definitely white male dominated, which I would identify as a con. Over the years I've seen more women and more women being promoted and/or hired on to serve in key leadership roles across all facets of the company. In addition, I now see more diversity in the faces of the employees that walk the halls. This is great to see!!

    Advice to Management

    Keep Doing What Your Doing!! Be Do Say... Let's keep making a significant difference in the Education arena!! Keep up the excellent work!!


  2. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Jacksonville, FL
    Current Employee - Senior Consultant in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ellucian full-time (More than 3 years)

    Pros

    Mentoring opportunities, a great manager, and great team.

    Cons

    I haven't experienced any cons to working here.

  3. "You get out what you put in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ellucian full-time (More than 10 years)

    Pros

    There are so many opportunities to grow here. You have to be able to put in your own time and lots of energy. Don't expect everything to be handed to you on a platter - you have to ask and volunteer for things. Benefits are great and continue to get better - they really listen to what we're wanting and needing

    Cons

    Highly remote workforce makes it tough to stay engaged if you're not in an office

    Advice to Management

    Continue to invest in employee programs and give people the flexibility to do their jobs for you.


  4. "Technical support specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ellucian full-time

    Pros

    - Competitive pay
    - Good working atmosphere depending on location and position
    - Provides materials to improve professional portfolio.

    Cons

    - largely disconnected with higher management.
    - Not much opportunity for promotions unless working for corporate locations.

    Advice to Management

    Create actionable routes for advancement on remote locations.


  5. "Employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reston, VA
    Former Employee - Anonymous Employee in Reston, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ellucian full-time (More than 8 years)

    Pros

    Salary, vacation, remote work, facilities, technology

    Cons

    Too many executive level management changes

    Advice to Management

    Focus on training employees and provide career development training


  6. "Good design team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Design team was very healthy and collaborative

    Cons

    Upper management (CEO's as well) cycled through a lot.


  7. Helpful (1)

    "It's an ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ellucian full-time

    Pros

    Benefits, Flexible hours, ok pay

    Cons

    we hire EVERYONE, and i mean everyone, people who should have never made it past that door

    Advice to Management

    Strict interview process

  8. Helpful (2)

    "Be Prepared for a High Turn-Over Rate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Help Desk Support Technician in Lake Mary, FL
    Former Employee - Help Desk Support Technician in Lake Mary, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ellucian full-time (Less than a year)

    Pros

    Learn a lot in a short period of time. Most of the Team Leads are helpful if you get confused or concerned about something.

    Cons

    Because it's easy to find replacement contractors, you can and will be let go without cause within a short timeframe. Hours will be dropped outside of peak season, which will be difficult to pay bills with.

    Advice to Management

    Listen to and care for your contractors. It's difficult to make a living off of $12.50 with just 30 hours a week (which totals to be less than what someone who works 40 hours at $9.50 will make). Don't punish those who needed to place in a Notice due to financial issues (or for other reasons); otherwise, people will start leaving out of nowhere just to prove a point.


  9. Helpful (1)

    "Stay Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - R&D in Malvern, PA
    Current Employee - R&D in Malvern, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ellucian full-time

    Pros

    There remain a few low level managers that show concern for their employees and are willing to go to bat for them

    Cons

    Leadership is interested in revenue only. They show no respect for the employees who produce the product they sell. Continual RIFs of US employees only to hire replacements offshore. No interest in professional growth and no interest really at all at a human level for the people who make this company go. If not at director level or above, you really don't exist.

    Advice to Management

    Recognize and respect the professionals who contribute every day to the bottom line.


  10. Helpful (4)

    ""Worst Place to work""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Malvern, PA
    Former Employee - Engineer in Malvern, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ellucian full-time (More than a year)

    Pros

    There is no Pros...... all Cons. Very Hostile place to work, Even full time job you will never be safe constant change in management, people get fired on going basis without reason. senior will abuse you if you are not in their good book.

    Cons

    *Do not work here* find some good and big company like vanguard, endos, or microsoft.