Ellucian Reviews

Pros

I think it speaks volumes when you've worked for a company 20 years... I started with Ellucian (which was known as Systems & Computer Technology back when I started) right out of college. I was hired on as a Lotus Notes Administrator and was both nervous and excited at the same time. Jump forward 20+ years later I'm happy to say that I am still excited about the work I do here at Ellucian. I'm definitely not bored!! One thing that has helped sustain my time and to foster my success with Ellucian are the managers I've been privileged to work for... Not only have they challenged me over the years to help me grow, but they have fostered my ever so evolving strong work ethic and always reminding me to push myself and to think outside of the box which helps to ensure that I'm working and tapping into my full potential. Having good solid leadership is key and Ellucian has solid leaders in place. I am so inspired by our current CEO Laura Ipsen. She's amazing and she has clearly articulated her future vision for Ellucian which I'm very excited to be a part of!! Other pros about Ellucian is our diverse workforce, our products and services, and quite simply the fact that we're in the business of Education and ensuring that schools have innovative and cutting-edge tools which will help ensure the success of their matriculated students!! That makes me so proud to be part of a company that is committed to making a difference.

Advice to Management

Keep Doing What Your Doing!! Be Do Say... Let's keep making a significant difference in the Education arena!! Keep up the excellent work!!

Pros

Mentoring opportunities, a great manager, and great team.

Pros

Remote work, and a great team environment.

Advice to Management

You support universities, any number of whom make huge sums for IT degrees, should you therefore be shipping IT jobs overseas?

Pros

You work with a lot of nice people, The Team Leads are really nice and try to better you throughout the job, documentation at times can be very thorough with your steps to help the callers, overtime is available

Advice to Management

Never forget that you were a technician once in their shoes. Do not undermine them or punish them because the documentation failed them. Sure, you have to please the clients but you won't be pleasing them long if there is barely anyone that decides to stay there.

Pros

- flexible work from home policy
- free pop in Lake Mary
- some great co-workers, but the good ones leave quick

The new CEO has some positive effect.

Advice to Management

On good employee can replace five inefficient employees, just pay them more and give them freedom. Act on performance and not favoritism.

Pros

Working in Higher Ed market is amazing
My team mates are very nice people to work with.

Advice to Management

Stop just talking about how people are our most important asset while your action say everything but. Lip service only works on the newbies who haven’t been around long enough to have seen all the cycles of change for the sake of change, with no real progress or improvement.

Pros

Provides a very useful service to institutions of higher education.

Advice to Management

Hire and retain seasonal workers for peak times and develop or incorporate IT support for other areas of support during off-peak times.

Pros

Growing company, good benefits, some group offer great flexibility in work location and work hours. Great office space.

Advice to Management

Lead by example on cross team collaboration

Pros

Excellent benefits, management is organized.

Pros

Get college holidays in addition to vacation