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Ellucian Reviews

Updated January 12, 2018
428 reviews

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2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Ellucian President and CEO Laura Ispen
Laura Ispen
1 Rating

428 Employee Reviews

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Pros
Cons
  • micro management and no work life balance (in 15 reviews)

  • Lots of changes in upper management resulting in some turnover (in 16 reviews)

More Pros and Cons

  1. "Great choice for CEO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reston, VA
    Current Employee - Anonymous Employee in Reston, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ellucian full-time (More than a year)

    Pros

    Good company with good prospects. Terrific people to work with across the whole company.

    Cons

    Crisper decision-making would speed progress.

    Advice to Management

    Keeping driving for improving customer and employee satisfaction.


  2. Helpful (2)

    "Senior consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ellucian full-time (More than 10 years)

    Pros

    For a long time employee; good pay and vacation time

    Cons

    Management really making bad decisions financially. They do not seem to be looking to a long term direction. There are many VPs with high salaries; decisions about renting space in a high rent district when they owned a building; sales team being brought to Budapest when company is losing money. Client confidence is being lost and this reflects in sales.

    Advice to Management

    Make better financial decisions.

  3. Helpful (1)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Ellucian full-time (More than a year)

    Pros

    After one year, the only positive were the employee benefits.

    Cons

    Management that constantly is being changed and removed or fired.


  4. Helpful (1)

    "Fantastic company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ellucian full-time

    Pros

    Best place I have ever worked. Fantastic benefits: health, medical, dental, vision, life insurance, HSA. You get rewards for your work in some case by clients, management or coworkers, which you can redeem for so many things at no cost to you. Management in my department is amazing, forthcoming with information about other departments and how the whole company is performing. Human Resources is fantastic, and very informative. Information Security team is great, and keeps up with the latest exploits and release patches to us regularly. They have their own IT hotline which is fantastic for any issues you might have and can fix issues quickly. They're proactive about training on certain topics including workplace harassment.. pretty much everything. I feel blessed to be able to work here.

    Cons

    Some departments get cut frequently and replaced, and this leads to understaffing. Management in THOSE departments need to do a better job of reducing load and increasing staffing. The beaurocracy is better than most other companies.

    Advice to Management

    Increase staffing for some departments (I am avoiding saying which ones) so they can close more deals and tickets.


  5. Helpful (3)

    "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ellucian full-time

    Pros

    Entry salary is very good

    Cons

    No direction. bad management and poor colleagues

    Advice to Management

    Need better and more experienced managers


  6. "Wonderful experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Reston, VA
    Former Employee - Management in Reston, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ellucian full-time (More than 3 years)

    Pros

    I’ve enjoyed m tenure at Ellucian. Employees truly rally around the Mission, the people’ are wonderfully, you have the oppt to work globally and I had the boss

    Cons

    Improve cross functional teamwork between departments and work on making and sticking with a decision. It will help employees to gain some footing on their efforts.

    Advice to Management

    Make the employees the top priority- the businesses achievements will follow


  7. Helpful (9)

    "No Game and No Game Plan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Ellucian full-time

    Pros

    For technical people, lots of technical problems to solve, including fundamental ones impacting client data security.

    For players, a great field to play in with little accountability, until the clock runs out.

    Cons

    Leadership is not in anyone’s vocabulary here, so don’t be disappointed when you don’t find it.

    Management more focused on intramural internecine battles than the clients. Over-staffed with directors and vice presidents with approaching zero knowledge of cloud and modern toolsets. The team I was a part of, Operations, had no road map for nearly two years other than get the job done now!

    Advice to Management

    Layoff any directors whose SSN ends in an odd number. Yes, this arbitrary, but then so is everything else at Ellucian. You’ll end up with half the directors you have now and better transparency.

  8. "Executive Director Business Developmen"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ellucian full-time

    Pros

    Leader in the Higher Education marketplace

    Cons

    Company formed from merger of SCT and DataTel. I was with SCT until5 2001 when m,y Government Division was sold to ACS, Inc , a company from
     Dallas, TX

    Advice to Management

    Business culture is an important factor in the success of merger.


  9. Helpful (1)

    "analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ellucian full-time

    Pros

    fun place to work with lots of cool people

    Cons

    it was better when it was datatel


  10. Helpful (10)

    "Working at Ellucian"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior
    Former Employee - Senior
    Doesn't Recommend
    Negative Outlook

    I worked at Ellucian full-time

    Pros

    Very flexible work hours and the ability to work from home.

    Cons

    Two or three layoffs per year. It appears they want to close all offices in the Western U.S. I suspect that only Reston VA and Malvern PA will survive. They are VERY stingy with raises.

    Advice to Management

    Ellucian wants to be one of "the best places to work in America" but they are unwilling to spend any money to accomplish it.


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