Ellucian Reviews | Glassdoor

Ellucian Reviews

Updated Aug 22, 2019

To filter reviews, or .

Found 629 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
92%
Approve of CEO
Ellucian CEO Laura Ipsen
Laura Ipsen
96 Ratings
  1. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Consultant in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ellucian full-time for more than 3 years

    Pros

    Mentoring opportunities, a great manager, and great team.

    Cons

    I haven't experienced any cons to working here.

    Ellucian2018-10-10
  2. Helpful (8)

    "discarded"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Ellucian full-time

    Pros

    it used to be an ok company, long time ago, not anymore

    Cons

    they will get rid of you in a flash, even if you worked for them for years and very knowledgeable. rifs, that' all they know how to do. do not work for them, you'll regret it.

    Advice to Management

    you all will be replaced by someone from India very soon

    Ellucian2018-11-05
  3. "Good Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tier I Help Desk Contractor in Lake Mary, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ellucian for less than a year

    Pros

    Great company to work for Free soda Occasional free food Professional atmosphere Learning is encouraged Very flexible with your schedule Comfortable environment Good foot-in-the-door experience Everyone is helpful and helping Fun Events

    Cons

    None to think about- great place!

    Advice to Management

    When you invest in workers, you should invest in their mental health as well. Don't treat your contractors like they are disposable.

    Ellucian2018-10-11
  4. Helpful (8)

    "Unbelievable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Ellucian full-time for more than a year

    Pros

    - flexible work from home policy - free pop in Lake Mary - some great co-workers, but the good ones leave quick The new CEO has some positive effect.

    Cons

    - health insurance is expensive - no bonus for regular employees - directors get bonuses for underperforming work - underperforming employees in every team without consequences - some underperforming employees get rewarded and not fired - long deployment time - no automation - no skilled interview process - no communication between teams - a lot of long time employees who never saw newer technology - salary...

    Show More

    Advice to Management

    On good employee can replace five inefficient employees, just pay them more and give them freedom. Act on performance and not favoritism.

    Ellucian2018-09-16
  5. Helpful (2)

    "Not terrible but not awesome either"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ellucian

    Pros

    Remote work, and a great team environment.

    Cons

    Last task was training an off-shore replacement

    Advice to Management

    You support universities, any number of whom make huge sums for IT degrees, should you therefore be shipping IT jobs overseas?

    Ellucian2018-09-28
  6. Helpful (2)

    "Best entry-level I.T. Job you'll find"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ellucian full-time

    Pros

    You work with a lot of nice people, The Team Leads are really nice and try to better you throughout the job, documentation at times can be very thorough with your steps to help the callers, overtime is available

    Cons

    Some of upper management forget that they were techs in another life so you may feel like you're not doing your job correctly when it's not your fault, pay is not that great, growth is difficult unless you're lucky

    Advice to Management

    Never forget that you were a technician once in their shoes. Do not undermine them or punish them because the documentation failed them. Sure, you have to please the clients but you won't be pleasing them long if there is barely anyone that decides to stay there.

    Ellucian2018-09-26
  7. Helpful (4)

    "IT Helpdesk in dire need of overhaul"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Help Desk in Rochester, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ellucian full-time for more than a year

    Pros

    Provides a very useful service to institutions of higher education.

    Cons

    Bad business practice of hiring temp employees during peak times w/o fully training the personnel or informing temps of just how temporary the job is.

    Advice to Management

    Hire and retain seasonal workers for peak times and develop or incorporate IT support for other areas of support during off-peak times.

    Ellucian2018-09-13
  8. "Wonderful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Reston, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ellucian full-time for more than 3 years

    Pros

    Growing company, good benefits, some group offer great flexibility in work location and work hours. Great office space.

    Cons

    Working through growing pains, trying to move away from siloed work team to collaborative teams.

    Advice to Management

    Lead by example on cross team collaboration

    Ellucian2018-08-27
  9. "Web Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reston, VA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Ellucian full-time for more than a year

    Pros

    Excellent benefits, management is organized.

    Cons

    Little opportunity to grow vertically.

    Ellucian2018-08-21
  10. Helpful (1)

    "On College Site as a vendor under constant scrutiny"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ellucian full-time for more than 5 years

    Pros

    Get college holidays in addition to vacation

    Cons

    On site vendor - can feel like like a target for college admin

    Ellucian2018-08-09
Found 629 reviews