Embassy Suites Reviews | Glassdoor

Embassy Suites Reviews

Updated October 18, 2017
404 reviews

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3.5
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Embassy Suites President and CEO Christopher Nassetta
Christopher Nassetta
114 Ratings

404 Employee Reviews

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Pros
Cons
  • low pay and have to work holidays (in 16 reviews)

  • Understaffed, pay isn't great, long hours on your feet but that is to be expected for this job (in 15 reviews)

More Pros and Cons

  1. "Not bad, but with downsides."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance Technician in Seaside, CA
    Former Employee - Maintenance Technician in Seaside, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Embassy Suites full-time (More than a year)

    Pros

    Steady Work, Flexible Hours, good learning experience

    Cons

    The management could be "clique-y", low allocated budget for repairs affected guest safety.

    Advice to Management

    Give Maintence Departments the budget they ask for, don't cut corners when it comes to guest safety.


  2. "Front Desk Night Manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New Orleans, LA
    Former Employee - Anonymous Employee in New Orleans, LA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Embassy Suites full-time (More than 3 years)

    Pros

    This hotel is a good learning hotel .

    Cons

    Need to update the hotel

    Advice to Management

    Need to trust there staff

  3. "Guest Service Agent"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Parsippany, NJ
    Former Employee - Anonymous Employee in Parsippany, NJ

    I worked at Embassy Suites full-time

    Pros

    Hotel discounts and get to meet people from all over.

    Cons

    Low pay and dealing with angry guests.


  4. Helpful (1)

    "Banquet Bartender"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Embassy Suites part-time

    Pros

    They really care about their employees and they have great benefits.

    Cons

    None I can see yet.


  5. "Embassy Suites"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Embassy Suites part-time

    Pros

    Nice facilities, professional environment, good hours

    Cons

    Communication among managers and employees could be better.


  6. "Embassy Suites Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in La Vista, NE
    Former Employee - Line Cook in La Vista, NE
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Embassy Suites full-time (More than 3 years)

    Pros

    Benefits are good. Professional atmosphere.

    Cons

    Low pay. No raises for experience or performance. High turnover.

    Advice to Management

    Pay people more based on experience.


  7. "Guest Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Seaside, CA
    Current Employee - Guest Service Representative in Seaside, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Embassy Suites full-time (Less than a year)

    Pros

    co workers, location, free waters

    Cons

    High maintenance clients, the pay is not great for the location. schedules are never the same.

  8. "Night Auditor/ Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work independently during the evening without distractions of the busy hotel activities that take place during the day.

    Cons

    The management had their favorites and it held alot of good employees back.

    Advice to Management

    Evaluate employees by their work instead of personal relationships.


  9. "My experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeping Supervisor in Little Rock, AR
    Former Employee - Housekeeping Supervisor in Little Rock, AR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Embassy Suites full-time (More than 5 years)

    Pros

    I liked doing the best I knew how to do

    Cons

    You got blamed for other people's mistakes

    Advice to Management

    Ask questions first


  10. "Housekeeper/Guest Room Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Room Attendant in Concord, NC
    Current Employee - Guest Room Attendant in Concord, NC

    I have been working at Embassy Suites full-time (Less than a year)

    Pros

    The Benefits, Discounts, and Job Security is nice

    Cons

    Drama, Segregation between the "Temps" and Embassy Employees, Language Barrier, Miscommunication of Supervisors and Staff, Disrespect among peers

    Advice to Management

    Get out of the office long enough to see what your employees are actually going through. Just because we're getting the job done, doesn't necessarily mean that we are fine with the way things are carried out..


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