Embassy Suites Reviews | Glassdoor

Embassy Suites Reviews

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Found 501 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
74%
Recommend to a Friend
85%
Approve of CEO
Embassy Suites CEO Christopher Nassetta
Christopher Nassetta
150 Ratings
Pros
Cons
  • "Low pay at the property I worked for in Little Rock, AR, but I think this is true industry wide for hotel work in general(in 22 reviews)

  • "Long hours, unorganized at times, favoritism(in 18 reviews)

More Pros and Cons
  1. great company

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Assistant 
    Approves of CEO

    I worked at Embassy Suites full-time for more than 4 years

    Pros

    it was a great environment with great people. loved my job.

    Cons

    i can't think of a con

  2. good place to work executive housekeeper

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Executive Housekeeper 
    Recommends
    Positive Outlook

    I have been working at Embassy Suites full-time

    Pros

    it is a famly feeling with the peoples you work with

    Cons

    if you are a new employee you feel that you have a disadvanage becouse many people have work there for more 30 years

    Advice to Management

    need to be computer train

  3. Hang on

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Suite Keeper in Birmingham, AL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Embassy Suites full-time for more than a year

    Pros

    Great pay ways to get lots of hours nice working conditions everyone on staff seems friendly

    Cons

    I worked solely in the house keeping department at the Birmingham location I would recommend it needs a complete revamp in housekeeping little to no supplies to work with spotted stained sheets barely enough towels 1 laundry worker for the entire building during one shift with about 20 housekeepers working with limited supplies on the basics like vacuums brooms and toilet brushes hard to get work done with no supplies...

    Show More

    Advice to Management

    Get proper supplies for your workers and quit expecting them to work with nothing but create A+ rooms be more accountable and willing to help get things done

  4. Front desk agent

    StarStarStarStarStar
      Former Employee - Anonymous Employee in McLean, VA

      I worked at Embassy Suites full-time for more than a year

      Pros

      Good training for customer service position

      Cons

      very low pay for night auditor

    • Great staff

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Night Auditor 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Embassy Suites for more than a year

      Pros

      Flexible. Great hotel discount!

      Cons

      Low pay. They should work on this!!

    • Salary

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 

      I have been working at Embassy Suites full-time

      Pros

      Fair pay based on market

      Cons

      They are making me type something.

      Advice to Management

      ..

    • Sales Manager

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Embassy Suites full-time

        Pros

        Great benefits, great work environment.

        Cons

        No room for growth and lack of training.

        Advice to Management

        None.

      • Server

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Server in Wilmington, NC

        I have been working at Embassy Suites part-time

        Pros

        Cheap hotels and flexible work schedules

        Cons

        Unaffordable insurance and other benefits

        Advice to Management

        Great job overall with management

      • It can be better

        StarStarStarStarStar
          Current Employee - Anonymous Employee 

          I have been working at Embassy Suites full-time

          Pros

          Good people around you. Opportunity to learn a lot.

          Cons

          Pay is very low for the location

        • Front desk

          StarStarStarStarStar
            Former Employee - Anonymous Employee 

            I worked at Embassy Suites full-time

            Pros

            Discount , p, e, o, l, e

            Cons

            Building update , overall, yes

          Found 501 reviews