Embassy Suites Reviews | Glassdoor

Embassy Suites Reviews

Updated September 18, 2018
472 reviews

Filter

Filter

Full-timePart-time

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Embassy Suites President and CEO Christopher Nassetta
Christopher Nassetta
137 Ratings

472 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Low pay at the property I worked for in Little Rock, AR, but I think this is true industry wide for hotel work in general" (in 19 reviews)

  • "Long hours, unorganized at times, favoritism" (in 16 reviews)

More Pros and Cons

  1. "Reservation Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Embassy Suites full-time

    Pros

    Great employees and working enviornment

    Cons

    Not being able to be at the front desk interacting with guest face to face


  2. "Embassy Suites - Franchise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Front Office Manager in San Diego, CA
    Former Employee - Assistant Front Office Manager in San Diego, CA
    Recommends
    Positive Outlook

    I worked at Embassy Suites full-time (Less than a year)

    Pros

    Excellent co-workers, great location, large suites, free meal during shifts

    Cons

    High turnover in all departments, provide the tools needed to succeed

  3. "could be better..lowered hotel value"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Chevy Chase, MD
    Current Employee - Front Desk Agent in Chevy Chase, MD

    I have been working at Embassy Suites full-time (More than a year)

    Pros

    manager will to work with your need.... only good thing about it

    Cons

    new company is cheap and cutting out everything


  4. "Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Denver, CO
    Current Employee - Food Server in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Embassy Suites full-time (Less than a year)

    Pros

    Nice personal and flexible schedule.

    Cons

    Few hours for work, and break.


  5. "Supervisor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good pay good benefits and good hours yes.

    Cons

    Long days but it pays off for it at the end


  6. "Work work work no pay this place is suspect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Romulus, MI
    Former Employee - Housekeeper in Romulus, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Embassy Suites part-time (Less than a year)

    Pros

    Sometimes you get tips you get to keep pop bottles. Sometimes you meet nice people.

    Cons

    I was made to work extra hours with Nobody can clean 15 rooms in 5 hours. Its just not possible unless you have super powers.I was sexually harrassed by a houseboy. Manager bullys housekeepers. I complained they said l was racist. There was also suspect workers staying all night cleaning with no extra pay. Manager gets mad when you complain so she'll cut your hours. She complains that people don't smile enough but they're working in a hostile enviornment. They are afraid if they dont get every room done assigned to them that they will get fired.

    Advice to Management

    Dont make people work extra hours with no pay.


  7. "Great Employee Stay Program"

    StarStarStarStarStar
    Former Employee - Front Desk Agent in Little Rock, AR
    Former Employee - Front Desk Agent in Little Rock, AR

    I worked at Embassy Suites full-time (Less than a year)

    Pros

    You can stay at all Hilton Properties for $30-$50 a night.

    Cons

    Low pay at the property I worked for in Little Rock, AR, but I think this is true industry wide for hotel work in general.

  8. "Night Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Embassy Suites full-time

    Pros

    HH Member, Flexible Schedule, Good People

    Cons

    Night Shift (11-7), raises come after a year


  9. "Embassy Suites does it right"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Estero, FL
    Former Employee - Front Desk Agent in Estero, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Embassy Suites full-time (More than 3 years)

    Pros

    I loved working for the Embassy Suites. Flexible hours, interesting people and the ability to move up.

    Cons

    There are no cons. THE TEAM MEMBER TRAVEL PROGRAM IS THE BEST!!!1


  10. "Front desk Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great benefit package and discounts.

    Cons

    Long and late hours for all employees

    Advice to Management

    Family work life balance to be considered


Showing 472 of 479 reviews
Reset Filters