Embassy Suites Reviews | Glassdoor

Embassy Suites Reviews

Updated July 15, 2018
461 reviews

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3.4
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Embassy Suites President and CEO Christopher Nassetta
Christopher Nassetta
133 Ratings

461 Employee Reviews

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Pros
Cons
  • "Low pay and dealing with angry guests" (in 18 reviews)

  • "Understaffed, pay isn't great, long hours on your feet but that is to be expected for this job" (in 16 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    Former Employee - Server/Bartender in Loveland, CO
    Former Employee - Server/Bartender in Loveland, CO

    I worked at Embassy Suites part-time (More than a year)

    Pros

    Amazing co workers, great management

    Cons

    some weeks not enough hours


  2. "It only pays to be full time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banquet Server in Beachwood, OH
    Current Employee - Banquet Server in Beachwood, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Embassy Suites part-time (More than 10 years)

    Pros

    Hotel discounts are the best.

    Cons

    Non full-time employees do not get any form of benefits.

    Advice to Management

    Show appreciation to employees

  3. "Housekeeping"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Tuscaloosa, AL
    Former Employee - Housekeeper in Tuscaloosa, AL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Embassy Suites part-time (More than a year)

    Pros

    It's a great job to work and good pay.

    Cons

    Nothing when I was working there

    Advice to Management

    Y'all does a great job and show alot of love and joy.


  4. "Front Desk"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Embassy Suites full-time

    Pros

    Really cares about employees well being

    Cons

    None that I can think of


  5. "Inconsiderate"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Bartender in Southfield, MI
    Current Employee - Bartender in Southfield, MI

    I have been working at Embassy Suites part-time (Less than a year)

    Pros

    Staff seemed very nice and polite. Hotel was clean.

    Cons

    Manager did not show up for the interview

    Advice to Management

    I was asked at the last minute to come in for an interview. I scrambled to find a sitter (which I spent money on) and drove 30 minutes only to find out that Mohammed was not there. I waited 20 minutes and gave up. Maybe try recognizing that potential employees have schedules and their time matters.


  6. "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Embassy Suites full-time

    Pros

    Great staff and management! Miss them

    Cons

    Guests expect too much and are needy. Patience people

    Advice to Management

    Reward your hard-working staff


  7. "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Anaheim, CA
    Current Employee - Front Desk Agent in Anaheim, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Embassy Suites full-time (Less than a year)

    Pros

    Good pay, great atmosphere, great team!

    Cons

    Far from home, some parts of the hotel need attention

    Advice to Management

    Take care of some of the needs for the hotel

  8. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Embassy Suites full-time

    Pros

    The management is awesome!

    Cons

    The benefits are almost nonexistent until you've been there after a year.

    Advice to Management

    Great management!


  9. "Breakfast Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Huntsville, AL
    Current Employee - Anonymous Employee in Huntsville, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Embassy Suites full-time (Less than a year)

    Pros

    Meeting new people daily.....fast pace demanding job....which I enjoy......

    Cons

    Not enough support from upper management


  10. "No business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Albuquerque, NM
    Former Employee - Barista in Albuquerque, NM
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Embassy Suites full-time (Less than a year)

    Pros

    Good for a student. A ton of downtime.

    Cons

    No business means no pay.


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