Embassy Suites Reviews | Glassdoor

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Embassy Suites Reviews

Updated January 22, 2018
428 reviews

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3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Embassy Suites President and CEO Christopher Nassetta
Christopher Nassetta
122 Ratings

428 Employee Reviews

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Pros
Cons
  • Low pay and dealing with angry guests (in 18 reviews)

  • Understaffed, pay isn't great, long hours on your feet but that is to be expected for this job (in 16 reviews)

More Pros and Cons

  1. "front desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent
    Current Employee - Front Desk Agent
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Embassy Suites part-time (More than 3 years)

    Pros

    The people who work here are amazing, and we get to stay at any hilton hotel for as low as $45 a night.

    Cons

    Guest can be unreasonable at times

    Advice to Management

    none


  2. "Business Travel Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Travel Sales Manager in Nashville, TN
    Former Employee - Business Travel Sales Manager in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Embassy Suites full-time (More than a year)

    Pros

    Hilton Branded hotel with a set of standards and policies in place. Great way to get the experience of a full-service hotel.

    Cons

    Sometimes depending on whats happening in the market can affect your commission.

    Advice to Management

    Keep it up.

  3. "Controller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Santa Ana, CA
    Current Employee - Accountant in Santa Ana, CA
    Recommends

    I have been working at Embassy Suites full-time (More than a year)

    Pros

    The people, these are some of the best workers I've worked for

    Cons

    The hotel is going through renovations and it's a mess but will soon look like very nice


  4. "Front Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Embassy Suites full-time

    Pros

    Great culture! Loved management! Thanks guys!

    Cons

    nothing bad about this workplace


  5. "Entry Level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Embassy Suites full-time

    Pros

    Great place to gain experience in the Hospitality Industry

    Cons

    Hours based on level of business which fluctuates depending on number of events


  6. "Embassy Suites"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chef De Cuisine in Parsippany, NJ
    Current Employee - Chef De Cuisine in Parsippany, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Embassy Suites full-time (More than 3 years)

    Pros

    Freedom to full menus

    Cons

    Lack of staff. Most of NJ is like this. Lease labor talent pool is not worth the money.


  7. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Embassy Suites full-time

    Pros

    Good benefits. Corporate management are good.

    Cons

    work/life balance is difficult with a 24/365 environment

  8. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Memphis, TN
    Former Employee - Human Resources Manager in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Embassy Suites full-time (More than a year)

    Pros

    Work life balance. Great Benefits.

    Cons

    Management training programs could be better.


  9. "Ehh its okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Office in Minneapolis, MN
    Current Employee - Front Office in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Embassy Suites (Less than a year)

    Pros

    PTO, four weeks of vacation.

    Cons

    No raises, no bonuses. Pay rate stayed the same for over a year


  10. "Group Billing Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Billing Coordinator in Orlando, FL
    Current Employee - Group Billing Coordinator in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Embassy Suites full-time (More than 10 years)

    Pros

    Friendly co-workers. I have been with the company 15 years so I have earned 4 weeks of vacation which is excellent. Offers good insurance benefits and employee discounts at Hilton hotels based on availability.

    Cons

    Small property with no opportunity for growth.


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