Embassy Suites Reviews | Glassdoor

Embassy Suites Reviews

Updated July 8, 2017
69 reviews

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5.0
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Embassy Suites President and CEO Christopher Nassetta
Christopher Nassetta
27 Ratings

69 Employee Reviews

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Pros
Cons
  • Understaffed, pay isn't great, long hours on your feet but that is to be expected for this job (in 15 reviews)

  • low pay and have to work holidays (in 15 reviews)

More Pros and Cons

  1. "guest service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Hot Springs, AR
    Current Employee - Guest Service Representative in Hot Springs, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Embassy Suites full-time (Less than a year)

    Pros

    The best thing about working at Embassy is definitely my fellow employees and coworkers.

    Cons

    Thus far I have yet to find ANYTHING to complain about.

    Advice to Management

    My only advice to management would be to keep doing what you are doing!


  2. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It is a beautifully renovated hotel, great location, and great service.

    Cons

    Pay for managers is low. Managers turnover is high.

    Advice to Management

    Better pay and treat well the managers and department heads.

  3. Helpful (4)

    "You just never know..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Irving, TX
    Current Employee - Front Desk Agent in Irving, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Embassy Suites full-time (More than a year)

    Pros

    Mostly good people that work here.

    Cons

    But have a hard time keeping them due to low pay, management that can't seem to make up there minds about rules and policies, changing things on a daily basis, berating the staff (front desk ) constantly in front of others.

    Advice to Management

    The tram please take a short break every now and then we are exhausted from working so hard for you! Learn how to respect others.


  4. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Food and Beverage in Bloomington, MN
    Current Employee - Director of Food and Beverage in Bloomington, MN

    I have been working at Embassy Suites full-time (More than 10 years)

    Pros

    Freedom to make good decisions for the guest, employees, and owners.

    Cons

    Weekend traffic is unmanageable.


  5. "So far it is good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeper in Las Vegas, NV
    Current Employee - Housekeeper in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Embassy Suites full-time (Less than a year)

    Pros

    Great and fun coworkers. The pay is decent but maybe a little low for the zone. Great benefits for all full time employees.

    Cons

    In my experience it can take a while before you can have any benefits. Any other than that I don't think there is any other con's.


  6. "Great Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Housekeeping in Washington, DC
    Current Employee - Director of Housekeeping in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Embassy Suites (More than 8 years)

    Pros

    - Invested in developing team members.
    - Great Benefits (medical, 401K, tuition reimbursement, etc)
    - Great team members to work with.
    - Great Paid Time Off program

    Cons

    - Open 365 days/year, so you have to be flexible for Holidays.
    - Business level driven, so the busiest time of the year is usually the time of year most people want to take vacations.


  7. "Assistant Front Office Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Front Office Manager in Las Vegas, NV
    Current Employee - Assistant Front Office Manager in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Embassy Suites full-time (More than 3 years)

    Pros

    Great place to work with great team

    Cons

    Great place to work but rough neighborhood

    Advice to Management

    Great place to work

  8. "great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Representative in Norman, OK
    Former Employee - Guest Service Representative in Norman, OK
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Embassy Suites (More than a year)

    Pros

    Room to move up, great management

    Cons

    Customer service is rough sometimes, but it works out


  9. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Executive Manager in Saint Charles, MO
    Current Employee - Assistant Executive Manager in Saint Charles, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Embassy Suites full-time

    Pros

    Wonderful great perfect place to work

    Cons

    None none none none none


  10. "Housekeeper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeper in Olathe, KS
    Current Employee - Housekeeper in Olathe, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Embassy Suites full-time (Less than a year)

    Pros

    GREAT team crew! Every one is always positive an upbeat. there's always something to do and money to be made!

    Cons

    Waking up so early, but you kno wat they say early bird gets the worm.

    Advice to Management

    Don't really have any advice, just keep letting me know what needs to be worked on and complete, so I can continue to be successful


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