Embassy Suites Reviews | Glassdoor

Embassy Suites Reviews

Updated July 17, 2017
380 reviews

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380 Employee Reviews

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Pros
Cons
  • Understaffed, pay isn't great, long hours on your feet but that is to be expected for this job (in 15 reviews)

  • low pay and have to work holidays (in 15 reviews)

More Pros and Cons

  1. "Good Starter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Embassy Suites full-time

    Pros

    Great place to learn HR. Flexible schedule, friendly staff.

    Cons

    Pay is low, and for those who know the job you yearn for something more.


  2. "always understaffed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Embassy Suites full-time

    Pros

    Employees band together to help each other.

    Cons

    Schedule always changing after it is posted. No manager available or won't answer phone. Insurance is high.

    Advice to Management

    Show appreciation to your employees. Give them the tools they need to do the job.

  3. "Payroll/General Cashier Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Embassy Suites full-time

    Pros

    -Always something to do. No dull moments
    -Very friendly and caring accounting manager
    -Easy going controller who got things done but also was flexible
    -You get your own office. Yay!
    -Very relaxing environment

    Cons

    The pay was too low for the amount of work at hand


  4. "Pay problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Room Inspector in Ridgeland, MS
    Former Employee - Room Inspector in Ridgeland, MS
    Doesn't Recommend
    No opinion of CEO

    I worked at Embassy Suites full-time

    Pros

    Hotel is beautiful and spacious

    Cons

    After being employed only a month when came time to be paid my card wouldn't let me activate it. So after the run around all day. I was told by HR that my check had been deposited into an account that did not belong to me. Was told I'd get it when I get it basically. And then fired

    Advice to Management

    Great place to work wish I could have my job still..But the issue with payroll is awful. And the lack of concern and care about the pay issue from managers needs to change


  5. "Better than previous job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    Recommends
    Approves of CEO

    I have been working at Embassy Suites full-time (More than 3 years)

    Pros

    Great hotel discounts, room for growth.

    Cons

    Can be really stressful, heavy work load, pay could be better.

    Advice to Management

    Pay sucks


  6. "na"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Concord, NC
    Former Employee - Customer Service Representative in Concord, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Embassy Suites part-time (More than a year)

    Pros

    great atmosphere within the facility

    Cons

    not enough hours for a person that need to pay their bills

    Advice to Management

    organization needs improvement within the company


  7. "Poor Management"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Embassy Suites full-time

    Pros

    I enjoyed the people I got to work with.

    Cons

    The management was very poor and I was often working 7+ days in a row based off of the schedule.

  8. "Banquet server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet Server in Norman, OK
    Former Employee - Banquet Server in Norman, OK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Embassy Suites full-time (Less than a year)

    Pros

    The pay was good, it's a huge facility, and it's very well maintained. The people were friendly and very helpful.

    Cons

    Management was very confused most of the time, they hired outside temps to do most of the serving for large parties,

    Advice to Management

    Please be more informative when hiring attendants. Let them know that they'll basically only be setting up drink stations.


  9. "poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in Washington, DC
    Former Employee - Line Cook in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    nice hotel good location good front desk staff

    Cons

    poor management terrible food lack of parking

    Advice to Management

    work on your people skins


  10. "Front Desk Agent"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great benefits TMTP allows use of hotels worldwide at discounted prices for friends and family

    Cons

    Heavy customer service position, must wear many hats for the hotel and can require a lot of problem solving


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