EmblemHealth Reviews | Glassdoor

EmblemHealth Reviews

Updated August 15, 2017
393 reviews

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Pros
Cons
  • Senior management is still there draining all the money for their own salaries (in 24 reviews)

  • Poorly managed, no room for advancement, health insurance is terrible (and we are a health insurance company) (in 11 reviews)

More Pros and Cons

  1. "Grievance and Appeals Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EmblemHealth full-time (More than 10 years)

    Pros

    I will always be grateful for the wealth of knowledge and skills I gained during my 12 years employed with the company.

    Cons

    Things have changed drastically over the past couple of years for the company. Things have taken a turn for the worst and it is really heartbreaking. A lot of dedicated , hardworking people have lost their jobs due to layoffs and jobs were outsourced to India.

    Advice to Management

    Stay strong


  2. "EDI Specialist"

    StarStarStarStarStar
    Former Employee - EDI Specialist in New York, NY
    Former Employee - EDI Specialist in New York, NY

    I worked at EmblemHealth full-time (More than 5 years)

    Pros

    IBM Main Frame legacy system

    Cons

    Migrating system to Server system

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at EmblemHealth full-time (More than 8 years)

    Pros

    Good people to work with, flexibility with working from home and hours

    Cons

    so much re-organization and re-structuring and as a result no opportunity for establishing a career path. Senior Management is not honest about how poor the company is doing financially which is insulting given the amount of layoffs that are occurring

    Advice to Management

    more effort to retain top talent


  4. Helpful (1)

    "Case manager/utilization review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Case Manager in New York, NY
    Former Employee - RN Case Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at EmblemHealth full-time (More than 5 years)

    Pros

    In the beginning, it was wonderful. Manageable case load, good team moral, supervisor with deep knowledge base and a ton of experience. They also acknowledged that we had lives outside of work.

    Cons

    The merging of HIP with GHI was the beginning of the end. Case loads continually increasing, monthly audits that were impossible to pass which were then used to explain reason for not receiving a bonus, sudden job title changes without warning or feedback from employees, and inability to retain seasoned, experienced staff because if the aforementioned.

    Advice to Management

    That's not allowed... email your recommendations to your supervisor and she will neither acknowledge receipt of same nor pass it along if she even bothers to read it.


  5. Helpful (1)

    "QA Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Analyst in New York, NY
    Former Employee - QA Analyst in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EmblemHealth full-time (More than 8 years)

    Pros

    Great place to work overall with good benefits

    Cons

    Not stable. Company had a massive layoff over the past 12 months. It's becoming more of an off shore company.

    Advice to Management

    With this new CEO and the decision that she is making don't waste your time company is going to get worst before it rise need a new CEO that cares about the members' health instant of money.


  6. "Registered Nurse"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at EmblemHealth part-time

    Pros

    Sense of camaraderie between coworkers

    Cons

    Menial tasks, not easy to move up in the company


  7. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    Pros

    New Leadership
    Driven to be best in class
    Desire to innovate

    Cons

    Systems from HIP and GHI don't meld
    Marketing challenges and limited
    Sales and marketing presence in the communities

    Advice to Management

    Keep implementing strategies to make the company relevant to today's and tomorrow's consumer.

  8. "Neutral Outlook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at EmblemHealth full-time (More than 8 years)

    Pros

    The company provides learning and development training.

    Cons

    Need to expand on departmental communications

    Advice to Management

    Some management was friendly.


  9. "Learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in New York, NY
    Former Employee - Customer Service Representative in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at EmblemHealth full-time (More than 10 years)

    Pros

    I worked at EmblemHealth for 20 years. I learned quite a lot during my tenure there. There was always something new, and just when you got the hang of it, something else was given for you to learn. I had no problem with that. I took every bit of that experience and left with a very health looking resume.

    Cons

    Lack of communication between management and employees. When things changed, my dept was always the last to hear of it.

    Advice to Management

    Be more accessible to your employees. You all need each other to get the job done


  10. Helpful (2)

    "Changing Times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internal Audit Manager in New York, NY
    Current Employee - Internal Audit Manager in New York, NY
    Negative Outlook
    No opinion of CEO

    I have been working at EmblemHealth full-time (More than a year)

    Pros

    EmblemHealth Corporate has a great facility downtown with a gym and healthcare benefits. Relaxed not stressful experience with hours good for people who have kids and/or want a real work life balance.

    Cons

    Management increased workers hours to an 8 hour day without lunch and no additional compensation. Management changed the vacation policy for seniored employees without compensation. Financial difficulties are causing questionable treatment for employee benefits and healhcare benefits streamlined.

    Advice to Management

    Look at your employees and benefits package. More communication from top down.


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