Embrace Home Loans "loan officers" Reviews | Glassdoor

Embrace Home Loans Employee Reviews about "loan officers"

Updated Jul 2, 2019

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Found 60 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
74%
Recommend to a Friend
97%
Approve of CEO
Dennis Hardiman
13 Ratings
Pros
  • "Leadership that walks the walk, innovative loan products, great benefits(in 6 reviews)

  • "This is a great company that affords opportunity for those who are willing to put in the time and effort(in 5 reviews)

Cons
  • "Shockingly enough, none of those folks were Loan Officers, as one might expect(in 7 reviews)

  • "New ideas are not well received(in 4 reviews)

More Pros and Cons

Reviews about "loan officers"

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  1. Helpful (2)

    "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Embrace Home Loans full-time for more than a year

    Pros

    Location and a ome employees

    Cons

    No room for growth. Very reluctant to change and job security is nonexistent. A handful of folks have been with the organization for 15, 20, 25+ years, but aside from that, people are constantly being let go from all departments. For a company in little RI, you’d think the organization would have more foresight to retain employees and not be an absolute mill of new faces. Word spreads quickly, and I can’t imagine the...

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    Advice to Management

    Upper management needs to change in general. Focus on retaining employees on the back end. Allow for more innovation, instead of continuing to coast with direct mailing and wasting budget on signing bonuses for people whose impact is unimpressive. The LO employment game is understandably ruthless, but outside of selling... the opportunity of growth is so far gone.

    Embrace Home Loans2019-01-13
  2. Helpful (1)

    "No opportunities for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Middletown, RI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Embrace Home Loans full-time for more than a year

    Pros

    Nice people, good work-life balance, some nice perks.

    Cons

    If you are younger there are absolutely NO opportunities for growth and advancement. Leadership will actually go out of their way to make sure you will not get promoted for certain roles. HR literally called me once and told me to “stop applying” for certain roles. Very mechanistic organizational design where people are treated more like cogs in the machine rather than assets that can be developed and supported. Several...

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    Advice to Management

    Focus more on developing and training talent from within. Don’t get caught up in a popularity contest, rather focus on the areas that are actually driving profit. Also hiring a plane to fly over the monthly meeting dragging a banner that one time was absolutely wasteful/unnecessary.

    Embrace Home Loans2018-10-30
  3. "Drink the kool-aid and you'll fit in."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Anonymous Employee 

    I have been working at Embrace Home Loans

    Pros

    + This is both a pro and a con, but because the company grew exponentially in a short amount of time, everyone has a voice. + Community is highly valued and is often a charitable focus, especially if an employee has ties. + Most departments recognize the location is a bit out of the way, so many can opt to work remotely when needed.

    Cons

    - There's a definite lack of communication and lack of transparency both within the departments and between other departments. - Network connection is constantly disrupted or slow, limiting productivity. - Technology is severely outdated. - Onboarding is almost non-existent, apart from a tour from HR. Most new employees have to wait weeks and sometimes months for a desk, and almost a week for access to applications....

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    Embrace Home Loans2017-11-20
  4. "Great Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Embrace Home Loans full-time

    Pros

    Great management, work environment, resources, etc.

    Cons

    Not necessarily a negative, but the majority of employees are loan officers

    Embrace Home Loans2017-05-04
  5. Helpful (3)

    "Does not set you up to succeed!!!!"

    StarStarStarStarStar
    Former Employee - Mortgage Loan Processor in Rockville, MD
    Doesn't Recommend

    I worked at Embrace Home Loans full-time for less than a year

    Pros

    You will meet some people that are great to work with, but obviously in our business everyone needs to be on the same page and everyone's voice needs to be heard

    Cons

    Training is not set up well at all. You start off with a presentation geared for Loan Officers and has nothing for processors. They are not specific as to whats needed to sub to UW for each program and i had to work closely with an UW to get the correct guidance. When things didnt work out, i was told I was going to start from step 1 again as all the learning i needed to do on...

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    Embrace Home Loans2015-10-12
  6. Helpful (9)

    "Glorified Loan Officer Babysitter - No thanks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Underwriting in Newport, RI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Embrace Home Loans for more than 8 years

    Pros

    Embrace had some great benefits. Healthcare package was better before ACA went into effect, but I don't blame the company for that. Nice cafeteria, awesome (albeit small) fitness space, with ongoing programs to encourage fitness (such as classes offered on lunchbreak). Support staff was always readily available and very helpful. Management is approachable, even if they aren't always open to trying new ideas, they will...

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    Cons

    Loan officers: the almighty con. Yes, it is a company that thrives on sales, and therefore its sales force is put on a pedestal. I have never in my life had to deal with such bratty individuals. Many of them were eager to the point of being careless to get their loans approved - this is true for the industry, on the whole - and have since become irritable that there are new rules...

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    Advice to Management

    Embrace will not survive if it refuses to put LOs in their place. If they are routinely screwing up, they need to be reprimanded, if not let go. The amount of dedication given to the sales force is unreasonable. If anyone deserves bonus incentives and great commissions, its the people scrambling to clean up after the LOs, who are always making a mess. And stop expanding. It is clear that some of these ventures have failed....

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    Embrace Home Loans2015-04-05
  7. Helpful (4)

    "Basic sweat shop. Great if you have no idea what normal mortgage companies are like"

    StarStarStarStarStar
    Former Employee - Loan Officer in Newport, RI
    Negative Outlook
    Disapproves of CEO

    I worked at Embrace Home Loans full-time for more than 3 years

    Pros

    Base pay and 8 hour work day

    Cons

    Basic sweat shop, run as a cross between a frat house and a religious cult. The loan officers literally process the entire file themselves and are treated as the lowest man on the pole, just below the cleaning man. The management act more like prison guards and the processors are essentially useless. If you can put up with the sarcastic attitude of the processors, you might find...

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    Advice to Management

    Get a clue and hire some outside team leaders who have worked around the industry. Bring in professional processors and marketing people and get over yourself.

    Embrace Home Loans2014-03-02
Found 60 reviews