Emeritus Senior Living Reviews | Glassdoor

Emeritus Senior Living Reviews

Updated September 12, 2017
132 reviews

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T. Andrew Smith
17 Ratings

132 Employee Reviews

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Pros
  • working with seniors is the best part of working at brookdale (in 10 reviews)

  • Very nice people and good benefits (in 8 reviews)

Cons
  • Upper management is corrupt at Brookdale Bear Creek Colorado Springs (in 13 reviews)

  • Change in administration, sometimes long hours (in 8 reviews)

More Pros and Cons

  1. "Scheduler"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Company software was user friendly

    Cons

    No dependable leadership. Unexperienced management.


  2. Helpful (1)

    "Bad Sales Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Emeritus Senior Living full-time

    Pros

    Coworkers can be nice. Loved the residents. Promote alot from within.

    Cons

    High pressure of sales from corporate overpaid and underworked managers. Bad sales tactics. Only care about the bottom line...money

  3. "This company is unorganized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The residents are very loving

    Cons

    Management create more problems than the solve


  4. Helpful (7)

    "RN Case Manager for Brookdale Home Health"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Emeritus Senior Living full-time

    Pros

    NONE! Actually being able to resign!!

    Cons

    The current DCS newly hired will micro manage you right out of a job! She is a control freak! Watch your paycheck...wrong every 2 weeks. Promised certain amount of $ for points but not delivered and corporate is very one sided always agreeing with manager. Turn over is ridiculous and nobody cares about the actual reason we are in this practice which should be the patient!!!

    Advice to Management

    Fire current DCS and listen to the hard working nurses out in the field that actually work. Support your nurses, listen to them, and pay them what they deserve and worked so hard to get!


  5. Helpful (2)

    "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Emeritus Senior Living full-time

    Pros

    PTO, paid holidays for full time employees, holiday events for employees, employees could purchase a meal ticket for $2 which was a nice benefit. Residents are typically really sweet and made work worth going to.

    Cons

    Poor management,- no one really seemed to know what they were doing. No room for growth within the company, short-staffing due to a lack of hours available, unfair wages.

    Advice to Management

    I would truly recommend management to take employee concerns to heart. Most people working here have ideas for improvement that are often overlooked.


  6. Helpful (1)

    "Medication Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Working with the elderly is great

    Cons

    Always understaffed, no appreciation for employees


  7. Helpful (2)

    "Neglectful/Corrupt Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Caregiver and Med Tech in Colorado Springs, CO
    Current Employee - Caregiver and Med Tech in Colorado Springs, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Emeritus Senior Living part-time (More than a year)

    Pros

    You make money so you can pay your bills. I have made many meaningful connections with residents and truly felt that I was helping them.

    Cons

    Upper management is corrupt at Brookdale Bear Creek Colorado Springs. Memory care lead does not help with residents and is cold/cruel to them. Only comes out to yell. Worked to defend a Med tech who was caught on video sleeping on the night shift because they were friends. Changes schedule with less than 24 hours notice without informing staff.

    Assisted living upper management has a lot of work to do, get annoyed when you give them care alerts. Sugar coat/lie to family over phone to make injuries/behavior seem
    Less severe. As short as 3/26/15 2 of 5 resident assistants called out and the remaining 3 had less than a month of experience. Rather than go in on her day off supervisor just had the med tech work as both resident assistant and Med tech on 3 floors with 80 people. Very dangerous.

    Associate who was a lead resident assistant that actually did his job and reported lazy people who were doing things like ignoring pages for an hour and not giving residents oxygen or yelling/cursing at residents put in two weeks, but was asked if he could stay on as PRN (as needed) supervisor is tired of having so much work so when lazy workers asked if she could instead not take him back she decided not to and has literally ignored him/not called him for weeks.

    Same supervisor is a bully who's sister is lead QMAP (Med tech). Allows sister any hours she wants while literally not asking any other staff what hours work for them and responding to requests with threats of less or no hours. Same supervisor will call you on your days off and if you can't cover a shift on your off day will say things like "Huh, I guess you really don't need the money huh?" And "Since you didn't want to come in are you tired, do you want less hours?"

    Current center director has never helped a resident since her started unlike the last one and is obsessed with cutting hours/number of staff.

    If you can handle seeing your superiors neglect residents and lie about them while ignoring reports and allowing people who lie steal and sit instead of work for hours to work there, good. If not, stay far away.

    Advice to Management

    Actually read and do something about all care alerts. Respect your employees. Don't allow cruel, uncaring people to stay employed. Communicate with your employee s. You're literally having 4 or more people in one department only or quit a month. You are doing something wrong.

  8. "Managment"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Planning in Glendale, CA
    Former Employee - Planning in Glendale, CA

    I worked at Emeritus Senior Living full-time (More than a year)

    Pros

    Nice Environment, Friendly Customers, Easy Job

    Cons

    Bad Employee Treatment, Management lies to boost profits.


  9. Helpful (1)

    "caregiver"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    None None None none None

    Cons

    The worst management in the UNITED STATES...I can't tolerate abuse of any kind.

    Advice to Management

    Listen to the staff...


  10. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medication Technician in Salinas, CA
    Former Employee - Medication Technician in Salinas, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Emeritus Senior Living (More than a year)

    Pros

    Spending time with the wonderful residents and listening to their stories.

    Cons

    Upper management lies and plays favorites with employees, the more rear end you kiss the further advancement you may get.

    Advice to Management

    Sell the company


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