Emeritus Senior Living Reviews | Glassdoor

Emeritus Senior Living Reviews

131 reviews

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131 Employee Reviews

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Pros
Cons
  • Upper management is corrupt at Brookdale Bear Creek Colorado Springs (in 13 reviews)

  • Change in administration, sometimes long hours (in 8 reviews)

More Pros and Cons

  1. Helpful (3)

    "poor."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medication Aide CNA in Harrisonburg, VA
    Current Employee - Medication Aide CNA in Harrisonburg, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    residents are AWESOME!!!! the girls i work with are amazing (my shift).

    Cons

    management is awful.. they don't care about their employees : all they care about is if the floor is covered. they walk around with dip in their mouths ; they sit in their offices on their cell phones all day. we are always having to stay over or come in early because nobody comes into work on time or they call out! they don't want to give raises. Med Techs make $ 9.50 (kitchen also makes $9+) Management doesn't have a clue what is going on around here because they're always in their office. we have employees who come to work high and they don't even do anything about it! ( thats AWESOME management right there). Something needs to be done because as of now emeritus at harrisonburg is going down here. we are loosing residents and employees! we also work short staffed every day! legally the minimum number of employees we are supposed to have working the floor ( on one side) is 3 people! almost everyday there is only one or two people!!! EMERITUS SUCKS!!!

    Advice to Management

    get new management or the place isnt going to be up in running within the next year or so.


  2. Helpful (4)

    "Terrible work environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Activity Assistant in Danville, CA
    Former Employee - Activity Assistant in Danville, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Amazing friendships with seniors, but not encouraged by management - somehow luckily you will have them anyway.

    Cons

    Office culture is not to be trusted, company values are not followed. Proof? 3 people including my immediate boss were fired. All very hard working people who loved seniors dearly.

    Advice to Management

    Pay attention to employees who love seniors. do not leave them disillusioned, reward them. Support friendships that employees develop with seniors instead of clinging to a paranoid management style that believes conversations are "out to get" management. Conversations make the day for residents.


  3. Helpful (2)

    "Too much turnover throughout the company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Nursing Assistant in Durham, NH
    Former Employee - Certified Nursing Assistant in Durham, NH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Staff were kind to each other and supportive
    Flexible hours

    Cons

    Unprofessional management
    Incorrect paychecks
    Management did not care enough about the residents
    Understaffed
    Tension between 1st, 2nd, and 3rd shift staff
    Improper training

    Advice to Management

    Please consider the work that you're involved in. These are human beings we take care of.


  4. Helpful (5)

    "Worst Ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Practical Nurse in Maple Heights, OH
    Former Employee - Licensed Practical Nurse in Maple Heights, OH
    Doesn't Recommend
    Negative Outlook

    I worked at Emeritus Senior Living full-time (More than a year)

    Pros

    worse place to be working

    Cons

    Risk to be a worker

    Advice to Management

    complete make over for management


  5. Helpful (2)

    "Difficult industry to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Seattle, WA
    Current Employee - Marketing in Seattle, WA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Emeritus Senior Living full-time (More than a year)

    Pros

    The senior living industry can be very satisfying in the sense that at some level every employee has an amazing opportunity to help seniors. There are positions within the senior living industry for professionals of all sorts of experience, be it IT, medical, accounting, business development - and more.

    While at Emeritus, there were many opportunities to be a part of amazing projects and there are so many amazing people that work for the company, at every level of the organization.

    Cons

    Many...
    It's difficult to hear about so many family members complaining about the care of their loved ones, even if there seems to be more people happy than unhappy, it is still difficult and makes you wonder what is going wrong with the organization. It's also difficult to hear so many employees complain about being paid poverty level wages, while also complaining about the facilities.

    Communication isn't that great between managers and subordinate at the corporate level. Manager more concerned over own career than empowering subordinates.

    This place is fine to work if you're not the family breadwinner.

    Advice to Management

    None.


  6. Helpful (3)

    "Management only cares about profit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medication Aide in Loma Linda, CA
    Former Employee - Medication Aide in Loma Linda, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Emeritus Senior Living full-time (More than 5 years)

    Pros

    The residents and families that appriciate you and thank you for all your hard work. Some staff members are awesome.

    Cons

    The management being in people that are not appropriate for assistance living that needed to be put into a lock down alzhheimers facility but don't mention that to families. You have to be related to the Executive Director to move up in the company. They tell you to do things that are not proper protocal then when they get catch by state they all of a sudden where unaware of the situation. Degrade staff and nothing kept confidential. Everyone sleeps with each other in empty rooms the residents are not a priority here.

    Advice to Management

    They need to clean house of every single one


  7. Helpful (3)

    "completely unethical, disheartening and dishonest"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    wonderful residents, the building had a nice atmosphere

    Cons

    Ethics first hotline is a joke and does nothing more than fulfill a requirement. Receive no support or response as a result of using this hotline. Upper management within the facility and Corporate does not follow their own policies and ethics. Do not hold people accountable for their actions. Fail to address concerns of neglect, care issues, protect residents and their rights and investigate properly. Allow unqualified, oblivious, incompetent people to hold positions they should not. Allow and encourage bullying, retaliation, dishonesty and cover up to protect themselves rather than the residents. Completely dishonest in numerous areas, [payroll, health insurance offerings, state surveys to name just a few] and seem to have a lot of influence and/or power with various government entities. Admit residents that require much more care and monitoring than a less than experienced, skeleton staff can handle safely, which would also include med techs whose training is far from adequate as well as fail to possess needed knowledge about diseases let alone the medications they are handing out. No teamwork or support in and from upper management. Daily activities provided to residents is pitiful, no encouragement to attend, nothing stimulating provided to those with dementia. Resident autonomy is not encouraged or fostered. Fail to involve, educate, provide choices to residents regarding their care, illness, billing. Fail to provide diabetic and other prescribed diets. I can go on, but feel it senseless.

    Advice to Management

    acknowledge, investigate and personally address the users of the ethics first hotline and in an ethical manner. Dont find fault or place blame on the users of the hotline as a result of your own wrong doing. Hold people accountable, follow adopted policy, procedure and ethics. Be more attentive to concerns raised by staff. Provide better and more extensive training to the med techs, with better pay. Quit admitting or keeping residents that are medically unstable, require to much assistance with ADL's. Increase staff. Reward honesty and commitment of staff who value providing good, high quality care. Quit focusing on dollar amounts. Focus on providing quality care and giving the residents the value they pay for. Here too I could go on and on. READ YOUR REVIEWS and take what people say or feel as bad going on and take it to heart. You encourage these people who have concerns to put them to the ETHICS FIRST hotline, I suggest you actually formally communicate with these people, let them know what you are doing about it, and prove it.


  8. Helpful (1)

    "one of the worst assisted living in Colorado. I was going to take mom, but worst management ever."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Advocate in Aurora, CO
    Former Employee - Patient Care Advocate in Aurora, CO
    Doesn't Recommend
    Negative Outlook

    I worked at Emeritus Senior Living full-time (More than 3 years)

    Pros

    i don't recommend any one to work there

    Cons

    one person takes care of 30 residents. Are we still living in the 21st century? worst management, HR

    Advice to Management

    please hire many employees, don't only worry about your bonuses. Keep firing employees for their personal benefits


  9. "Stressful and frustrating!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LVN in San Diego, CA
    Former Employee - LVN in San Diego, CA
    No opinion of CEO

    I worked at Emeritus Senior Living full-time (More than 3 years)

    Pros

    Taking care of residents and learning about their lives. Being close to co-workers and working together. Pretty good insurance.

    Cons

    Not staffing properly, working too many hours, moving in residents that required more help that the facility was not able to provide.

    Advice to Management

    Support the people who work the floor!


  10. Helpful (1)

    "Boys Club Rules"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Divisional in Miramar, FL
    Former Employee - Divisional in Miramar, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Emeritus Senior Living full-time

    Pros

    A multitude of opportunity to overcome challenge

    Cons

    Decisions made based on whether you are in the club or not. Complete disregard for logic and decisions that are ethical. Everyone cow tows to the executive boys club. It is a toxic environment. Maybe the sale to Brookdale will get rid of some of them.

    Advice to Management

    Focus less on reports and statistics and software compliance and make rounds and take care of people. Learn that your pals aren't going to get you results, the hard working people with morales and ethics will!


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