Emirates Airport Services Agent Reviews | Glassdoor

Emirates Airport Services Agent Reviews

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Found 16 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
97%
Recommend to a Friend
94%
Approve of CEO
Emirates CEO Ahmed bin Saeed Al-Maktoum
Ahmed bin Saeed Al-Maktoum
10 Ratings
  1. "The Best Airline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Airport Services Agent in Dubai
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Emirates full-time for more than 6 years

    Pros

    - staffs are very well trained - room for advancement - rotation in all the departments - diversity - fun environment - free annual ticket - staff discounts (UAE visas, tickets, hotels, waterparks, cinemas, restaurants, retail stores & more) - free staff transportation - ongoing internal job opportunities - good salary - lots of overtime - the best uniform - new uniforms yearly - helpful colleagues...

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    Cons

    - work schedule changes every two months - no free parking for staff

    Advice to Management

    Yearly bonus

    Emirates2019-04-28
  2. "The most stingy company on the planet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Services Agent in Dubai
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Emirates full-time for more than a year

    Pros

    Salary on time compared to other employers in UAE.

    Cons

    No health insurance for dependents. Horrible shift patterns that change every two months with each being worse than the other. No family time. No cafeteria for staff working at airport. Not even tea or coffee for the staff. No growth even after working for years in the same role. People are actually retiring in the same entry level job roles. Long distances, very long distances to walk at the airport everyday for...

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    Advice to Management

    If you don't care about the well being of your employees. They will soon start not to care about the company.

    Emirates2019-05-09
  3. "Nice company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Airport Services Agent in Bur Dubai
    Recommends
    Approves of CEO

    I worked at Emirates full-time for more than 9 years

    Pros

    Travel perks unlimited. Employee discounts almost everywhere

    Cons

    Salary based on nationality. No professional growth

    Advice to Management

    Take care of good employees

    Emirates2019-01-29
  4. "Airport services agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Services Agent in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Emirates full-time for more than 4 years

    Pros

    Profit Share every May, bonus in Novembers pay. Staff travel benefits

    Cons

    unsociable working hours. work weekends

    Emirates2018-07-06
  5. "Superb colleagues, management not so much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Airport Services Agent 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Emirates full-time for more than 4 years

    Pros

    - Colleagues are very fun to work with - Medical benefits are awesome - Training at aviation college helped with your job scope

    Cons

    - 6 monthly appraisals with management, which can be up to 2 hours - Expected to stay back for delayed flights, no such thing as handing over to staff on next shift - Time offs are not usually claimed - Balloted annual leaves

    Emirates2018-05-24
  6. "Best Airline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Airport Services Agent in Dubai
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Emirates full-time

    Pros

    Salary and benefits, professional working environment, friendly staff, even those in the higher management

    Cons

    Working long hours, difficult passengers

    Emirates2017-01-05
  7. "Oh god"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Services Agent in Dayrah
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Emirates

    Pros

    Good company nice environment internationally known plenty opportunities

    Cons

    Low salary not enough to live with

    Advice to Management

    _

    Emirates2016-11-14
  8. Helpful (1)

    "Airport services agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Services Agent in Heathrow, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Emirates full-time for more than a year

    Pros

    Amazing airline to work for. Great opportunites wonderful helpful colleagues as well as all supervisors and managers. They treat you so well and fair to everyone. Everyday is a different day excited, fun and great atomospher. Absolutely a pleasure working for a Emirates. Positive vibes. Compliments from seniors make you to do your best and help you to stay much longer then you could thought in the company.

    Cons

    No cons overall very happy to being a part of the best airline in the work.

    Advice to Management

    Keep it up!

    Emirates2016-04-04
  9. Helpful (2)

    "Airport Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airport Services Agent in Dubai
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Emirates

    Pros

    The worst employer ever with no human rights respect.

    Cons

    The worst employer ever, no human right are respected there, salary is like slavery.

    Advice to Management

    Change your airport staff management and your corporate policy. It's hell...

    Emirates2016-02-15
  10. Helpful (1)

    "If you are seeking a career in aviation then Emirates airline is your way to go."

    StarStarStarStarStar
    • Work/Life Balance
    • Compensation and Benefits
    Former Employee - Airport Services Agent in Cairo
    Recommends

    I worked at Emirates full-time for more than a year

    Pros

    it is one of the largest leading airlines worldwide, you get to learn many things in a very short time if you are eager to learn and have a career in aviation, this company gives you a lot of benefits whereas you can pursue your career goals as well as social benefits.

    Cons

    Management of the Cairo station which is where i worked is very weak and poor when it comes to managing the simplest problems which overall creates a very unhealthy environment at the station, unfortunately.

    Advice to Management

    working at emirates airline is an honor for anyone seeking a career in aviation, however what i have seen within cairo station and the internal problems they have, made me feel left out and not a part of this huge organization, i worked there for 10 months until i had a back injury because of their wrong way of management which led me to resign and pay a penalty even to have my file back from the HR in cairo, which is...

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    Emirates2015-03-17
Found 16 reviews