Emirates Cabin Crew Reviews | Glassdoor

Emirates Cabin Crew Reviews

Updated July 8, 2017
68 reviews

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Cabin Crew

3.4
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Emirates Chairman and CEO Ahmed bin Saeed Al-Maktoum
Ahmed bin Saeed Al-Maktoum
22 Ratings

Employee Reviews

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Pros
  • you get paid to travel the world and live in one of the most fun places Dubai (in 24 reviews)

  • Get paid to fly around the world (in 23 reviews)

Cons
  • Working long hours, difficult passengers (in 20 reviews)

  • It seems they don't have high regard for their employees and you really are just a number to them (in 9 reviews)

More Pros and Cons

  1. Helpful (33)

    "Cabin Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cabin Crew in New York, NY
    Former Employee - Cabin Crew in New York, NY
    Positive Outlook
    No opinion of CEO

    I worked at Emirates (More than a year)

    Pros

    Free Accommodation. Free transportation to and from your accommodation to DXB. Great travel benefits. Free gym memberships. Free Beach Club Memberships. Massive discounts all over Dubai at fine dining and entertainment venues with FACE (Flight Attendant Club of Emirates) card. You meet and work with amazing people from all over the world. Brand new fleet of beautiful A380 and 777 aircraft. Asia, African and many US layovers have great hotels in the city, some beach resorts as well in very exotic locations. Very high per diem and in cash envelopes upon hotel check in in local currencies.

    Cons

    Must live in Dubai. Its Vegas on steroids with a dash of Sharia. Its a toss up on where your accommodation will be and who you are roomed with. No control or choice over this matter. an be a luxury high rise in the city or a rat hole prison complex in the middle of the desert with no real access to the outside world. Zero compassion when it comes to bereavement. If someone in your family dies, they will deny you to go home to be with your loved one. Unless its a direct relative (mother, father) then they require a death certificate. Its a travesty. You are treated like a number. The company treats you as a disposable asset which can be easily replaced. Sharia law still stands in Dubai. Don't get raped (you go to jail), don't get pregnant out of wedlock (jail), don't default on any credit card or rent payments (you go to jail). Debtors prison is actually underneath the airport. Minimum rest on Ultra Long range flights (way under industry standards). The crew rest compartment on the A380 in in the back of economy and you constantly hear the toilets flushing and people talking and scratching the walls. All European layovers have hotels at the airport. So even though you're going to "Paris" or "Rome" or "London", you're actually far from the city and stuck by the airport. Very time consuming and expensive to get to the city. You spend all your per diem. HORRIBLE HORRIBLE management, They run by fear tactics and treat the employees as juvenile delinquents, not adults, or humans. Very robotic and tense atmosphere on duty and off duty. Rise and report company culture.

    Advice to Management

    Get to know your crew. Show some compassion. And for gods sake, when someone is bereaved, let them mourn and go back home to say goodbye to their loved ones instead of punishing your employees for having a human experience. Until you are able to replace your entire cabin crew teams with robots, show some compassion. We now live in a world where companies far and wide are becoming more transparent and there are outlets for this to be done. You encourage compassion from your employees. What better lead to follow than your own.


  2. "Excellence all-around"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cabin Crew in Dubai (United Arab Emirates)
    Former Employee - Cabin Crew in Dubai (United Arab Emirates)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Emirates (More than a year)

    Pros

    Professional work environment, pay is better than any airline based in the states

    Cons

    You must be willing to live in the UAE, if this is not a problem for you, then it is a wonderful opportunity!

    Advice to Management

    keep it up!

  3. "Cabin Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cabin Crew in Dubai (United Arab Emirates)
    Former Employee - Cabin Crew in Dubai (United Arab Emirates)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Emirates full-time

    Pros

    Worked for Emirates for 8 month, their cabin crew training is fantastic. You bring with you skills that you can use for the rest of your life.

    Medical benefits.

    Cons

    They treat you like a number, job security is very bad and consistant reporting of staff and manipulation of its crew in training college and troughout.

    Career oppertunities are pore as the airline is not doing well.

    Advice to Management

    Look after your staff, treat them like they are your family not your slaves.


  4. "Cabin crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cabin Crew in Dubai (United Arab Emirates)
    Former Employee - Cabin Crew in Dubai (United Arab Emirates)
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Emirates full-time (More than 3 years)

    Pros

    Get to travel the world by only paying 10% of the regular flight fare

    If you manage to swap with other colleagues then you will get tons of day off

    Get free accommodation and transportation to work

    Great to meet a lot of people with different backgrounds

    Cons

    Work your butt off in every flight; basically just imagine you walk all the way to the destination for 7hours under air pressure. It is a physical hard work job.

    Senior would give you hard time based on subjective reason even though they would keep saying don't take it personal in the briefing.

    You will have to sacrifice a lot of important dates because your schedule would be changed last minute. You have no rights to say no.

    Home sick and meet a lot of ridiculous customers and colleagues.

    Advice to Management

    Have regular meet up with employees and listen to their opinion. Be more lenient and understanding to your employees as they are sacrificing a lot.


  5. "Travel benefits, secure job, good training, self developing opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cabin Crew in Dubai (United Arab Emirates)
    Current Employee - Cabin Crew in Dubai (United Arab Emirates)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Emirates full-time (More than 5 years)

    Pros

    Safe and good pay, travel benefits, good it and hr system.

    Cons

    Long working hours, managers are not always helpful, ek clinic could use better doctors.


  6. "Pretty good"

    StarStarStarStarStar
    Former Employee - Cabin Crew Gr2 in Dubai (United Arab Emirates)
    Former Employee - Cabin Crew Gr2 in Dubai (United Arab Emirates)

    Pros

    Young company good chance to get promoted. High standard for service and customer care. Very profitable and enjoyable. Fun times.

    Cons

    I cannot find any cons as one needs to motivate oneself when it comes to this kind of work. This


  7. "Great opportunity but unsupportive company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cabin Crew Gr2 in Dubai (United Arab Emirates)
    Former Employee - Cabin Crew Gr2 in Dubai (United Arab Emirates)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Emirates full-time (Less than a year)

    Pros

    Accommodation paid
    Salary above average for cabin crew
    Opportunity to get paid to see the world
    Buses to and from work and company accommodation

    Cons

    People are encouraged to report their colleagues for non compliance or making innocent non-safety related mistakes on board , which makes it difficult to trust your colleagues as any sort of report ends in disciplinary action.
    Layovers for ultra long haul flights are not long enough (24-30 hours for 14 hour flights) to rest and result in crew being exhausted on return sectors.
    Company is very unsupportive through sickness and have little to no regard for their employees health or well being. My contract was terminated after being the victim of a violent assault while on leave which left me hospitalised and being signed off work for 4 weeks due to injuries sustained, 2 of which where as advised by company doctors on my return to Dubai.
    Company accommodation is hit or miss, you can be extremely lucky and get accommodation in central Dubai or very unlucky and be placed in the middle of the dessert with nothing around for a good 20-30 minute drive. You have no choice on who you live with either as company will not relocate you to be closer to friends.
    Overall profit and money will always be a priority over employees which is a shame as the employees are the heart and soul of this company.

    Advice to Management

    Value your employees more and take into account their needs. Rather than Expecting employees to feel privileged to work for you appreciate that many have given up a lot to relocate and work for you.

  8. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Cabin Crew in Dubai (United Arab Emirates)
    Former Employee - Cabin Crew in Dubai (United Arab Emirates)
    Recommends
    Approves of CEO

    I worked at Emirates full-time (More than a year)

    Pros

    Good salary, free accommodation, traveling, meeting so many different people

    Cons

    No cons. Just the work is tiring as you fly a lot and sometimes you can feel lonely, but this is very personal.


  9. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cabin Crew in Dubai (United Arab Emirates)
    Former Employee - Cabin Crew in Dubai (United Arab Emirates)
    Recommends
    Positive Outlook

    I worked at Emirates full-time (More than 3 years)

    Pros

    Tickets
    Living in Dubai
    Travelling the world

    Cons

    Night shift
    Not much leave
    Pb of sleeping

    Advice to Management

    Be more considerate against the crew personal Life


  10. "Cabin Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cabin Crew in Dubai (United Arab Emirates)
    Former Employee - Cabin Crew in Dubai (United Arab Emirates)
    Positive Outlook
    No opinion of CEO

    I worked at Emirates full-time (More than a year)

    Pros

    Excellent International Travel and travel benefits. New Apt. All expatriate crew. Cultural Awareness. Work on brand new A380 and 777 aircraft for an award winning airline.

    Cons

    Curfew at at 1AM for non crew visitors. Really strict management with zero tolerance for any slip ups and they take salary deductions. If a family member or close relative dies, they don't care. They will terminate you and deduct salary if you decide to leave. Report and rise culture, meaning they promote crew who rat on others. Strict company monitoring of social media and personal life. You will work harder than in any other job. If a customer throws a drink on your face or threatens you, they reward the customer and punish the crew. You're merely a number to the company and not a human being. Many crew feel stuck and some have committed suicide.

    Advice to Management

    Treat your crew better and you will have less of a turnover rate. Most crew don't last past 3 years because of the harsh environment.