Emirates Reviews | Glassdoor

Emirates Reviews

Updated May 21, 2017
568 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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Emirates Chairman and CEO Ahmed bin Saeed Al-Maktoum
Ahmed bin Saeed Al-Maktoum
197 Ratings

568 Employee Reviews

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Pros
  • you get paid to travel the world and live in one of the most fun places Dubai (in 24 reviews)

  • Get paid to fly around the world (in 23 reviews)

Cons
  • Working long hours, difficult passengers (in 20 reviews)

  • It seems they don't have high regard for their employees and you really are just a number to them (in 9 reviews)

More Pros and Cons

  1. "emirates cabin crew"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Emirates full-time (More than 3 years)

    Pros

    -Paid accomodation
    -Days off.
    -Good salary.
    -world wide destinations.
    -Based in Dubai/Great city to live in

    Cons

    -Disturbed sleep pattern .
    -Living in Dubai is expensive

    Advice to Management

    Increase the number of crew managers so they get to know the staff they manage better and get to create the manager / employee relationship instead of the Manager/staffnumber relation,


  2. "Current condition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cargo Agent in Seattle, WA
    Current Employee - Cargo Agent in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Emirates full-time (More than 5 years)

    Pros

    Emirates is ok to work because of the Tickets and travel benefits . Also retirement benefits. Working hours , insurance and 401k. Also the training is good the planes are completely new

    Cons

    Age and race discrimination. No promotions are given to senior staff as they feel that senior staff is not productive . They need to stop discrimination

    Advice to Management

    Don't discriminate


  3. Helpful (1)

    "Baggage handling"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Baggage Handler in Malta, IL
    Former Employee - Baggage Handler in Malta, IL
    Recommends
    Positive Outlook

    I worked at Emirates part-time (More than 3 years)

    Pros

    it is the airline with the best reputation all around the world

    Cons

    good all through , OUTGOING , COMFORTABLE .

    Advice to Management

    please requesting for a new position


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  5. Helpful (4)

    "A warning to potential US-based employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in New York, NY
    Current Employee - Anonymous in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Emirates full-time (More than 5 years)

    Pros

    Emirates used to be a positive environment to work. Now it is just a sad organization.

    Cons

    You should definitely think twice about wanting to work here. Though Emirates is portrayed as a great brand you will quickly learn that the company culture is extremely negative.

    There is no advancement potential for employees in the US. They will interview you for more senior positions that open up but ultimately bring in people from Dubai who are no more capable than our own employees.

    Advice to Management

    Do everything better. You have destroyed what used to be a positive family-like environment.


  6. "customer service and sales consulatant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Sales & Service Agent in San Gabriel, CA
    Former Employee - Customer Sales & Service Agent in San Gabriel, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Emirates (More than a year)

    Pros

    good travel benefit , you might travel business trip to DXB

    Cons

    good benefit, if HR support can be stronger that will be prefect.

    Advice to Management

    can be better


  7. Helpful (1)

    "Good Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Emirates full-time

    Pros

    Excellent Medical Scheme and vacation time

    Cons

    No Room Grow within the company


  8. Helpful (5)

    "Neiman Marcus product specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Specialisf in Houston, TX
    Former Employee - Product Specialisf in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Emirates full-time (More than 3 years)

    Pros

    Great discounts, decent retail hours, and you can usually get one weekend off per month. Pay is pretty decent but you have to negotiate good from the beginning.

    Cons

    Slow workplace that can easily become a toxic environment. Rude management. In many ways you will feel micro-managed. The pay is decent but the benefits aren't the best. Too many black-out dates. No real work life balance.

    Advice to Management

    Treat your employees how you would want to be treated. Criticize in private and congratulate in public. Most employees feel overworked and extremely unappreciated. Moral effects momentum.


  9. Helpful (32)

    "Cabin Crew"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cabin Crew in New York, NY
    Former Employee - Cabin Crew in New York, NY
    Positive Outlook
    No opinion of CEO

    I worked at Emirates (More than a year)

    Pros

    Free Accommodation. Free transportation to and from your accommodation to DXB. Great travel benefits. Free gym memberships. Free Beach Club Memberships. Massive discounts all over Dubai at fine dining and entertainment venues with FACE (Flight Attendant Club of Emirates) card. You meet and work with amazing people from all over the world. Brand new fleet of beautiful A380 and 777 aircraft. Asia, African and many US layovers have great hotels in the city, some beach resorts as well in very exotic locations. Very high per diem and in cash envelopes upon hotel check in in local currencies.

    Cons

    Must live in Dubai. Its Vegas on steroids with a dash of Sharia. Its a toss up on where your accommodation will be and who you are roomed with. No control or choice over this matter. an be a luxury high rise in the city or a rat hole prison complex in the middle of the desert with no real access to the outside world. Zero compassion when it comes to bereavement. If someone in your family dies, they will deny you to go home to be with your loved one. Unless its a direct relative (mother, father) then they require a death certificate. Its a travesty. You are treated like a number. The company treats you as a disposable asset which can be easily replaced. Sharia law still stands in Dubai. Don't get raped (you go to jail), don't get pregnant out of wedlock (jail), don't default on any credit card or rent payments (you go to jail). Debtors prison is actually underneath the airport. Minimum rest on Ultra Long range flights (way under industry standards). The crew rest compartment on the A380 in in the back of economy and you constantly hear the toilets flushing and people talking and scratching the walls. All European layovers have hotels at the airport. So even though you're going to "Paris" or "Rome" or "London", you're actually far from the city and stuck by the airport. Very time consuming and expensive to get to the city. You spend all your per diem. HORRIBLE HORRIBLE management, They run by fear tactics and treat the employees as juvenile delinquents, not adults, or humans. Very robotic and tense atmosphere on duty and off duty. Rise and report company culture.

    Advice to Management

    Get to know your crew. Show some compassion. And for gods sake, when someone is bereaved, let them mourn and go back home to say goodbye to their loved ones instead of punishing your employees for having a human experience. Until you are able to replace your entire cabin crew teams with robots, show some compassion. We now live in a world where companies far and wide are becoming more transparent and there are outlets for this to be done. You encourage compassion from your employees. What better lead to follow than your own.


  10. "Emirates Arirlines thru a GHA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Passenger Service Agent in Orlando, FL
    Current Employee - Passenger Service Agent in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The staff is awesome, everyone really works together

    Cons

    The uniform standards are very very high

    Advice to Management

    Stop working with GHAs and just handle business yourselves


  11. Helpful (2)

    "Sales Executive, Pricing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Positive Outlook
    Approves of CEO

    Pros

    Great people who are motivated and smart. People who work here, truly do like the people they work and what the company stands for. The Company's mission is incredible. Great location near Central Park.

    Cons

    Can focus more on employee benefits, promoting within and paying that employee what they would have if they hired from the outside or the max %. Create an environment that foster growth and creativity. More improvement to create opportunities to move to the next level. Foster team spirit and equality between Managers and their staff.

    Advice to Management

    Managers feel they can do whatever they like, follow the rules when they feel adequate. Their staff work hard and diligent however some Managers can be insensitive and enforce policy when they themselves do not follow through on their own.
    More opportunities to promote within with fair salary upgrade.
    Promote team spirit and management should make this a KPI


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