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Empire Today Reviews
Updated Mar 23, 2023
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Found 554 of over 851 reviews
40% Recommend to a Friend
65% Approve of CEO
Found 554 of over 851 reviews
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- Oldest First
Recommend to a Friend
Approve of CEO
Keith Weinberger
251 Ratings
Top Review Highlights by Sentiment
Pros
Cons
- "1. poor management expectations high and don't have the resources to complete your job" (in 48 reviews)
- "Customers have been trained to wait for all price drops resulting in very low commission levels (Typically 4%)." (in 34 reviews)
- "Some managers have a real issue relinquishing control and trusting associates to do their jobs." (in 31 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Empire Today and is not affected by filters.
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- Former Employee, less than 1 year★★★★★
Management was great
Feb 23, 2023 - Customer Service Representative (CSR) in Dallas-Fort WorthRecommendCEO ApprovalBusiness OutlookPros
They offered part time and it was work from home
Cons
I didn't have a bad experience in the time frame that I was employed with them. They were understanding when I had to part ways for personal reasons.
- Former Employee, more than 1 year★★★★★
Pros
Good benefits, PTO, online offers within the company for travel
Cons
No opportunity no move up. Management does care about family issues or emergencies, Phoenix office is short staffed.
Continue reading - Former Employee, more than 8 years★★★★★
Pros
Semester- Flexible schedule, great bosses,
Cons
Going in to some homes that should not have been entered. Scary customers, and having to go alone… not all homes wee like that but this never last long!
- Former Employee★★★★★
Corporate Instability
Feb 28, 2023 - Market Manager in Columbus, OHRecommendCEO ApprovalBusiness OutlookPros
In home sales can be rewarding
Cons
Pay, work life balance, and customer feedback are all bad. Salary is lower than average, and most markets do not hit bonus. Company is not transparent about expectations. Inventory is not well accounted for, affecting P&L (bonuses). Sales are not accurately recorded and management does not have access to numbers in real time. Customer reviews are really bad, and managing angry customers is a daily task. Company pushed products knowing they are sub par. Management is expected to work 60+ hours a week. Additionally, I was personally discriminated against. Happy to have left.
- Former Employee, more than 1 year★★★★★
Hostile work environment
Mar 21, 2023 - Outside Sales Representative in Los Angeles, CARecommendCEO ApprovalBusiness OutlookPros
Nothing good came from This company. I was so depressed working here.
Cons
Driving all over LA and Ventura county Free measurements given Way marked up product
Continue reading - Current Employee, more than 1 year★★★★★
Not stable if you are looking for a career. Ok for just a job
Mar 13, 2023 - Sales Representative in Fremont, CARecommendCEO ApprovalBusiness OutlookPros
Flexible work hours. Good products
Cons
Don’t have good managements and too much favoritism.
- Former Employee★★★★★
Pros
Good health insurance but you never get to use it because no time off during the week and only 30 minute lunch breaks and you get written up for being human.
Cons
Too many to list. Don't work here unless you are just desperate. No raises, emotional abuse, low pay, humiliating!! Worst company ever!
- Former Employee, less than 1 year★★★★★
Good company, Bad management
Feb 13, 2023 - User Support in Northlake, ILRecommendCEO ApprovalBusiness OutlookPros
Great benefits, co-workers are great and helpful
Cons
Depends on your manager, the one I had played favoritisms, did not show care or concern about anything I asked or wanted advice on. Some people just shouldn't be managers
Continue reading - Current Employee★★★★★
Pros
There a very few pros, unless you’re in a bigger market.
Cons
They will work you as many hours as possible, including Saturdays. The company is on the lower end of the salary range in Ohio and will make you work well over 40 hours a week. The company is no where near employee centric.
- Current Employee, less than 1 year★★★★★
Pros
Empire Today has great policies, procedures, leadership and culture.
Cons
Opportunities with customer response specific to urgency and resolution.
Continue reading
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Empire Today Reviews FAQs
Empire Today has an overall rating of 3.1 out of 5, based on over 851 reviews left anonymously by employees. 40% of employees would recommend working at Empire Today to a friend and 41% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.
40% of Empire Today employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Empire Today 2.9 out of 5 for work life balance, 2.9 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Empire Today to be coworkers, benefits, career development and the cons to be culture, management, compensation.
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