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Empire Today Reviews

Updated Jul 22, 2021

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Found 411 of over 651 reviews

3.4
55%
Recommend to a Friend
83%
Approve of CEO
Empire Today CEO Keith Weinberger
Keith Weinberger
167 Ratings
Pros
  • "We have a CEO who cares, is approachable and genuinely interested in being "in the know" to help improve the company functions and work environment(in 16 reviews)

  • "Strong values, good work life balance(in 15 reviews)

  • Cons
  • "Private Contractor Installers need more comprehensive training(in 37 reviews)

  • "Long hours no benefits destroys your car(in 32 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Empire Today and is not affected by filters.

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    1. 5.0
      Current Employee

      Cool times

      Apr 20, 2021 - Space Pirate in Stennis Space Center, MS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Super cool most fun ever job

      Cons

      Taco meat sweaters toast and butter

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    2. 2.0
      Current Employee, more than 1 year

      Warning! Don’t do it!

      Jun 18, 2021 - Installation Coordinator in Northlake, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      All of the installation coordinators are AMAZING!!!

      Cons

      Modern Day Slavery! You’re expected to work from 4:30 am - whenever your company cell phone stops ringing or emails stop coming in (usually 6pm). You can’t take a lunch, your bonuses have no structure. It’s literally when they want to give it to you- if they decide to give it to you. Their system is crap, hard to understand & very difficult navigate. Everything that goes wrong - the installation department is to blame. The hire ups don’t listen to you, there is no open door policy. You’re forced to work in all elements on their loading dock. From negative 30 degrees to 110 degrees... you stand there for 7 hours in extreme weather conditions getting treated like crap by the installers. You leave the loading dock only to be cussed out by unhappy customers (90% of the customers are unhappy). You will not be appreciated- you will not be thanked. They are understaffed and if you call off you’re written up. Women will be sexually harassed & you will be cheated out of your PTO! Your job description is whatever they tell you to do that day. And if you try to get unemployment they make up lies and fight you tooth and nail. Do not work here. Do not trust management.

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      1 person found this review helpful
    3. 4.0
      Current Employee

      Good management

      Jul 22, 2021 - Installations Coordinator in Carlstadt, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Commpany with a steady job

      Cons

      Lot of hours and difficult system

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    4. 4.0
      Current Employee, more than 5 years

      At the workplace

      Jul 3, 2021 - Materials Management in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent family oriented people to work with.

      Cons

      All benefits great except for vision.

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    5. 1.0
      Former Employee, more than 10 years

      Worst company I have worked for

      May 27, 2021 - Anonymous Employee in Northlake, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They pay decent salaries, competitive with industry averages.

      Cons

      The company makes their money by scamming and cheating people. Their carpet and flooring prices are outrageously high and their markup on cost is astronomical. Their sales tactics are deplorable and they really showed their true colors during the pandemic when they shafted so many of their long term employees and fired many of them. The executive team are clueless, I wouldn’t hire a single one of them to run a lemonade stand.

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      2 people found this review helpful
    6. 5.0
      Former Employee, more than 10 years

      Great Place to learn

      Nov 19, 2020 - Marketing in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you want to learn and have many responsibilities this is your place.

      Cons

      Few people get to make decisions for the entire team. Truth be told there is no room to grow and hard work is rewarded for the top 3 only. Many work here a long time and the same 3 people rewarded and promoted. Hard work is expected to be done the way the top 3 want it done your ideas and plans may be done but you will not be the one to get the credit. 2 people run the team but they do not see it that way. When people leave they leave remarks about these people yet nothing is done about it.

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      Empire Today Response

      Thank you for taking the time to share your opinion. We’ve implemented an employee Engagement Surveys, reviewing feedback for employees all stages of their employment and management, and we are dedicated to turning that feedback into action and making Empire an engaging & rewarding place to work. We've also launched Empire University for employees at all levels to grow professionally and become great leaders for their teams. We are excited about Empire’s direction and the great workplace we are striving to become.

    7. 1.0
      Current Employee

      Exploiting employees hard work for very minimum

      Apr 10, 2021 - Sales Associate in San Jose, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are no pro within this company. You get screw every time you not watching. They will go out of their way not to pay you.

      Cons

      As sales you have to lie with every customer to make a sales, company never back up the works, installers are unprofessional, sales prices start very high and they do a big drop to get customers to buy the same day. Check out Fremont Ca. Yelp review for yourself and if you still impress with this company then work for them other wise stay away.

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      1 person found this review helpful
    8. 1.0
      Former Employee, less than 1 year

      Terrible Company, Shady Management, Worked Me Until I Got Sick

      May 20, 2021 - Outside Sales Representative in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Don’t take this job, it’s not worth it. Manager’s don’t care about you at all. They’ll push you to your limit and work you until you get sick. They quick to assign blame all in you and berate you for not closing a sale.

      Cons

      Put 8,000 miles on my car in 3 months, no gas reimbursement. Have to ask off two weeks in advance despite being an independent contractor. No benefits. No help w/ taxes, no 401K matching, and they force you to use high pressure sales tactics. They offer to pay part of your education, but the only school they’ll help pay for is Devry University, which was literally a scam school. Managers will force you to call them in the home while w/ customer, if you can’t close it during your appointment. You have to call them for an appointment resolution code in order to move to the next appointment, and then they just berate you every time. Managers change the leads around either in the evening before or morning of. The lead generator software send its the leads over to them, for them to sort between legit and fake ones. One manager uses google earth and Zillow to assign older reps with families to higher-income neighborhoods w/ multiple rooms. Managers force newer and younger aged reps to travel 200+ miles a day, to appointments in low-income neighborhoods, for 1 room of cheap carpet. No commission is made if ticket is less than $850, you are essentially paying by gas and time, to take bad leads, that don’t pay commission. Managers forced me to work 7 days a week, for 28 days straight until I got sick. Then utilized methods I listed above to pressure me to quit. At the minimum, they’ll make you work 14 hour days every day. You have to pay Empire every week for the samples and tablet they make you carry and use.

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      3 people found this review helpful
    9. 1.0
      Former Employee, less than 1 year

      No no no

      Jun 20, 2021 - Customer Service in Cinnaminson, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Paid well but you could work 12 hours and still wouldn’t feel like you accomplished anything

      Cons

      Unhappy employees Unhappy customers Sublet contractors who might just not feel like installing your floor Stressful Lack of training

      1 person found this review helpful
    10. 2.0
      Former Employee, more than 1 year

      Challenging Industry

      Jan 9, 2021 - Commercial Account Manager in San Diego, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company provides a decent initial and ongoing sales training program, honing your selling techniques, overcoming objections, and product training, etc. The commercial team was very supportive of each other. Corporate invests a lot with online advertisement which produces some weekly leads. Utilized some good s/w like Salesforce. It's a starting place for those interested in flooring sales. Base salary is provided for acct managers. Very good relationships with major carpet mills.

      Cons

      Leads were one-offs which did not produce enough to sustain a living. You're only as good as your installation crew and ours were horrible. If you didn't have the right crew installing, then chances were good your job would be ruined causing conflict with the client and sabotaging any future work with that client. Their business model was setup for residential flooring so they're not structured appropriately to enter the commercial space. Because they don't bid work, like true commercial flooring contractors, you're very limited to which markets you can pursue. Straight commission for acct reps. Have a years worth of savings built up in order to survive until you become an acct manager with a base salary. The market is flooded with dirt cheap product, especially LVT/LVP, that can beat their pricing so it's very hard to compete.

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      Empire Today Response

      Thank you for taking the time to give us your feedback. We’ve implemented an employee Engagement Surveys, reviewing feedback for employees all stages of their employment, and are dedicated to turning that feedback into action and making Empire an engaging & rewarding place to work.

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