[24]7 - Manager | Glassdoor
There are newer employer reviews for [24]7
There are newer employer reviews for [24]7

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Helpful (16)

"Manager"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Manager in Campbell, CA
Former Employee - Manager in Campbell, CA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at [24]7 full-time (More than a year)

Pros

Nice office location in Campbell

Cons

If your name is not PV, your opinion doesn't matter. Very little strategy, just very tactical leadership chasing any possible piece of business. Jumping from one "vision" to the next as the wind blows. No real product, just build something custom if the client will pay. Not scalable. Little trust/confidence from the workforce. Pools to see who will be gone next.

Advice to Management

Go for a long ride in your Lamborghini and let your leaders lead.

Other Employee Reviews for [24]7

  1. Helpful (4)

    "Has potential but execution challenges"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Campbell, CA
    Current Employee - Senior Manager in Campbell, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at [24]7 full-time (More than a year)

    Pros

    Hot technology - Cloud, Big Data, Speech. Niche market. Good talent.

    Cons

    Cannot retain good talent. Unclear strategy internally or externally. Too many divergent internal groups. Business units have conflicting goals.

    Advice to Management

    Focus on products and get big wins for the Big Data products.


  2. Helpful (10)

    "Intense, chaotic but nevertheless rewarding experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Campbell, CA
    Former Employee - Account Manager in Campbell, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at [24]7 full-time (More than a year)

    Pros

    fast growing, intense with a lot of pressure with ability to make meaningful impact. fairly flat even with acquisition of 2 companies. salary comparable with other companies, but benefits significantly below. probably will go ipo pretty soon.

    Cons

    very top down, whatever is fancied by the ceo gets worked upon. sales driven, which means that the sales team dictates the features/products without long term vision. A lot of pressure to generate revenues fast. The company has 2 sides to it - the product side and the outsourcing customer service side, which are very different. There is so much pressure to get things out that the quality is affected.

    Advice to Management

    Please have long term vision and do not put unrealistic targets. Focus on quality.

There are newer employer reviews for [24]7
There are newer employer reviews for [24]7

See Most Recent

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