KEY NOT FOUND: coverImgAlt
Logo
See All Photos

1-800 CONTACTS

Engaged Employer

1-800 CONTACTS

Add a Review

Employee Review

  1. 5.0
    Current Employee, more than 8 years

    Great Company to work for!

    Oct 21, 2021 - Customer Service Representative in Draper, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible scheduling, great system to trade shifts with coworkers, bonuses, coaching, 401K match, great health benefits for 30+hour workers, great company culture of positivity, inclusion, caring and working together to be the best at what we do, work at home options, discounts for employees and family members on eye exams, glasses, and contact lenses, lots of drawings and give aways throughout the year for employees to win, occasional Town Halls from CEOs and upper management to keep everyone informed, overall a really great place to work!

    Cons

    must meet minimum expectations (but they aren't hard), must work your full assigned shift on time and take breaks on time to avoid penalties, must be able to multitask and navigate the computer and internet competently, minimum starting wage $15

    Continue reading
    Be the first to find this review helpful
  1. 5.0
    Current Employee, more than 1 year

    Great place to work

    Nov 17, 2021 - Shipping Associate in Charlotte, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits are great! They really take care of their employees. Pay is fair and is based on your production. Flexible schedules are a plus. Awesome place to work.

    Cons

    Having to work holidays are the biggest thing. Only being closed 4 days each year makes balancing work and life difficult.

    Continue reading
    Be the first to find this review helpful

    1-800 CONTACTS Response

    Director, People Operations

    Thanks for leaving this review! We've set some expectations recently for management and for HR that should help with some of what you've mentioned in your advice to management. If you could reach out to Colton or Christa they can review those changes with you. If you have additional insight/feedback, we'd love to hear it.

  2. 5.0
    Current Employee

    Happy Employees Make Happy Customers

    Nov 10, 2021 - Product Manager in Sandy, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Employees are appreciated and centered on our customer focus, not just cogs in a corporate machine. You are treated as a person, not a machine. - Wide range of employee benefits and programs, great eye health care including glasses and contacts - Activities and team building to promote a positive culture and de-stress - Employee/Company philanthropy and volunteering - Respect is key to collaboration - Great campus and kitchen - Company soul and culture to do good - Agile and flexible business, associates, and technology - Steady team/business growth - Taking an extra interest in our customers - Onboarding plan and workshops - Employee growth plan and strategy - Great IT Helpdesk

    Cons

    - Use of Microsoft Teams - Single Medical/Dental insurance provider, no choice

    Be the first to find this review helpful

Discover more reviews about 1-800 CONTACTS.