24 Hour Fitness - Worst, most unprofessional, least caring company EVER. | Glassdoor
There are newer employer reviews for 24 Hour Fitness
There are newer employer reviews for 24 Hour Fitness

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Helpful (2)

"Worst, most unprofessional, least caring company EVER."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Service Representative in San Jose, CA
Current Employee - Service Representative in San Jose, CA
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at 24 Hour Fitness part-time (More than a year)

Pros

The only reason it's nice to work here is that you get a discount. Free membership, discount on things they sell. That's IT.

Cons

Everyone I work with is so lackluster, rude, and uncaring that it's not funny. I'm sure McDonald's has better employees. The managers act like they hold some kind of standard when hiring, but it is obvious that they just want to give corporate a good impression in the hiring process. They don't communicate with employees, disrespect them when they have concerns, and don't schedule the ones who actually work hard. This is coming from experience at two different clubs, with two different immediate managers.

Other Employee Reviews for 24 Hour Fitness

  1. Helpful (1)

    "24 out of 100 would be my Score of this Company and how it treats its Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Personal Trainer in Irvine, CA
    Former Employee - Certified Personal Trainer in Irvine, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at 24 Hour Fitness full-time (More than 3 years)

    Pros

    Free Membership & the People/Clients that you help
    Very recent change in the way they classify Trainers

    Cons

    >Minimal pay - High Expectations, regularly including expectation of "off the clock" work
    >No respect nor support of employees - Company doesnt even provide business cards for its Trainers: When they did, you had to buy them yourself (even though card had 24 Hr. Logo on it)
    >Insulting BenefitPlans - Health Plan does not even meet minimum standards required by Affordable Care Act - 24 Hour Fitness requested a waiver to meet standards until Dec 31, 2013 -Annual Prescription and Preventative Care Benefit Maximum are both less than $1000/year!
    >Distribution of Clients- Only new trainers get clients through Membership sales... No support nor clientele for experienced, Certified Trainers who provide better service for the members
    >Run Managers into the ground

    Advice to Management

    Your employees already love fitness -You have an ideal opportunity to have an amazing workforce - Treat them with some respect, provide them with some support and you won't have such a phenomenal turnover and lack of dedication


  2. Helpful (2)

    "The only good thing was the free membership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Saint Louis, MO
    Current Employee - Customer Service Representative in Saint Louis, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at 24 Hour Fitness part-time (Less than a year)

    Pros

    The free membership , and discounts

    Cons

    sometimes really boring standing at the front desk

    Advice to Management

    Treat the employees that work there like you care

There are newer employer reviews for 24 Hour Fitness
There are newer employer reviews for 24 Hour Fitness

See Most Recent

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