24 Hour Fitness - Fitness for the masses | Glassdoor
There are newer employer reviews for 24 Hour Fitness
There are newer employer reviews for 24 Hour Fitness

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"Fitness for the masses"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Membership Manager in San Francisco, CA
Current Employee - Membership Manager in San Francisco, CA
Neutral Outlook
No opinion of CEO

I have been working at 24 Hour Fitness full-time (More than a year)

Pros

Seeing the member achieve their fitness goals.
Room for advancement
There are some managers who invest in individuals
Free gym membership

Cons

There seems to be a disconnect between the higher ups and what actually happens in the clubs.
I have witnessed lack of integrity to achieve sales; the culture is changing but some of the "good ol' boys" are still around and only care about the numbers.

Advice to Management

Invest in your locations and your staff!!!!!!!!!!!!
Training programs are weak with no allocation of hours for on boarding in the service and membership departments.
non functioning facilities are a number one killer of sales.

Other Employee Reviews for 24 Hour Fitness

  1. "Depends on the local management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Independence, MO
    Former Employee - Customer Service Representative in Independence, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at 24 Hour Fitness part-time (More than a year)

    Pros

    Like most jobs its going to vary by location. That said the regoinal managers tend to be competent. There is a free gym membership with the job and discounts for family and friends. Some health, and dental insurance if you are full time. Meeting lots of really cool people coming in.

    Cons

    Tends to be a dirty place compared to some gyms. Managers can be incredibly incompetent and you are lucky if they stay for longer than a year and your coworkers have an even higher turn over rate.

    Advice to Management

    Find a few good managers, be very thorough in your hiring process and check in on them more often then pay them and take care of them to keep them around. Ensure the cleaners you higher are doing their job as well as they should. Finally put the most money into the gyms with the most traffic or they are going to get run down with lots of broken worn out equipment.


  2. Helpful (1)

    "Be prepared to work long and hard to make decent money."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at 24 Hour Fitness full-time (More than 3 years)

    Pros

    They will give you leads that will turn into clients. And as a AFM/FM you will make bonuses if your team hits monthly goals.

    Cons

    They have cut costs so much that the training team has to clean up after members, i.e bathrooms, picking up dirty towels, re racking mis-placed weights. They used to have porters doing that. Not anymore. They also cut the salary of the Fitness Mngrs. So now the FM's have to work twice as hard to make the money that salaried FM's used to make. AFM's have to bring in 10 New Business Units (new clients), $6000 and do 120 sessions all within 40 hr a week. Talk about not having a life outside of the gym. They will work you to the bone, use you up and spit you out.

    Advice to Management

    Stop being so concerned about the profit you can make by selling 24, and have more compassion and understanding of who's shoulders this company sits on... the Trainers!

There are newer employer reviews for 24 Hour Fitness
There are newer employer reviews for 24 Hour Fitness

See Most Recent

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