8x8 - Under new management, could be a great company. | Glassdoor
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There are newer employer reviews for 8x8

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"Under new management, could be a great company."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Sunnyvale, CA
Former Employee - Anonymous Employee in Sunnyvale, CA
Doesn't Recommend
Disapproves of CEO

Pros

Bright people, great product, excellent benefits. Some of the people I've met at 8x8 have become long time friends. The benefits include full medical, dental, vision, 401K and 3 weeks vacation per year not including sick time. The VoIP product requires consultative selling and is a wonderful technology for small to medium sized businesses as well as residential.

Cons

The biggest gripe at the company for several years now is the inside sales team. This is run like a sweatshop and has become increasingly worse over the past year. 8x8 hires inexperienced people for dirt cheap and promise them big 6 figure commissions which is not true at all. There is huge turnover because training is poor and pressure is extensive to hit the unrealistic quotas. 8x8 has created a dog eat dog mentality within this dept and unfortunately focuses all their energy and attn on them. I did not work in this dept, but have worked with 8x8 for years and saw the creation of this dept (which was a good idea at the time) and saw its demise.

The executive team does not want to hear the complaints from this dept nor any other depts. In order for 8x8 to become the company it has potential of being, they need to replace their Executive team and Board of Directors. There needs to be new ideas, more creative management skills and not so much the "good ol' boys club" like it has been for over 20 years. They continue to make the same mistakes over and over again and not learn from them.

Advice to Management

To the Board of Directors: fire your CEO, CFO and CTO. Bring in a saavy business minded CEO to take this company beyond its $1-$2 stock. Bring in a CFO who has a financial background and who isn't so temperamental. Bring in a CTO who isn't a backstabber out to better himself.

After you clean house on the Executive team, step down and bring in some fresh new Board members with creative ideas and the willingness to listen to the employees' feedback. You have done a disservice to the company and the technology by letting the bad habits go on for too long.

Other Employee Reviews for 8x8

  1. Helpful (1)

    "Stay away from this place."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Sunnyvale, CA
    Former Employee - Account Executive in Sunnyvale, CA
    Doesn't Recommend

    Pros

    No-cap comissions allow for great earning potential.

    Cons

    Micro, Micro, Micro. Little flexibility. Write-ups are frequent and common practice. Negative reinforcement is huge. Stress levels are extremely high amongst peers. Management focuses on pure cash incentives to win-over employees, job enrichment is not a focus.

    Advice to Management

    The negativity on the sales floor is being caused by management, not by the sales people. Time to wake up.


  2. Helpful (3)

    "Let this be your last option..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Sunnyvale, CA
    Current Employee - Sales in Sunnyvale, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great people, decent support, remote opportunities, leads.... Good when it works... Nice perks, company events, provides food and drinks pretty regularly. Got stress relievers like ping pong table, foos ball tables, a Wii on the sales floor. Sales floor gets all the perks...

    Cons

    Long hours - 10-12 hour days expected, constant changes that disrupt the entire sales floor. Support is horrible. If you play the game of 'shoe-shining" well with management, you will move on up in life. No job stability, constant turn-over, everyone is afraid of their job security. Have 1 bad month, they are breathing down your neck, have 2 bad months, you'll get a surprise box...

    Advice to Management

    Making changes are ok, but make sure you give enough time to see if the changes work before changing something else!!!!


There are newer employer reviews for 8x8
There are newer employer reviews for 8x8

See Most Recent

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