A Wireless Solution, LLC. - Tough situation | Glassdoor
There are newer employer reviews for A Wireless Solution, LLC.
There are newer employer reviews for A Wireless Solution, LLC.

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"Tough situation"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Latham, NY
Current Employee - Sales Associate in Latham, NY
Doesn't Recommend

Pros

Working alone gives one a lot of freedom to complete other tasks
Cheap phone plan
Good at granting time off with proper notice

Cons

Weekly hours make it impossible to have a life outside work
Unreasonable metric goals
Few opportunities for advancement
Lots of unnecessary busywork
Cold Calling
Few employee benefits
Low employee AND managerial morale

Advice to Management

Respect the workers and they will respect you.
Employing double standards doesn't help anyone.
Set more reasonable monthly goals based on store traffic

Other Employee Reviews for A Wireless Solution, LLC.

  1. "Rough.."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Latham, NY
    Current Employee - Sales Associate in Latham, NY
    Doesn't Recommend

    Pros

    cheap phone plan
    New phone every 5 months
    sometimes you work alone.. freedom

    Cons

    pay full price for your phone (no sale price to employees)
    work 10+ hours a day and working weekends
    minimum wage
    some stores get no traffic so it's nearly impossible to make commission
    few opportunities for advancement
    benefits are extremely expensive
    no paid time off or sick days
    not good trainers
    monthly goals are unreasonable for some stores
    cold calling

    Advice to Management

    respect employees!
    more training with supervision so everyone is well educated
    handle problems in a timely manner


  2. "Pathetic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireless Specialist
    Former Employee - Wireless Specialist
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at A Wireless Solution, LLC. full-time (More than a year)

    Pros

    been sitting here about 5 minutes trying to think of one...enough said.

    Cons

    owner is unethical.

    poor work/life balance.

    commission structure is built for employees to lose and owner to win. chargebacks are ridiculous. For example: if you make a sale and make $15 commission for that sale...anytime within 6 months after making the sale, if the customer who purchased the item stops paying their bill and their account gets charged off, you get charged back not only the $15 you initially made, but also a percentage of the device subsidy, which can be upwards of $80-100. This is not only wrong, but illegal.

    Advice to Management

    Get your house in order. RESPECT employees, have better staffed stores, stop stealing from employees (and that will help in having better staffed stores). Pay better across the board.

There are newer employer reviews for A Wireless Solution, LLC.
There are newer employer reviews for A Wireless Solution, LLC.

See Most Recent

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