A2 Hosting - One of the best remote positions you can have | Glassdoor
  1. One of the best remote positions you can have

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Systems Engineer in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at A2 Hosting full-time for more than 2 years

    Pros

    Best benefits in the industry and out; PTO/Subsidized health/dental/vision 401k, flex spending. I received better benefits here then any other place both online and brick and mortar. Management is open to new ideas, lots of organization, no micro management even as the company grows, they do offer company outings but they are in Michigan where the HQ is, discounted products, very flexible scheduling.

    Cons

    Growing pains; The company is growing, you have to be willing to grow with it, which means policy change from week to week, changes in software, marketing, etc etc.

    Advice to Management

    You are growing; Offer regional or international travel and one or two meetups for employees. It is expensive, but it get people out of their homes/offices and engaging with mgmt face to face, co workers.

Other Employee Reviews

  1. Helpful (4)

    Avoid this place unless you just have to have a remote job

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - L1 Support in Ann Arbor, MI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at A2 Hosting full-time for more than a year

    Pros

    - Let’s you work remotely - flexible work hours

    Cons

    - low pay - will try to find a way to not pay your bonus - tells you that you will spend a maximum of 4 hours on the phone a day but then regularly puts you on for 8 hours - servers are horrible and always getting DDoSed - asks you to do development work for customers instead of sticking by their own statement of support - horribly expensive benefits package - will not reimburse for equipment necessary to do job...

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    Advice to Management

    Look to the way your competitors succeed and emulate it. Stop handing out free development services and stand up a development arm of your company. Stop lying to people when they get hired on about expectations. PAY THE BONUS YOU SAY YOU WILL.

    A2 Hosting Response

    October 8, 2018Human Resources Manager

    I'm sorry you seemed to have a bad experience at A2 Hosting. We do our best to be clear about expectations prior to a new Team Members first day. All performance bonuses are paid out according to the criteria, so I am confused about your comment regarding payment of bonuses. We can ...

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  2. Helpful (4)

    Revolving Door Hiring

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Support Specialist 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at A2 Hosting full-time for more than a year

    Pros

    - Working from home can be nice - They tend to be understanding if you're unable to work a shift or an emergency comes up - Some of the shift leads are nice and helpful

    Cons

    - You have to work for 90 days before you qualify for benefits; coincidentally, I was fired at the end of my 90 day period. This seems to happen to a lot of people. Funny how that works. - High turnover rate, probably because of the above. You constantly hear that "A2 is Always Hiring," probably because they hire people then fire than after 90 days repeatedly to save costs on paying benefits to their workers. -...

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    Advice to Management

    Give concrete expectations and clear expectations to your employees instead of saying vague things about "metrics." Also, stop with the hiring and firing people after 90 days business, it's really transparent and sleazy.

    A2 Hosting Response

    July 18, 2018Human Resources Manager

    I'm sorry that you had such a bad experience, that is certainly not what we want or expect for our Team Members. While it is true that A2 is hiring, that is because we are growing significantly. We appreciate the feedback on Support Operations and will investigate your comments ...

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