WOULD NOT RECOMMEND - Anonymous employee ABC360 Employee Review

1.0
Jan 14, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ok way to earn side money

Cons

Pay is not great. P90-150 per BOOKED hour. If you schedule 6 hours of work yet were only booked 2 hours, you'll only be paid for those hours. You waste 4 hours of your time waiting for nothing Students can book a lesson up to 5 minutes before it's supposed to start, leaving little time for the tutor to properly plan a good lesson. Students can give tutors a bad review for bad internet connection, even if the tutor is completely innocent and the bad connection is on the student's side You have to wait until all of your shifts are over before "calling it a day" because students can book minutes before the lesson is supposed to start. If you have 14 slots and only slots 5-10 are booked, you have to be at your computer for slots 1-4 and you have to be around and wait until slots 11-14 are done. Too many changes in regards to work flow, policies, etc. As if the company does not have a solid foundation They say you only have to work a minimum number of hours a day but the team coaches will constantly guilt you in to adding more slots "To meet quota". Very unprofessional!

Explore other reviews about ABC360

5.0
Apr 9, 2020
Recommend
CEO approval
Business Outlook

Pros

fun engaging loving cool nice

Cons

There really are not any

4.0
Jun 29, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The students are amazing! I always enjoy going to work, and the lessons fly by. This company is really supportive. My FM always answers my questions/concerns, usually right after I send them. There's also a chat group for teachers to get help as well. I never have worked for another ESL school that got back to me so quickly. It's easy to get time off and manage your own schedule. There's opportunities for overtime and paid days off for holidays.

Cons

Any depute with the student does require some documentation like a screenshot, recording, or connection test. It's best to do these as soon as something goes wrong to head off any potential problems. I've had a few bad comments but all have been tossed out. The teaching software does occasionally flake out. In some cases, I have to try and move the student to a different chat software, which usually doesn't take too long. Their material does have mistakes. There is a way to report them to your FM. I haven't seen any corrections that I've submitted get changed, however. Payment is also based on students leaving good comments, which can be hard because you may need to constantly remind students to leave feedback.

7
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