ACE Group - Very bad, they do not show any interest in grooming their own pool of talent within the company (Singapore). | Glassdoor
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There are newer employer reviews for ACE Group

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Helpful (2)

"Very bad, they do not show any interest in grooming their own pool of talent within the company (Singapore)."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Telemarketer
Current Employee - Telemarketer
Doesn't Recommend
No opinion of CEO

Pros

Hip and fun! They have very interesting D&D and their team building session (usually Bowling within Telemarketing Department once per year) is generally very well organised & fun. Although they have listed office dress code, most wear very casual dress/clothings throughout the weekdays.

Cons

Poor remuneration/salary scheme, commission is very pathetic... Telemarketers (in Singapore branch) generally are very poorly paid and they are not entitled for performance & year-end bonus.

Communciations between departments are generally bad and there is no sense of unity. Everyone wants to have a say in the company but they are almost avoiding responsibility when questioned.

They keep hiring new staff but they do not care to groom talented individuals from the bottom.

Last but not least, the work load is very punishing.

Advice to Management

Please reward all Corporate Sales Agent & Telemarketers handsomely or else company will lose talented sales person to other rival companies. Do hire QC people who are certified with insurance certificates and who are experienced in sales to ensure fair evaluations of each call. There should be a proper channel opened so that telemarketers are encouraged to give feedbacks.

Managements shall always apply the five basic principles from Sun Sze (Art of War): Mission, Method, Leadership, Terrain & Climate to handle staffs and businesses alike.

Other Employee Reviews for ACE Group

  1. "Large multinational insurance company that does much as the same as all the others"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Approves of CEO

    Pros

    Large company so good opportunity for progression. Good offices in London and work life balance not too bad so hard work encouraged.

    Cons

    Some structural changes in the last year or so have lead to some challenges but will probably settle down once kinks have been ironed out.

    Advice to Management

    Standardise globally. There seem to be a lot of teams doing their own thing throughout the organisation when advantages could be gained with synergies.


  2. "Aucune vision d'entreprise"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ACE Group full-time

    Pros

    A part travailler sous pression tout le temps et dans une organisation archaïque : aucun

    Cons

    Process et organisation totalement has been, aucune culture d'entreprise, pas de projet d'entreprises, management intermédiaires et direction très peu reconnaissants. Refractaire au changement.


There are newer employer reviews for ACE Group
There are newer employer reviews for ACE Group

See Most Recent

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