ACH Federal - Exciting social purpose business with culture focused on improving people's lives through compassion | Glassdoor
  1. "Exciting social purpose business with culture focused on improving people's lives through compassion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook

    I have been working at ACH Federal

    Pros

    Huge growth oriented industry (ACH processing and credit card processing); great culture, great products, customer care that the customers rave about, and compliance that is considered the best in the industry. Company supports the triple bottom line of people, planet, and profit so the work is not just about making money but making a difference in people's lives.

    Cons

    Really fast paced and may not be for everyone. High on accountability, Integrity, Excellence and putting God first. Again, awesome place for the right people; but certainly not for everyone.

    ACH Federal2013-03-16

Other Employee Reviews

  1. "A Purpose-driven Company With Integrity and Values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Recruitment Supervisor in Chattanooga, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ACH Federal full-time for less than a year

    Pros

    This is a big enough company for there to be opportunity for growth, both in one's career and in one's life. However, it is small enough that the employees matter. Working here, I'm a person, not just a number or an employee. It is clear that in this company people matter more than money; the employees matter, the clients matter, even the smallest account matters. Communication is excellent, there are no... surprises as to who we are, what we do, what we believe, our direction and my part in the bigger picture.

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    Cons

    This is certainly a changing environment. This would not be a good fit for those not comfortable with consistent change.

    Advice to Management

    Keep an eye on burnout. Don't take upon yourselves responsibilities you can give to others.

    ACH Federal2013-08-13
  2. "Poor Management and extremely micromanaged"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ACH Federal full-time for less than a year

    Pros

    there are a few employees who were a pleasure to work with. Although, I do believe several of them were laid off.

    Cons

    the management takes micromanagement to an extreme level by having daily calls as well as weekly calls. Over all the culture they promise seemed to be a fraud as they do not treat all employees fairly and do not practice what they preach when it comes to their mission statement "Compassion with Extra Care."

    ACH Federal2013-10-31

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