ACS International - It was a traumatic experience that I wouldn't wish on my worst enemy! | Glassdoor
There are newer employer reviews for ACS International
There are newer employer reviews for ACS International

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"It was a traumatic experience that I wouldn't wish on my worst enemy!"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Care Agent in Portland, OR
Former Employee - Customer Care Agent in Portland, OR
Doesn't Recommend
No opinion of CEO

Pros

Quick interview procedure, adequate training program, fairly up-to-date equipment, satisfactory work environment.

Cons

Lied about job during interview: never said it was 8 hours of handling complaints every day!

Advice to Management

Train us to upsell after listening to 15 minutes of customer complaining. They don't want to buy when they're angry!

Other Employee Reviews for ACS International

  1. "Busy...complicated...backwards"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in San Antonio, TX
    Former Employee - Recruiter in San Antonio, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    Pay is good, large company, name recognition

    Cons

    Company is too big, employees are just a number, HR is all outsourced

    Advice to Management

    Keep jobs in America, provide the ability for managers to make decisions without all the run around.


  2. "Its a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Austin, TX
    Current Employee - Business Analyst in Austin, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    Close to my home address

    Cons

    Work is neverending and no raises

    Advice to Management

    Look at the manager more closely


There are newer employer reviews for ACS International
There are newer employer reviews for ACS International

See Most Recent

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