ACS International - This job is so repetitive I felt like I was working on an assembly line | Glassdoor
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There are newer employer reviews for ACS International

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"This job is so repetitive I felt like I was working on an assembly line"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Care Agent in Cary, NC
Former Employee - Customer Care Agent in Cary, NC
Doesn't Recommend
No opinion of CEO

Pros

Training is the best part of the job. It was like going to comedy relief everyday while methods were highly effective for learning also. With the large group of employees, you were bound to find a small group that you could really 'click' with which made the job more tolerable. Managers are also in the same boat with the lower level employees so many are able to relate to challenges and can be helpful. EEO employer.

Cons

The shifts are scheduled at odd hours which can pose some difficulty for parents. The work is repetitive, some areas are congested and dirty, and some of the managers are uneducated and present themselves as such. EEO employer.

Advice to Management

For those managers who disrespect employees with disparaging remarks, try something different, try kindness. You'd be surprised with how it makes you feel at the end of the week and the improved performance of your unit.

Other Employee Reviews for ACS International

  1. "Not a great place for me"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrator in Atlanta, GA
    Current Employee - Systems Administrator in Atlanta, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Benifits are not bad and people are easily approchable

    Cons

    No proper communication from Senior mgmt.
    Always surprises.
    No information sharing


  2. "Decent company to work for depending on the client."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Agent in Bartlett, TN
    Former Employee - Customer Care Agent in Bartlett, TN
    No opinion of CEO

    Pros

    Very well schooled team coaches, supervisors, and managers

    Cons

    Handcuffed by client (Brother International) unrealistic expectations. pay is decent if you obtain bonuses.

    Advice to Management

    Worked within the system to improve clients flawed system.

There are newer employer reviews for ACS International
There are newer employer reviews for ACS International

See Most Recent

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