ADP - Implementation Consultant II | Glassdoor
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There are newer employer reviews for ADP

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Helpful (2)

"Implementation Consultant II"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Implementation Consultant in Alpharetta, GA
Current Employee - Implementation Consultant in Alpharetta, GA
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at ADP full-time (More than 10 years)

Pros

ability to work from home, vacation time, medical benefits

Cons

Management, work load, under-staffed, US jobs going to India or Manilla

Advice to Management

Management often gets in the way of business. They think that they know best. Generally, they will say that they listen to you, but they really do not. Many times, they will create more work due to their decisions.

Other Employee Reviews for ADP

  1. Helpful (1)

    "Great training and benefits, but expect excessive workload and inadequate pay."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Consultant in Los Angeles, CA
    Current Employee - Implementation Consultant in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ADP full-time (More than a year)

    Pros

    -Initial training program is awesome
    -Health benefits and time off accruals above average
    -ADP looks good on your resume
    -Numerous career opportunities
    -Able to work from home

    Cons

    -Workload...stressful and overwhelming. Don't expect to have a social life working here if you are single and if you have a family you won't see them very much during year-end
    -Salaried employees, like myself, are severely underpaid due to workload
    -Internal support, like IT help desk or team lead tickets don't provide immediate support or resolve client facing problems
    -Length of time in position before you can transfer too long (min 18 months)
    -ADP business units are like silos in that do not communicate enough or have same objectives. Lots of internal finger pointing leads to negative client experiences

    Advice to Management

    Strive towards focusing on lowering associate capacity in order for us to focus on the client's experience. Hire more implementation consultants to boost moral. Simplify and streamline processes afterwards so we have time to learn new processes.


  2. "A passionate company driven to high levels of customer satisfaction."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CRM in Findlay, OH
    Current Employee - CRM in Findlay, OH
    Recommends
    Neutral Outlook

    I have been working at ADP part-time (More than 5 years)

    Pros

    Continually strive to do the right things.

    Cons

    Internal promotion can be difficult.

    Advice to Management

    Look inside more often than outside. Less turnover among those promoted from within. It takes far too long to advance here.

There are newer employer reviews for ADP
There are newer employer reviews for ADP

See Most Recent

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