ADP - Good company to work for | Glassdoor
There are newer employer reviews for ADP
There are newer employer reviews for ADP

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Helpful (2)

"Good company to work for"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Client Account Manager in Bedford, TX
Current Employee - Client Account Manager in Bedford, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at ADP full-time (More than 10 years)

Pros

Good pay and excellent benefits

Cons

Promotions based on who you know instead of one's ability to be successful.

Advice to Management

Break up the clicks

Other Employee Reviews for ADP

  1. Helpful (2)

    "Change is constant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Relationship Manager in Remote, OR
    Current Employee - Client Relationship Manager in Remote, OR
    Recommends
    Positive Outlook

    I have been working at ADP full-time (More than a year)

    Pros

    Opportunity to work from home -- many people are remote and you do not feel left out because of it. Lots of good clients. Seems to be a stable company, especially now that it is owned by ADP. Many of the people are super nice and are very talented at what they do. You will learn a lot and will have great training available to you. It is good to work for a company that is so respected. People take pride in their work. It is a great place to work if you want a well paying job where you can work from home. Your job satisfaction will depend on what client you support. Some of the accounts are just less enjoyable than others. Plus, some managers are better than others. You might like your job so much and then see it change quickly. They really offer great service to clients and are very good at what they do.

    Cons

    Work/life balance is hard to maintain. Just when you get a handle on something, you are asked to take on more. Since being bought by ADP, the company lost its warmth and many of the perks. Before, the vacation policy, paid benefits, perks like a big Christmas party, prize giveaways, and summer hours were awesome. Now the vacation policy is very standard and it seems that every penny is closely managed. The "fun" is gone from the company and it feels like just a job now. They used to send weekly memos and praise people and tell you what is happening in the company. That has stopped. While there is a ton of training you can take, it can be hard to fit it in because you are so busy. Also, the sales people set up the contracts with so many expectations that it is almost impossible to every deliver what they promised. All of these cons do not over power the good things about working for The RightThing. It is just sad that so much changed when everything was just a happy, happy, joy, joy place before it was sold. It is still a good place to work, but these things just detract from that.

    Advice to Management

    Put less emphasis on the NPS. Stop having people spend so much time on internal things and let them focus on the client. Give the teams enough resources to do their jobs so they can live up to what was sold. Stop over promising in the contracts and be honest.


  2. "Too many people trying to do the same thing. Inefficient company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ADP full-time (Less than a year)

    Pros

    Set your own schedule and work independently
    Great benefits

    Cons

    Competition within company partnerships for sales and territory
    Everyone already has an opinion of the company already that's hard to change
    Inefficient


There are newer employer reviews for ADP
There are newer employer reviews for ADP

See Most Recent

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