ADP - Good company, aggressive sales culture | Glassdoor
There are newer employer reviews for ADP
There are newer employer reviews for ADP

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"Good company, aggressive sales culture"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Major Account Sales in Chicago, IL
Former Employee - Major Account Sales in Chicago, IL
Recommends
Neutral Outlook
Approves of CEO

I worked at ADP full-time (More than 3 years)

Pros

Industry Leader, Financially Stable, Lots of demand for products

Cons

Way too many sales reps
Slow to adapt
Old Legacy Systems

Advice to Management

Need to hire better quality folks

Other Employee Reviews for ADP

  1. Helpful (1)

    "Great company, great people to work with."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Roseland, NJ
    Current Employee - Senior Software Engineer in Roseland, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ADP full-time (More than 5 years)

    Pros

    Very supportive environment. Opportunity to grow within own group.

    Cons

    Hard to move into other groups.


  2. "Overzealous sales. Overworked Implemtation. Overwhelmed Service."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ADP full-time (More than 10 years)

    Pros

    Very diverse company with an endless number of products and services to offer their clients. There are a lot of great people working at ADP.

    Cons

    Jack of all trades - master of none. With the biggest name in the industry and arguably the most resources, somehow ADP has managed to become mediocre at just about everything. They work on great products/services, but roll them out when they are half baked. Sales pushes them. Implementation works hard to meet these expectations, but resouces are maxed out and it's hard to get the quality and focus the implementations need. Handoff to Service is premature. There are so many products and platforms, there is no way Service can know them all, so they have to focus on just one area. If you have multiple products, you have to talk with multiple people...typically in multiple offices. This silo'd approach leads to a tough client experience and slow problem resolution.

    Advice to Management

    Focus on the clients. Focus on your employees. Happier employees stay longer and provide better service. Better service makes happier clients. Happier clients stay and don't leave.

There are newer employer reviews for ADP
There are newer employer reviews for ADP

See Most Recent

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