ADP - A good place to work at | Glassdoor
There are newer employer reviews for ADP
There are newer employer reviews for ADP

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Helpful (1)

"A good place to work at"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Applications Developer in Alpharetta, GA
Current Employee - Senior Applications Developer in Alpharetta, GA
Recommends
Neutral Outlook
Approves of CEO

I have been working at ADP full-time (More than 5 years)

Pros

- Industry leader in it's domain
- Competitive compensation
- very flexible working culture

Cons

in my opinion ADP is poor when it comes to employee engagement. Things are slowly picking up, but could be much better.
Very traditional execution strategies.

Advice to Management

Please listen to the employees more and engage with the employees more. There is an amazing pool of talent within the company who are capable of taking the company to a whole new level, need to look within the company to advance employees in their career before reaching out to new talent in the market.

Other Employee Reviews for ADP

  1. Helpful (6)

    "Lots of Promises"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate District Manager in Tucson, AZ
    Former Employee - Associate District Manager in Tucson, AZ
    Doesn't Recommend
    Disapproves of CEO

    I worked at ADP full-time (More than a year)

    Pros

    Great benefits. Great name recognition. Lots of sales aides to help. Very structured.

    Cons

    1. You will be told you can make 55-75k first year when in reality most first year reps make 40-45k.

    2. Your territory will determine your success. You will be told that the hard you work the more opportunity to go into prime territory, which is NOT true. They will hire a newbie and give them those territories.

    3. You will be told that you will work with CPA's, bankers, and companies up to 50 employees., but you will soon learn that those are given to CPA centrics, bank centric, and upmarket reps. So you will only be able to work 1-24 employee companies.

    4. Quotas are easy to achieve the first three months, in which after your quota doubles. Then if someone quits, management will absorb that quota into yours. It's easy to go from 6.8k per month as they will tell you in the interview to up to 11k one month to the next.

    5. They will have you ride along with a management trainee who will tell you what management wants you to hear.

    6. You will be told that you will be given names of all the businesses in our territory. But you will learn in training that you are EXPECTED to blind foot prospect for one hour everyday, in which most of those leads will go to upmarket, majors, the CPA or bank centric.

    7. Management will tell you they have an open door policy and welcome feedback, but you will learn that they only care about your sales.

    8. You will be told that ADP values their existing clients, but you will learn that management doesn't want you "wasting" time on customer service issues (which you will find out is ADP is very hard for clients to deal with... There are constant payroll errors every week that you will have to fix).

    This is a good entry level sales job, but know from the get go that the longevity of a first year rep is only 7-8 months. Very stressful job where your manager will be asking you daily what you got coming in. I have had friends ask if i could get them hired on, which i would get $1500 bonus to do so, but I've told them i wouldn't wish this job on my worse enemy. Be warned!

    Advice to Management

    Stop feeding your top performers. Treat every one equal. Allow your current reps to apply for premium positions instead of telling them they are performing well, and hire someone off the street.


  2. Helpful (3)

    "One Bad Manager Can Make Life Miserable and No One Cares!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hoffman Estates, IL
    Former Employee - Anonymous Employee in Hoffman Estates, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ADP full-time (More than 5 years)

    Pros

    (Depending on who your manager is...):
    - Flexible
    - Decent Pay

    Cons

    - Upper management says all the right things, has good ideas (see below) and maybe even believes that what they're saying is happening but there's a huge disconnect between the "worker bees" and management.
    - One idea: the employees get to "review" their management team but even when they're rated VERY poorly nothing changes, except management is now upset with their team. Unfortunately, because of this the reviews are looked upon as a joke.

    Advice to Management

    Upper management is oblivious to low (extremely low) morale...as long as the work is getting done. It has not been a happy place to go to every morning for a long time now. It's a paycheck and that kind of atmosphere does not breed loyalty.

There are newer employer reviews for ADP
There are newer employer reviews for ADP

See Most Recent

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