ADP - ADP: Sales consultants or slightly overpaid telemarketer? | Glassdoor
There are newer employer reviews for ADP
There are newer employer reviews for ADP

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Helpful (5)

"ADP: Sales consultants or slightly overpaid telemarketer?"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Major Account Executive in Dayton, NJ
Former Employee - Major Account Executive in Dayton, NJ
Doesn't Recommend
Approves of CEO

Pros

good intro to sales, but absolutely no opportunity to learn their touted consultative approach when the script you are being asked to use when cold calling is: hi this is abc from ADP are you looking to change payroll providers? if yes continue if no call someone else. they invest thousands of dollars training their salesforce in consultative selling and then they turn you into a telemarketer.

Cons

see above.
Management style in many cases is absolute pressure onto sales without actually investing any time trying to improve the sales person, managers are also under a lot of pressure therefore they find it easier to run sales people to the ground and hire new ones.

Advice to Management

prepare a better sales strategy and apply it on all levels, and monitor sales management so that they implement these techniques.

Other Employee Reviews for ADP

  1. "Safe, but unspectacular"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Bothell, WA
    Former Employee - Sales in Bothell, WA
    Approves of CEO

    Pros

    Security, support are good with this company. Kind of a no frills environment as there isn't any excitement in the workplace. Very quiet

    Cons

    Not a lot of support or backing. Trying to gauge direction in this company is tough because everyone is protecting themselves.

    Advice to Management

    Give middlemanagement more power and security


  2. Helpful (2)

    "Corporate culture at ADP is lacking"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Performance Specialist (SPS) in Salt Lake City, UT
    Former Employee - Systems Performance Specialist (SPS) in Salt Lake City, UT
    Doesn't Recommend
    No opinion of CEO

    Pros

    High Turnover, so realitively easy to get a job. They (at least the SLC office) burn through people at such a high rate that getting a position has been easy. As the economy slows, that may change. Their benefits are at least adequate, although, by no means steller. The people there are great, it just the corporate culture that turns decent people into life sucking, desperate people. Managment has been workable to get important times off, but if an emergency arises, all bets are off, you are expected to drop all plans and work until the situation is resolved. .

    Cons

    They want your life, chew you up and spit you out. 100% of managements attention is on deliverable while maintaining the bottom line. Average hours worked is 60 hours a week with some weeks going over 100. At one point they had the salaried positions doing mandatory 12 hour days. The communication between team members with different responsibilites was like hot potatoe. The person who couldn't pass the potatoe fast enough was blamed for the problem that inevitabily arose. They Winflex system which we worked on is inherintly broken, causing all sorts of stress and problems. People are low on the list of prioritys.

    Advice to Management

    Corperate culture needs improving

There are newer employer reviews for ADP
There are newer employer reviews for ADP

See Most Recent

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