ADT Security Services - High employee turnover | Glassdoor
There are newer employer reviews for ADT Security Services
There are newer employer reviews for ADT Security Services

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Helpful (4)

"High employee turnover"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales in Tulsa, OK
Former Employee - Sales in Tulsa, OK
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at ADT Security Services full-time (More than 8 years)

Pros

Long hours, Weekends, endless meetings, 100% commission, high turnover, lots of driving.

Cons

Your pay is rarely correct and it takes lots of time and energy to get it adjusted. You have to drive several thousand miles a month with no compensation to run outbound/telemarketing appointments. Lots of time is spent in meetings and training everyweek for a job that is 100% commission.

Advice to Management

Pay your employees what is owed them and change the pay adustment system to be less cumbersome and time consuming. Don't micromanage you reps and get out in the field sometimes. Upper management is way out of touch with what goes on in the field.

Other Employee Reviews for ADT Security Services

  1. Helpful (3)

    "The Changes in the past five years, no longer viable to have a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Springfield, VA
    Former Employee - Sales Representative in Springfield, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at ADT Security Services full-time (More than 5 years)

    Pros

    Best Known Name in the Business

    Cons

    100% Commission, with too many meetings, and too many Managers that do not know the Sales Process. The Sales Department is just a meat grinder. Departments do not have a shared vision, which means Accounting is happy to cancel a job to "clear the books", when the emphasis should be on retaining the customer.

    Advice to Management

    At this point, I hope ADT gets sold to someone who will clean house. Area Managers are mindless "bobble-head" yes-men. No one takes care of the employees.


  2. Helpful (2)

    "Good products to sell, good luck learning internal, cumbersome, time wasting systems."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Core Commercial Account Executive in Chicago, IL
    Current Employee - Core Commercial Account Executive in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ADT Security Services full-time (Less than a year)

    Pros

    State of the art products to sell because of partnerships with all the manufactures. ADT doesn't make anything.

    Cons

    Do quotes, look up data, need hands on training, good luck. All systems and their network are slow and overloaded. Big, big time wasters and will not change because of cost.

    Advice to Management

    Get out of your office and be more involved in the initial training.


There are newer employer reviews for ADT Security Services
There are newer employer reviews for ADT Security Services

See Most Recent

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