ADT Security Services - Too Big? | Glassdoor
There are newer employer reviews for ADT Security Services
There are newer employer reviews for ADT Security Services

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"Too Big?"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

Pros

The size of the company with Tyco as parent, makes it a viable competitor in the multi-faceted security market. Their capabilities are second to none in some areas.

Cons

The company puts too much customer service complaints on their sales staff. Yes, they are the best people in the company to deal with customers, but there is too much time spent on customer service leaving too little time to grow the business.

Other Employee Reviews for ADT Security Services

  1. "Demanding job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at ADT Security Services full-time

    Pros

    High profile company
    Great talent at company

    Cons

    High stress
    Resistance to innovation
    silo environment


  2. Helpful (1)

    "Senior leadership is trying but too many "good ole boys" unwilling to change their ways"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at ADT Security Services full-time (More than 3 years)

    Pros

    Good pay, good stock options, good benefits

    Cons

    Leadership team leaves something to be desired. Not customer focused. (trying to be but too late)

    Advice to Management

    Promote the right people. Get rid of the cancers. Naren is great and trying to do the right things, unfortunately he doesn't have the team to execute.

There are newer employer reviews for ADT Security Services
There are newer employer reviews for ADT Security Services

See Most Recent

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