ADT Security Services - My Sales Rep experience at ADT | Glassdoor
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"My Sales Rep experience at ADT"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Representative in Cincinnati, OH
Current Employee - Sales Representative in Cincinnati, OH
Positive Outlook
No opinion of CEO

I have been working at ADT Security Services full-time (Less than a year)

Pros

The hiring process was fairly quick, it took about two weeks to get started from the time I filled the application out online. I was happy to be receiving a check. The paid training wasn't a huge amount, but it put a dent in some bills.

Cons

I wasn't there long enough to develop any cons. Another opportunity that wasn't commision based opened up and I took that opportunity.

Advice to Management

N/A

Other Employee Reviews for ADT Security Services

  1. Helpful (1)

    "Company downing down the tubes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residential Sales Representative in Winston-Salem, NC
    Current Employee - Residential Sales Representative in Winston-Salem, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ADT Security Services full-time (More than 8 years)

    Pros

    You can help people and you have freedom to work around your home life.

    Cons

    100% commission. Forced to attend meeting and long training sessions, without pay. They close on holidays so the saleried people get paid but we don't and we can't call jobs in. To much internal competion with call center and dealers. They offer more than corporate can. If you get a chance to work for this company, don't.

    Advice to Management

    You need to rethink your future. Your goal of customer for life should start with reps for life. How can you be happy at meeting and conference calls that 60 % of your sales force has less than 6 months experience. How can you be happy about meeting new hires when you know they won't last more than a few months, even managers want out. To much upper management.


  2. Helpful (1)

    "Takes a special type of person to work in sales at ADT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Residential Resale Representative in West Chicago, IL
    Former Employee - Residential Resale Representative in West Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ADT Security Services full-time (Less than a year)

    Pros

    *Ipad provided, phone allowance, car allowance
    *"model sales call" can help you in general professionally
    *Stable company controls the market

    Cons

    *Terrible leads when cold calling(100 calls expected daily) potential customers where either already customers, angry about previous service, or WRONG NUMBER. Out of 100 calls you might get 2 appointments and 1 of those was either a no show or a cancel.
    *Management does not care that leads are poor they just want you to call, no attempts made to improve the quality of leads
    *Lots of driving- 30-50 miles for one appointment was normal
    *Lots of cancelled appointments that were not discovered until you are sitting in front of the customers home.
    *Multiple software systems(3-4) to navigate prior to sales calls
    *50-100 cold call door knocks expected daily
    *After first 3 months 100% commission
    *Outside of the 1 week corporate training, training by manager is spotty at best. To be honest it depends on the manager.
    *VERY HIGH TURNOVER

There are newer employer reviews for ADT Security Services
There are newer employer reviews for ADT Security Services

See Most Recent

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