ADT Security Services - short and sweet | Glassdoor
There are newer employer reviews for ADT Security Services
There are newer employer reviews for ADT Security Services

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Helpful (1)

"short and sweet"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Small Business Sales Representative in Chattanooga, TN
Former Employee - Small Business Sales Representative in Chattanooga, TN
Neutral Outlook
No opinion of CEO

I worked at ADT Security Services full-time (Less than a year)

Pros

Good company name helps get your foot in the door

Cons

Prices are too high. There is a fragmented local management structure and little support or product training. Company appointments were few and unqualified.

Advice to Management

Short training trip was great but no in office support stunk.

Other Employee Reviews for ADT Security Services

  1. Helpful (6)

    "Poor training, Poor Management, unresponsive to requests for help, not willing to come into the 21st Century."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Small Business Sales Representative in Riverside, CA
    Former Employee - Small Business Sales Representative in Riverside, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ADT Security Services full-time (Less than a year)

    Pros

    There really weren't many good things in my 7 months there.

    Cons

    No help for new sales reps, a manager who would tell me to ask other sales reps how to fill out paperwork, pricing that was not competitive in the market and an area manager who wouldn't respond to requests for additional help.

    Advice to Management

    Spend more time out in the field with your local offices so you can adapt your practices and requirements to the changing times.


  2. Helpful (2)

    "II II worked for ADT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Sales Representative in Greensboro, NC
    Current Contractor - Sales Representative in Greensboro, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ADT Security Services as a contractor (More than a year)

    Pros

    If you can live on straight commission and put up with weekly "rah rah" sales meetings to train you on how to overcome customer objections to purchase; it pays ok. We could offer a "FREE" security system for a promise of (at that time) a 5 year contract for ADT monitoring service.

    Cons

    Several "rah rah" sales meetings weekly. The service is about the monthly monitoring fees. The monitoring service seemed to be just like all the other companies. The "Security" is only as good as the feeling the customer perceives. IMO, police will come out when they are good and ready; depending on what they feel the urgency is and the typical calls in the neighborhood. The service generally depended on telephone wires to make the calls to authorities. (like most others)

    Advice to Management

    There is not a real great solution to employee compensation for a service niche that depends on the response of local authorities. The "value" of sales rep is the number of dollars per month generated for the monitoring service. It's just a sales job. Authorities are not obligated to respond promptly if they feel "security systems" and monitoring services generate false alarms.


There are newer employer reviews for ADT Security Services
There are newer employer reviews for ADT Security Services

See Most Recent

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