ADT Security Services - ITS NOT A JOB WHEN YOU ENJOY IT | Glassdoor
There are newer employer reviews for ADT Security Services
There are newer employer reviews for ADT Security Services

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"ITS NOT A JOB WHEN YOU ENJOY IT"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Adt Sales Representative in Fort Lauderdale, FL
Former Employee - Adt Sales Representative in Fort Lauderdale, FL
Recommends
Positive Outlook
Approves of CEO

I worked at ADT Security Services full-time (More than a year)

Pros

ADT had great training and supervisors by your side at all times.
You were providing customers comfort by informing them about their home security.
The pay was worth every bit of my job.
Unlike other companies, ADT taught me many different departments of the job.
Examples, complaints, billing, setting appointments etc.

Cons

Only downside is that you have to be on your tippy toes because one mistake can have a customer returning their system.

But its like that for any company.

Advice to Management

YOU GUYS ARE DOING A GREAT JOB!

Other Employee Reviews for ADT Security Services

  1. Helpful (1)

    "Fast paced, self managed, man of many faces"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in San Jose, CA
    Current Employee - Sales Representative in San Jose, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at ADT Security Services full-time (More than a year)

    Pros

    Flexible schedule, pay can be good if you work 12+hrs a day

    Cons

    management is driven by new business, control leads, you are the point of contact for customer, handle all needs while trying to focus on selling

    Advice to Management

    sales reps are the key to any company, treat them as individuals not just the bottom of the poll


  2. Helpful (5)

    "Micromanagement galore is the name of the game!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Raleigh, NC
    Current Employee - Sales Manager in Raleigh, NC
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at ADT Security Services full-time (More than 5 years)

    Pros

    Promotions from within are frequent

    Cons

    There is a reason ADT was recently ranked the 6th worst company to work for. Micromanagement is the name of the game. ADT claims "customer service obsessed." ummmm not so much! Operations and sales cannot get along. The compensation metrics for operations directly causes conflict and dissention with sales. Re-organization occurs every 1-2 years because nothing they try works.

    Advice to Management

    Sales managers need training! It's easy to micromanage when you don't communicate with your lower level managers for their input.

There are newer employer reviews for ADT Security Services
There are newer employer reviews for ADT Security Services

See Most Recent

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