AOL - High Stress, for a reason | Glassdoor
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There are newer employer reviews for AOL

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"High Stress, for a reason"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Technical Representative in Jacksonville, FL
Former Employee - Technical Representative in Jacksonville, FL
Recommends
Neutral Outlook
Approves of CEO

I worked at AOL full-time (More than a year)

Pros

Between phone calls and during meetings, I had a blast. Great company as far as socializing.

Cons

The actual job of phone tech support was very stressful BUT I was there during the time they switched from AOL hourly subscriptions, to unlimited for one monthly price. The customers were frustrated, angry and rude. It got to the point I didn't even want to answer the phone at my own home anymore.

Advice to Management

I loved upper management. They were helpful, funny and friendly.

Other Employee Reviews for AOL

  1. "A company still searching for its identity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Editor in New York, NY
    Former Employee - Editor in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AOL full-time (More than 3 years)

    Pros

    The offices are beautiful and comfortable, the benefits are comprehensive, salaries are competitive and there are plenty of fun employee events.

    Cons

    The company preaches life-work balance, yet many employees are overworked and stressed. The direction of AOL seems to change every six months, leaving lower-level employees struggling to catch up with the executives' visions. Many higher-level employees are in positions where they're ineffective. There's also a culture divide between AOL and Huffington Post.

    Advice to Management

    Back up your plans with resources that allow employees to succeed. Aim to move innovate rather than keep up with competitors.


  2. Helpful (3)

    "Best job EVER!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Dulles, VA
    Former Employee - Project Manager in Dulles, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AOL full-time (More than 10 years)

    Pros

    Great people!
    Innovative
    Work/Life bonus a plus!
    Growth Opportunities

    Cons

    Quarterly layoffs - besides that GO TEAM AOL!

    Advice to Management

    Focus on rewarding your people, not bringing them down with YET another layoff

There are newer employer reviews for AOL
There are newer employer reviews for AOL

See Most Recent

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