ARC Document Solutions - They hire good people, then frustrate them into quitting | Glassdoor
There are newer employer reviews for ARC Document Solutions
There are newer employer reviews for ARC Document Solutions

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Helpful (6)

"They hire good people, then frustrate them into quitting"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Print Production in Seattle, WA
Former Employee - Print Production in Seattle, WA
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at ARC Document Solutions full-time (More than a year)

Pros

Upper management had a knack for hiring people that worked well together and were very talented and dedicated. The staff itself was great, co-workers were great.

Cons

Zero upward mobility, you'll die in the position you're hired in.
Sales staff can do no wrong, production staff can do no right.
Favoritism by upper management is obvious
Climate seemed to be degrading, morale was low and getting worse.

Advice to Management

You hire good people, but you castrate their abilities and knowledge, encourage growth rather than squashing it.

Other Employee Reviews for ARC Document Solutions

  1. Helpful (5)

    "Employees are extremely unhappy, company frequently performs lay offs, and compensation is low."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Santa Monica, CA
    Former Employee - Sales Consultant in Santa Monica, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at ARC Document Solutions full-time (Less than a year)

    Pros

    Some of the pros include: CEO, COO, CTO, and CFO is proactive and engaged, ample locations, and some really great support staff and people in production.

    Cons

    Employee satisfaction is low
    Senior sales consultants (there are a handful of really great ones)
    Production jobs get cut on a regular basis and physical output of projects are therefor never done quite right for clients.
    Pay is low
    Promises are never kept

    Advice to Management

    Treat your subordinates and consultants more respectfully, we are working as hard as we can to gain productivity.


  2. Helpful (7)

    "Find elsewhere! LIES and corporate scams!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in West Los Angeles, CA
    Current Employee - Sales Consultant in West Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ARC Document Solutions full-time (More than a year)

    Pros

    Depending on what branch you're placed in, the employees you work with could be a plus. Working around people who have been with the company for many years prior to ARC buying out print shops nationwide can be beneficial in that they're well versed in what they do for the most part especially in the area of production. Immediate bosses WERE hardworking and pretty great to work alongside but have now been turned away due to unfair decisions made at the corporate level.

    Cons

    Due to poor decisions made by the CEO and his minions, regardless of what they tell you this company is doing poorly in terms of finances which results in unfair salary cuts nationwide of hardworking employees.

    Advice to Management

    40% who approve the CEO must be those working at the exec level. The board needs to make some drastic changes to the people at the top of the chain. I can only vouche for my experience alone, but I was brought up with the company solely on fallacies. They suck out any possible profit out of their reps and production team and then just drop them! TERRIBLE.

There are newer employer reviews for ARC Document Solutions
There are newer employer reviews for ARC Document Solutions

See Most Recent

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