ARRIS - Overall OK - Software side needs improvement | Glassdoor
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There are newer employer reviews for ARRIS

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Helpful (3)

"Overall OK - Software side needs improvement"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Manager in Beaverton, OR
Former Employee - Manager in Beaverton, OR
Doesn't Recommend
Disapproves of CEO

Pros

Good pay given current economy and benefits (health, annual bonus/raise plan, stock purchase plan)
Standard holidays and PTO, vacation purchase option, plus sick/personal days
Casual dress
Reasonably flexible hours and WFH opportunities, depending on situation and manager
Overtime/weekend work occurs, but not too often
Some recent attempts using agile/modern practices
Free coffee/tea/soda, Friday donuts/bagels

Cons

The unit has lost serious business in recent years. Some products have been discontinued, and other new products were developed, but shelved. Some customers dropped the products and began building their own systems instead.

Cost control measures applied through decreasing business and the recession resulted in staff reduction; US positions have either been closed or moved offshore. Attrition of good people at all levels is a serious issue.

Can be a difficult place to succeed, to seek and accept new responsibility, and to take calculated risks. Hard-skills training is scarce.

Engineering practices are weak. There is a lack of standard methodology. The various ISO processes are waterfall-oriented. Software methodology is basically "code and fix". Very little new development.

Performance reviews are not based on any quantifiable factors related to an individual's actual work products; they are more like personality reviews.

Advice to Management

Re-evaluate the strategic plan against some good, SMART objectives.

Bring all the functions under one P&L center. Set up a ROWE based on unit profits.

Hire a consulting firm with a solid track record in software organizations to reorganize.

Start over from the bottom up with small teams and lightweight management. Adopt a 'servant leader' or 'inverted pyramid' culture.

Commit to being agile, welcome change and strive for constant improvement.

Other Employee Reviews for ARRIS

  1. "Good contract job for entry-level graduates, but"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Integration Engineer in Boca Raton, FL
    Former Employee - Integration Engineer in Boca Raton, FL

    Pros

    Friendly atmosphere. Capable and open management. Very minority friendly. Workers of all backgrounds. Free restocked soda/water and coffee!

    Cons

    Seemed that most of employees were slightly overworked and underpaid for their titles and responsibilities.

    Advice to Management

    Compliments can only go so far. If you like your contractors, then hire them full-time.


  2. "Met great hardworking people, but company needs processes to improve"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Engineer in Redwood City, CA
    Current Employee - Project Engineer in Redwood City, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    "Silicon Valley" hours. Good benefits. Decent pay.

    Cons

    No 360degree reviews. Good employees constantly left. Lacked transparency and communication. Management unaware of their own faults and errors.

    Advice to Management

    Look to other amazing tech companies as examples of great companies. Communicate vision and goals more clearly.

There are newer employer reviews for ARRIS
There are newer employer reviews for ARRIS

See Most Recent

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