ARRIS - Solid company, good optimizers, poor innovators | Glassdoor
There are newer employer reviews for ARRIS
There are newer employer reviews for ARRIS

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"Solid company, good optimizers, poor innovators"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Manager in Beaverton, OR
Former Employee - Manager in Beaverton, OR
No opinion of CEO

Pros

good salary and benefits
lots of process experience
respected within industry
lots of opportunities at contributor and middle management level
ability to network within broader industry

Cons

overly hardware focused, software business lacks investment and sales focus
overly process focused - takes up huge portion of workday and detracts from time that might otherwise be spent of business development and coming up with new ideas

Advice to Management

make decisions faster, be bolder, be more innovative, kill or sell off products that company does not really intend to grow, make sales organization more agile

Other Employee Reviews for ARRIS

  1. "Interesting"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westborough, MA
    Former Employee - Anonymous Employee in Westborough, MA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Learning opportunity, highly qualified individual contributors

    Cons

    HR is a joke they like to make a ruckus for no reason at all


  2. Helpful (3)

    "Overall OK - Software side needs improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Beaverton, OR
    Former Employee - Manager in Beaverton, OR
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good pay given current economy and benefits (health, annual bonus/raise plan, stock purchase plan)
    Standard holidays and PTO, vacation purchase option, plus sick/personal days
    Casual dress
    Reasonably flexible hours and WFH opportunities, depending on situation and manager
    Overtime/weekend work occurs, but not too often
    Some recent attempts using agile/modern practices
    Free coffee/tea/soda, Friday donuts/bagels

    Cons

    The unit has lost serious business in recent years. Some products have been discontinued, and other new products were developed, but shelved. Some customers dropped the products and began building their own systems instead.

    Cost control measures applied through decreasing business and the recession resulted in staff reduction; US positions have either been closed or moved offshore. Attrition of good people at all levels is a serious issue.

    Can be a difficult place to succeed, to seek and accept new responsibility, and to take calculated risks. Hard-skills training is scarce.

    Engineering practices are weak. There is a lack of standard methodology. The various ISO processes are waterfall-oriented. Software methodology is basically "code and fix". Very little new development.

    Performance reviews are not based on any quantifiable factors related to an individual's actual work products; they are more like personality reviews.

    Advice to Management

    Re-evaluate the strategic plan against some good, SMART objectives.

    Bring all the functions under one P&L center. Set up a ROWE based on unit profits.

    Hire a consulting firm with a solid track record in software organizations to reorganize.

    Start over from the bottom up with small teams and lightweight management. Adopt a 'servant leader' or 'inverted pyramid' culture.

    Commit to being agile, welcome change and strive for constant improvement.


There are newer employer reviews for ARRIS
There are newer employer reviews for ARRIS

See Most Recent

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