AT&T - Fast Paced aggressive sales quotas and objectives; posting daily results | Glassdoor
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There are newer employer reviews for AT&T

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Helpful (5)

"Fast Paced aggressive sales quotas and objectives; posting daily results"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Advertising Sales Representative in Dallas, TX
Current Employee - Advertising Sales Representative in Dallas, TX
Recommends
No opinion of CEO

Pros

Mon - Fri 8-5 Work Week. You get time to have a personal life. Good Compensation if you sell new business. AT&T is a Recognizable Brand

Cons

Micro Managed,High Pressure, Unrealistic Company Expectations,Right hand doesnt know what the left hand is doing,Too many products & not enough time & preperation to sell them

Advice to Management

Get in the trenches with the sales reps. Never met so many "Sales managers" that never "sold Jack". You guys are mainly "Cheerleaders &Score Keepers"

Other Employee Reviews for AT&T

  1. "AT&T tries to do Their best as a large employer but falls way short"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Principal Technical Architect in Austin, TX
    Current Employee - Lead Principal Technical Architect in Austin, TX
    Approves of CEO

    Pros

    Good and intlligent coworkers, flexible schedules, good sharing of ideas, excellent senior leadership, willingness to work with employees, diverse workplace.

    Cons

    Below average benefits when compared to similar size companies, difficulty in getting promotions within the same job, sparse workplace with little real extra benefits for employees.

    Advice to Management

    Take care of your people better. Not just in lip service but with real tsngeable benefits to show that you are really changing the corporate culture from a phone company to an Overall leader in communications technology.


  2. Helpful (1)

    "Great benefits but you have to be thick skinned"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Jacksonville, FL
    Former Employee - Sales Associate in Jacksonville, FL
    Doesn't Recommend
    No opinion of CEO

    Pros

    AT&T has a terrific benefits package and they isn't half bad either. They are one of the few that still pays 100% health insurance. Generally speaking, their starting pay is above the rest and, in union areas, you receive a raise every 6 months until you reach top pay. Also, you can transfer with the company to higher paying positions once your time in your current job title has been completed.

    Cons

    In non-union areas, they take advantage of the employees offering lower wages and partial benefits. You are not able to transfer to other AT&T offices when new opportunities present themselves (you have to quit and try to be rehired in the new position - if you don't get the job, you have lost both). The difference in a tech job from union office to non-union varies greatly. Union tech job can have a top pay of $26 an hour.. similar job in non-union office would top out at $16 an hour. The are relentless in their absence/tardy/illness policy. You have to be healthy in the non-union office.

    Advice to Management

    Micromanaging is a thing of the past. AT&T once said they were the Cadillac of customer service... today they are the Yugo. The company has fallen in the eyes of the public. The employees are no longer motivated to provide great service but instead meet the numbers, sale the products, keep the talk time to a minimum.. everything but focus on the customer. I find this to be a very sad situation for a company that inspired greatness.

     Instead, take a look at some of the companies that in the top 20 out of 100 in the Forbes list. Check out how they treat their employees and how in return the employees help the companies to thrive. AT&T was like this once. Someone needs to figure out how to make the company great again.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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