AT&T - Awful Rock Island, IL call center | Glassdoor
  1. "Awful Rock Island, IL call center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rock Island, IL
    Doesn't Recommend

    I worked at AT&T full-time for more than 8 years

    Pros

    Good money and benefits. No dress code. Closed on holidays a Sundays.

    Cons

    Horrible culture. Unethical distribution of sales calls. Mystery sales reports, no way to see what sales you're getting credit/paid for. Dirty office. No regard for health.

    Advice to Management

    Treat employees as people. Show interest in a healthy work environment. Have integrity and take a stand when things are unfair. Have transparency with sales results.

    AT&T2016-08-16
  1. "Very good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for less than a year

    Pros

    Great pay, great career opportunities

    Cons

    Long boring hours, bad management

    AT&T2019-06-25
  2. Helpful (102)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Senior Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time for more than 10 years

    Pros

    Decent benefits- that’s about it

    Cons

    HORRIBLE COMPANY! Constant layoffs! Management has also restricted Telecommuting. Employees used to be able to work from home all the time- now it is limited to 4 times a month. Impossible to find workspace at corporate locations- everything is “drop in” and you need to haul all your stuff into the office daily. Long hours and absolutely NO WORK LIFE BALANCE. Management does not care that you have a life outside...

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    Advice to Management

    IT employees need the flexibility you once gave us. We have ZERO WORK LIFE BALANCE. Over time, the best and brightest WILL LEAVE ATT. My coworkers and I are all just marking time. Waiting for the surplus and package- at which time we will take our talents elsewhere. ATT will be left only with the employees on the right side of the bell curve who are nowhere approaching top Talent if they don’t change the culture...

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    AT&T2018-08-15

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