AT&T - Retail Sales Consultant Position | Glassdoor
  1. Helpful (1)

    "Retail Sales Consultant Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T part-time

    Pros

    You get a good amount of training before actually hitting the sales floor. Usually a month long for an RSC. Two days, they typically send you off to a training facility, for a classroom type learning session with hires from all over the place. GREAT EXPERIENCE. All expense paid, AMEX meal card included. And during the week you're inside an actual store doing your computer based learning and shadowing of other RSCs. Also,...

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    Cons

    Aside from getting your regular hourly pay, it's very sales and commission oriented. Every qauartwr the different areas are changes to be weighted differently. So one month accessories may account for this much of your commission, and all of a sudden it's totally different.

    Advice to Management

    Most managers that I've experienced realize and accept that everyone sales differently and has their own special quirk about them. Corporate owned stores are unionized, so it's considerably hard to be fired. However the higher ups, above store managers end up getting held accountable to quite a bit. Sometimes too much. Higher ups could be a bit less blamedul and more understanding.

    AT&T2016-10-27
  1. Helpful (1)

    "Amazing place to work! 15 years of service, age 33 and still going strong!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Sales Solutions Specialist in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 20 years

    Pros

    benefits, corporate structure more balanced now, collaborative workspace, not stuffy work environment, work side by side senior leaders every day

    Cons

    parking in downtown Dallas, restaurants, homeless population

    AT&T2018-08-10
  2. Helpful (95)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Senior Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time for more than 20 years

    Pros

    Decent benefits- that’s about it

    Cons

    HORRIBLE COMPANY! Constant layoffs! Management has also restricted Telecommuting. Employees used to be able to work from home all the time- now it is limited to 4 times a month. Impossible to find workspace at corporate locations- everything is “drop in” and you need to haul all your stuff into the office daily. Long hours and absolutely NO WORK LIFE BALANCE. Management does not care that you have a life outside...

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    Advice to Management

    IT employees need the flexibility you once gave us. We have ZERO WORK LIFE BALANCE. Over time, the best and brightest WILL LEAVE ATT. My coworkers and I are all just marking time. Waiting for the surplus and package- at which time we will take our talents elsewhere. ATT will be left only with the employees on the right side of the bell curve who are nowhere approaching top Talent if they don’t change the culture...

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    AT&T2018-08-15

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